Naim App not showing Peter Gabriel tracks

Posted by: DWootton on 09 August 2018

at the Naim NAS 555 demo, we tried to play a couple of Peter Gabriel tracks from Tidal, but it appears that although the tracks appear on the Tidal apps, they do not appear on the Tidal section of the Naim app.  Peter Gabriel appear as does all of the album notes, but no tracks appear,  we tried this on about five difference devices (all iOS I think) and all were the same 

i put a support request into Tidal but the response was next to useless as I assume they only handle problems with their own apps, which there aren’t any, so I presume this is a problem with the Naim app.

any thoughts or anyone had similar issues 

Danny 

Posted on: 09 August 2018 by TK421

No problem here via Tidal in the Naim app.

I'm listening to Solsbury Hill as I type this. That's assuming I have the correct Peter Gabriel.

I have previously encountered artists and albums disappearing from Tidal, for example a few weeks ago I was able to stream Gillian Welch - The Harrow and the Harvest. However, a few days ago I noticed it's no longer available, which I find odd.

Not sure what to suggest as I don't understand how I can play Mr Gabriels tracks and you cannot. Very strange.

Posted on: 09 August 2018 by Japtimscarlet

I would take a sledgehammer to it....

Posted on: 10 August 2018 by Guinnless

Sometime albums disappear from favourites but if you search again they are there and you can add the new ones in.  This happened with a couple of Gillian Welch albums.

Posted on: 10 August 2018 by DWootton

TK421, did you play a track from tracks or did you select an album.  If you do the later for albums such as Up, Us, So etc no tracks appear

at the demo, even the Naim employees could not see any tracks for the albums 

Posted on: 10 August 2018 by TK421

Many thanks Guinnless for the 'heads up'.

Bu**er! I ended up buying the CD last week.

Posted on: 10 August 2018 by TK421
DWootton posted:

TK421, did you play a track from tracks or did you select an album.  If you do the later for albums such as Up, Us, So etc no tracks appear

at the demo, even the Naim employees could not see any tracks for the albums 

Hi Danny,

I never doubted you for a minute. (LOL)

You are totally spot on. A track from 'Tracks' works okay, but when I select an album zilch.

I seem to recall a similar thing when Van Morrisons - Rolling with the Punches album was first released, although it did actually list the tracks when you selected the album it wouldn't play any of them.

It is all very bizarre, having said that I do rather like Tidal it's very useful and convenient.

ATB with your Peter Gabriel quest.

Mike

Posted on: 11 August 2018 by Huge

Clear case of direct discrimination!

(Actually my set-up has no problem with PG - have you tried re-indexing the media server?)

Posted on: 11 August 2018 by Guinnless

When I try to play a Peter Gabriel album on Tidal I get a message saying that this record label doesn't allow streaming.get

 

Posted on: 12 August 2018 by DWootton

Thanks, that answers the question.

Posted on: 12 August 2018 by alan33

Here in Canada, I see the album covers but no tracks are listed and (thus) nothing happens when I hit “play”. Ages ago this happened with the Kate Bush live album and I wrote to ask for help; they replied but nothing helpful actually happened other than learning the license for here had not arrived. I would like the Peter Gabriel discs to become available, as they have the German version of the melting face, which I had on LP way way back in the day and probably haven’t heard for 30 years... Fingers crossed for better luck to both of us!

Regards alan 

Posted on: 12 August 2018 by alan33

Instant update: Tidal app now shows the tracks, will check again from Naim app once back home.. sorry to mislead, happy tho!

a

Posted on: 12 August 2018 by Obsydian

I find this message and the Album text being greyed out on a few albums, I recall it is Tidal issues with record labels, but oddly I could download and plan the same album.

Posted on: 12 August 2018 by alan33

Argh. No titles listed in Naim app; streaming disallowed in Tidal app... I’d prefer not to be shown what we can’t have (but maybe that’s just me). a

Posted on: 12 August 2018 by Stone Free

Try the Tidal app via Chromecast instead,maybe that will work better.

Posted on: 18 August 2018 by osprey

Seems to be working now (restrictions lifted).

Further reading

 http://read.tidal.com/article/...brush-up-on-a-legend

Posted on: 18 August 2018 by alan33

Great! Working here now also, thanks for the heads up. 

Regards alan