Tidal not streaming

Posted by: Obsydian on 12 August 2018

Is anyone experiencing Tidal issues, I have been fine then today, when firing up the Nova took forever to find a room or the Nova, eventually I reset my router and all, thinking solved but same again.

I can play anything but Tidal, but on many attempt Naim app refuses to find the Nova.

I then tried a Nova power cycle, same again.

Eventually the app kept force closing, so i gave up tried to put rhe Nova into standy but standby light just keeps flashing.

Posted on: 12 August 2018 by Stone Free

I have been listening to Tidal on my Nova for several hours now without any problems.

Remove the power cord for a while and try again,that helped when I had he same issue with the standby light a while ago.

 

 

Posted on: 12 August 2018 by Obsydian

Thanks, I did try a second power off and unplug, same issue.

I can do everything but native Tidal, I can even stream Tidal via Chromecast as thought maybe an accout issue.

Giving up for today, will try tomorrow.

Posted on: 12 August 2018 by Stone Free

I always stream Tidal via Chromecast since it works much better than via the Naim app (Android).

Try reinstalling the app if you haven't already.

 

Posted on: 12 August 2018 by Obsydian

Yeah so uninstalled and reinstalled the app, even switched my my iPad same issue.

Posted on: 13 August 2018 by Obsydian

Still not working for me after factory reset, unplugged, uninstalled app, just refuses to play native Tidal.

Is everyone else using Chromecast, I always found the inferior.

Posted on: 14 August 2018 by Zackwater

I have found Tidal is 95%.  Fantastic when it works; some days it just doesn’t work.  I wish I had the magic answer.  

Posted on: 15 August 2018 by Obsydian

For me it worked 100% until a few days ago, have tried multiple resets/uninstalls/power down, checked Tidal all fine.

Off to my dealer later to check and rule out my network, as Radio, Spotify Connect, Tidal via Chromecast all work, but at the same time again all of a sudden no changes i have having Nova/Room discovery issues.

Posted on: 15 August 2018 by Obsydian

Resolved, seems Naim app confusion with Tidal.

I did previously twice uninstall the Naim app, but when reinstalling it retains the Tidal login info, i just logged out of Tidal via the Naim app input settings and then logged back in and working.

Note my Tidal account is fine works mobile, TV, tablet, car, even Nova via Chromecast Tidal, just seems the Naim app had an issue.

I changed nothing one moment it all worked fine and then wobbly.