ND555 remote question
Posted by: BPW on 16 August 2018
I installed my ND555 last night. I have nothing new to add to the favorable comments that have already been made. However I do have a issue with the remote. The volume control and mute buitons do not work with my 552. All other functions work fine. I have rebooted everything and paired the remote with the ND555 with no success. Any ideas?
Have you set up system automation and connected the cable?
Thanks. I have never used system automation before so I will get the cable and hopefully that will take care of it.
If you have moved from an NDS, did you not have system automation set up to control volume from the Naim app and streamer remote?
If you are looking at the ND555 settings, remember that there is a built in digital volume control which has apparently been added in order to meet Airplay certification requirements, but which is best left disabled for sound quality reasons. Not to be confused with system automation volume control via a wire connecting streamer to preamp.
Surprised your dealer didn’t sort this out for you!
No fault with the dealer. I never set up system automation on my NDS as I prefer using the remote for volume. My NDS remote controlled volume without system automation, so I incorrectly assumed the ND555 remote would be the same. In any case the ND555 sounds great!!
Ah yes, the NDS remote was IR not the wizzy new Zigbee radio thing.
ChrisSU posted:If you have moved from an NDS, did you not have system automation set up to control volume from the Naim app and streamer remote?
If you are looking at the ND555 settings, remember that there is a built in digital volume control which has apparently been added in order to meet Airplay certification requirements, but which is best left disabled for sound quality reasons. Not to be confused with system automation volume control via a wire connecting streamer to preamp.
Surprised your dealer didn’t sort this out for you!
Where is that to found in settings Chris, it doesn’t seem to be there on my ND555?
BPW posted:My NDS remote controlled volume without system automation
Are you sure about that?
I have Language, Network Settings, Display, Bluetooth, Factory Settings and About and there is no mention of Digital Volume in any of those.
You only see the volume setting options if system automation is disabled.
ChrisSU posted:BPW posted:My NDS remote controlled volume without system automation
Are you sure about that?
The NDS remote does control volume on the preamp by IR. Curiously, I'm sure NDS remote and the plastic remote for the 552 do not control the volume as precisely as the NARCOM remote. I wonder why.
DaveBk posted:You only see the volume setting options if system automation is disabled.
Ah got it now Dave it is in the app settings not the ND555 itself. Thanks for your help.
It would be more obvious if the menu option in the app was greyed out rather than removed completely.
What stations can you get on the Zigbee radio?
ps... sorry.