ND555 Impressions

Sounds like an issue with the wifi connection to the ND555, not an issue with the wifi connection to the iPad.

I'd simply restart the network from the server end . . . starting the ND555 last.  THEN fire up the Naim App. (What Gazza wrote above.)

Have you tried Roon to see if it does better in your weak wifi (presumably) environment?

I find the App needs to be up and stable for a few mins to find the rooms and if the ND555 is on a wired network it does not need re-starting - here anyway. If the App is on a pad that is not stable-connected that is the problem IMO.

... and today's run-in roughness seems to slowly be easing a bit - I'll leave the Monks on the job a bit longer though.

DB.

So far in about 5 weeks time I've not had to restart my hard-wired ND555 for any reason.  But every few months my hard-wired NDS wanted a restart to get it back happy on the network (when not played for days at a time)

Darke Bear posted:

Richieroo posted:

Hi the context is that I could get naim app to work with NDS it was ok but I never really used it. The ND555 is being found .... but the room is not. The signal is weakish....but it did work with NDS. So I am a bit frustrated...i will attempt to try and get signal stronger....by moving my Asus router to directly under the room....this going to be a painful process.

If I configure manually do I lose functionality....I want to use Roon....I am not really interested in naim app...

This was why I went for a wired connection to my iPad controller - you can get a lead for under £10 for that.

It then has another App problem (the App thinks you must have WiFi to work - you don't), but you get past that and then it stays on rock-solid and never loses the room - what you expect from a wire.

I then purchased a stronger WiFi system and that works ok now, but I prefer the wired sound without the WiFi on so the wired LAN to the pad and App is where I am.

DB, I wasn’t aware that it was possible to run an iOS device over a wired connection for such purposes as the Naim app. Would you mind sharing how you do this? Do you use an OTG cable, Apple camera connection or similar?

ChrisSU posted:

Darke Bear posted:

Richieroo posted:

Hi the context is that I could get naim app to work with NDS it was ok but I never really used it. The ND555 is being found .... but the room is not. The signal is weakish....but it did work with NDS. So I am a bit frustrated...i will attempt to try and get signal stronger....by moving my Asus router to directly under the room....this going to be a painful process.

If I configure manually do I lose functionality....I want to use Roon....I am not really interested in naim app...

This was why I went for a wired connection to my iPad controller - you can get a lead for under £10 for that.

It then has another App problem (the App thinks you must have WiFi to work - you don't), but you get past that and then it stays on rock-solid and never loses the room - what you expect from a wire.

I then purchased a stronger WiFi system and that works ok now, but I prefer the wired sound without the WiFi on so the wired LAN to the pad and App is where I am.

DB, I wasn’t aware that it was possible to run an iOS device over a wired connection for such purposes as the Naim app. Would you mind sharing how you do this? Do you use an OTG cable, Apple camera connection or similar?

I got mine from Amazon : an Aceyoon iPad Ethernet Adapter Cable - 1m Lightning to LAN wired 10/100MB (IOS 10.0 or greater needed).

DB.

Darke Bear posted:

ChrisSU posted:

Darke Bear posted:

Richieroo posted:

Hi the context is that I could get naim app to work with NDS it was ok but I never really used it. The ND555 is being found .... but the room is not. The signal is weakish....but it did work with NDS. So I am a bit frustrated...i will attempt to try and get signal stronger....by moving my Asus router to directly under the room....this going to be a painful process.

If I configure manually do I lose functionality....I want to use Roon....I am not really interested in naim app...

This was why I went for a wired connection to my iPad controller - you can get a lead for under £10 for that.

It then has another App problem (the App thinks you must have WiFi to work - you don't), but you get past that and then it stays on rock-solid and never loses the room - what you expect from a wire.

I then purchased a stronger WiFi system and that works ok now, but I prefer the wired sound without the WiFi on so the wired LAN to the pad and App is where I am.

DB, I wasn’t aware that it was possible to run an iOS device over a wired connection for such purposes as the Naim app. Would you mind sharing how you do this? Do you use an OTG cable, Apple camera connection or similar?

I got mine from Amazon : an Aceyoon iPad Ethernet Adapter Cable - 1m Lightning to LAN wired 10/100MB (IOS 10.0 or greater needed).

DB.

Well you learn something new every day on here! Thanks. 

I got fed-up with having to use WiFi for a control pad that I use only for the Naim in one room right next to a wired Ethernet port I already had, so it made sense to give it a go.

I have a switch under the sofa, so I might just give it a try out of curiosity. 

I know what your saying darke, I read your posts with interest.  I doubt I’d ever be in your position. The highest I’ve been in the naim table is the n272/250dr/Sbl mk2s.  Excellent.  But due to work I’ve downgraded to the Nova and whilst it’s in a lower league I have no problems what so ever with it, and it is rather good so I can only imagine what your kit sounds and looks like. Envious 

Hi all...thanks Drake for advice ... what really T's me off is that if you choose .... wired ... your just asked to input your network number....no dchp nothing...I am no IT expert what do I do?how will a fixed number work with everything on my network?.... they may as well put in the statement bog off!!! I am really very frustrated....somebody at Naim is going to get their ear bent on Monday....doh

None of my other av gear works in this manner... 

Richieroo posted:

None of my other av gear works in this manner... 

have you tried to download again the app?

Richieroo posted:

Hi all...thanks Drake for advice ... what really T's me off is that if you choose .... wired ... your just asked to input your network number....no dchp nothing...I am no IT expert what do I do?how will a fixed number work with everything on my network?.... they may as well put in the statement bog off!!! I am really very frustrated....somebody at Naim is going to get their ear bent on Monday....doh

Your Router in your house that spawns your local network should be operating something called DHCP or Dynamic Host Connection Protocol. In essence it does it all for you and you just tell the Naim device to get its address automatically.

The same for everything else in your house - tell them to get a dynamic address.

If they report back they can't then it is your Rooter not running DHCP. That would only happen if it was turned-off by you explicitly, as all domestic Routers offer that service by default for the very reason of 'plug and play' - you don't want or need to be a Network Engineer to play music!

DB.

When I first installed the ND555 I was having all sorts of problems with the Naim app on the iPad finding it and then the next time I went to use it losing it again thus necessitating a full reboot of everything to get it back. I use the iPad wirelessly and everything else is hard wired. This went on for a couple of weeks. I had set a reserved fixed IP address on my network for both the ND555 and Melco along with some other devices around the house (although this is by no means necessary as DHCP does a great job). I have to report that in recent weeks I have not lost the connection once in between use... I don’t know why but there it is. Seems like all the devices have got to know each other and decided to get along!

i am on week 12 now and I am getting consistently great sounds from the player... so all of you   who are behind me hang on in there it will all come good... as you know it will. 

Richieroo posted:

None of my other av gear works in this manner... 

am I right that your ND555 is connected wirelessly? is it possible to see what happens if you hard wire it to your net, if only temporarily?

enjoy/ken

I used to work in the Wireless Development Team at BT Labs for a few years - then felt the strong urge to retire early and for some odd reason find I prefer to avoid WiFi.

Seriously - I know how it works technically and otherwise and it is a great flexible connector, but it does not beat a bit of Ethernet wire if your ND555 is not moving anywhere for a while.

DB.

Are you saying ND555 wired connection .... is logged at base incoming router 1.....and my samsung phone is logged at nearest router 2.... causing a hissy fit???? There is not a chance in hell I can get a wireless signal via router 1....

In case you wondered I have 2 routers .... in a listed building with thick walls....router 1 the main one has limited reach. Router 2 is better...

So I now I have a 13k brick.....

You need one Router.

A Router defines a Network - two Routers define two separate networks (not connected unless by other actions taken) - that seems - perhaps - to be your problem.

If you need more reach then you add a Switch to the one Router and use that for the next room, as the switch will become part of the one network - Local Access Network (LAN) for your house.

...so keep one Router - and add a switch in place of your other Router connected preferably by an Ethernet wire. There are ways of doing that by wireless which others may explain perhaps. I like thinks simple so One Router defining the house LAN - with as many extra switches added to fan-out where needed - and the Router WiFi to include WiFi stuff. But one Router for a home system - unless you are an expert or know one - and even then I'd still go for one Router.

DB.

Right if I try and used a fixed address...do I have to go into my main router (1) and some how reserve a number..... and then put that number into the ND555???

Two ways to do it: Static Address (you tell it a valid address) and Dynamic Address (the Router takes over and does it).

If you apply a Static Address then you are having knowledge of your in-house LAN address system and know what can be used and what must be reserved. Most Routers preserve a range of numbers for Static and the rest for Dynamic.

For example I use a 192.168.1.X where X is the final address for the item on my LAN. But some LANs use other systems, like 192.168.0.X or many other possibilities, so you go with what you have - or are lazy like me and let the Router do it all so I can get angry at the Router and not me if it goes wrong!

Either is fine - I use Dynamic and then my Router can be told to remember the individual equipment item if it is disconnected and give it back that address. Every network item has a unique network ID called a MAC Address that is Globally Unique and that gets given the local IP LAN address by your Router.

ChrisSU posted:

I have a switch under the sofa, so I might just give it a try out of curiosity. 

Words I never thought I’d see together Chris...what pray tell do you keep under the bed 

Richieroo posted:

Right if I try and used a fixed address...do I have to go into my main router (1) and some how reserve a number..... and then put that number into the ND555???

When you say router, are you sure that’s what you mean. You would normally have one router that handles your internet connection, and also, in most cases, a wireless access point and DHCP server. The second device, if it shares the same internet connection, might be an additional wireless access point, and maybe it has some Ethernet ports too, but is nor strictly a router. 

Dustysox posted:

ChrisSU posted:

I have a switch under the sofa, so I might just give it a try out of curiosity. 

Words I never thought I’d see together Chris...what pray tell do you keep under the bed 

A dead cat ????

Richieroo posted:

Hi all...thanks Drake for advice ... what really T's me off is that if you choose .... wired ... your just asked to input your network number....no dchp nothing...I am no IT expert what do I do?how will a fixed number work with everything on my network?.... they may as well put in the statement bog off!!! I am really very frustrated....somebody at Naim is going to get their ear bent on Monday....doh

Hi Richieroo,

How frustrating for your new purchase, networks can very fickle as many people on the forum will attest. Tell me though, on such a big purchase, why didn't your dealer install it, was it your choice? I am sure Naim will ask the same as it's policy is for dealer install on their products. Can I also ask who was your dealer?

Cheers

Rich

I forgot to say, I have 3 routers set up to get through some thick walls in my house and as DB states they work as a slave to the main one and all connect well from anywhere.