chord signature interconnect hum

Posted by: justin65 on 17 June 2018

Hello,

I bought a chord signature din to din interconnect  and i notice when the cd is not playing and i turn the volume up i am getting a lot of buzzing noise coming through the speakers.II checked to see if it was a problem with the cd or amplifer sockets by exchanging the cable for naim din to din and the buzz had gone so its not a earthing issue. I have checked the pins on the chord cable thinking if theres a short on them or the earth had come loose.  I notice 3 pins are connected and i checked the resistance they read with no loss and they are not shorted either. I would like to know where the problem lies.

Posted on: 17 June 2018 by Adam Zielinski

Cold solder on one of the pins? Just return the cable and have it exchanged.

Posted on: 17 June 2018 by Halloween Man

I noticed this with a Chord Shawline RCA to XLR and discovered it was due to the cable touching or close to a power cable, obviously a lack of adequate shielding. Sold it for a custom Mogami cable and had no such issues. Given the cost of such cables you expect better.

Posted on: 18 June 2018 by Innocent Bystander

Is the hum equal on both channels? If not, swap red with black (or whatever) at both ends of the cable and see if it changes.

if hum/buzz is predominently one channel and swaps over with the cable, then the cable is faulty (which as suggested above could be a solder dry joint).

If predominently one channel and doesn’t swap over it’ll take more thought, as you’ve already shown with another cable that the source output and amp input appear to be OK.

If equal or near equal both channels it is unlikely to be a cable fault as such, but maybe it is a cable more susceptible to induced hum from mains wiring than others. Try having the amp turned up enough to clearly hear the hum when you are bent over the equipment (but not a very high volume in case the following suggestion causes a plug to pull out), and move the cable around to see if the hum changes - proximity to mains cables and transformers in particular could be significant. if it does, then this cause is confirmed, and if you can’t find permanent positions for the cable and/or interfering source that reduce the hum to insignificant (to you), then the only solution would be to change the cable for one with good hum rejection.

Posted on: 18 June 2018 by justin65

hello,

Thanks for the replys, the hum is on both channels, i also have a chord signature rca to din connected to my anthem AV receiver. This cable also hums but a little less. I have tried moving cables away from mains cables but the hum is still there. It starts at 12.00 on the volume and is very audable at maximum level where as the naim cable is almost silent. No point in me sending the cables back as they are made this way. in actual listening levels ten to twelve i dont hear any hum so i guess its normal for this cable and  I cant fault the music  using these expensive cables.

Posted on: 18 June 2018 by Innocent Bystander

Yes, if inaudible at the highest level at which you listen then clearly the hum is of no significance and not worth dwelling on.

Posted on: 19 June 2018 by Dave J

AFAIK Chord offer a "lifetime" warranty covering defective materials or workmanship, so if you think there's a problem with your cable, I'd return it to your dealer and they can send it back for repair. It certainly shouldn't be down to inadequate shielding as that's one of the key considerations of Chord's design approach.

Posted on: 19 June 2018 by justin65

hello,

I cant see how i would have 2 faulty chord signature cables. i would like results from other members if they have the same cable.

Posted on: 19 June 2018 by Adam Zielinski

I have one Signature and one Sarum. And they don’t hum or buzz. 

So by the looks of it - either your particular cable or mor likely an issue within your setup. 

Posted on: 19 June 2018 by Adam Zielinski

Noticed one point: hum in your AV setup. There shouldn’t be one, irrespective of the volume. 

Perhaps a ground loop after all?

Posted on: 19 June 2018 by Innocent Bystander

Otherwise, as previously noted, if inaudible at listening position at a volume setting equating to your highest listening level, why worry about it?

Posted on: 19 June 2018 by Adam Zielinski

Indeed

Posted on: 19 June 2018 by Innocent Bystander
Adam Zielinski posted:

Indeed

Dangerous, we’re in agreement again!  

Posted on: 19 June 2018 by Adam Zielinski
Innocent Bystander posted:
Adam Zielinski posted:

Indeed

Dangerous, we’re in agreement again!  

Great minds think alike