Linn Selekt DSM

Not sure the dealers are a great fans of Linn.

I think Richard has Jedi Master level forum moderation skills ????, keeping us peeps in check for as long as I can remember.

Yes , I feel the force......even when he is drawing water from his spiritual well for the tomatoe plants. ????Splendid chap

Gazza posted:

Not sure the dealers are a great fans of Linn.

???? Gazza,....Here you are more right than you might realize,..At least in Sweden. I can tell you much about this,but not here????.

/Peder ????

I own Naim and Linn and have used both forums. I've always felt that the Naim one was easier to use, whether contributing, viewing or searching topics/issues. The Linn one was not so easy to use in those areas. I regularly visit the Naim forum just to see what is being discussed, I've never done that on the Linn one, it just didn't feel like that kind of site!! I'm not sure it will impact Linn as a company that much. My hope is Naim doesn't follow Linn and stop the forum, it is valuable in so many ways.

Peder posted:

Gazza posted:

Not sure the dealers are a great fans of Linn.

???? Gazza,....Here you are more right than you might realize,..At least in Sweden. I can tell you much about this,but not here????.

/Peder ????

Which brings up the question why they are linn dealer in the first place. Surely higher margins?

They do make some good products LP12 etc and not everyone wants lots of boxes. There is room for everyone?

Mike-B posted:

I've just seen a new message on www Linn Forum .....  we have taken the opportunity to review the purpose, moderation and usage of the platform and have reached the conclusion that it is no longer viable for us to manage it in its current format. 

Clearly they don’t benefit from having a Richard!

It's fairly attractive as a unit I think, however it misses the mark at least for me. It's number one, extremely expensive for what it is. If you are going to go the powered route with this, you wind up spending much more than a Nova for a unit with two off the shelf class-D amps, no wi-fi or blue-tooth. The unpowered route it is quite a bit more than a 272 and I think it falls a bit short feature wise. Glad they are updating their asthetics, The current accurate cases to me always looks pretty cheap for what they were. This in no way tempts me in switching back to Linn.. Hopefully it does provide competition to push NAIM to respond with an updated competitor for this.

Hmmm. Not great - if nothing else a whole lot of knowledge and information is going to be lost. Including a prescient post of mine about hosting software etc on the cloud which was roundly rubbished when I posted it. I will ignore my many posts which have clearly not been prescient and were a little rubbish.....

Below some of many,many comments from the Swedish Linn forum,..and Lejonklou's forum etc.
Where Linn Forum members have been now in a few weeks,..when Linn's forum has been closed.

Talk about shooting yourself in the foot,..some already write,..that any more Linn product it will not be.

If I'm going to be really honest,..I am not surprised by this arrogance towards its customers,..and premium Customers.
Enough said about it.!

Good luck Linn....
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???? Linn closes the forum for Good.
Suicide.
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???? Think many product manufacturers would be jealous of a company like Linn,and their loyal clientele. Why then this step?

It feels like Linn is moving farther and farther away,from the needs I see in my electronics supplier,for music Reproduction.
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???? Goodbye Linn, I've stayed with you because I do prefer an active system and I do think that you have done that well. My LP12 will remain spinning but I suspect that my electronics are going to continue to migrate elsewhere.
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???? Famous and respected hifi manufacturer procures shot gun, removes shoes and socks, takes careful aim and shoots itself in the left foot. Six weeks later reloads and shoots it self in the right foot, later wonders why it is not able to walk!
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???? It was through the forum that I heard about upgrades - Dynamik, Katalyst - and feedback from early adopters which persuaded me to either go ahead unheard or seek out a dealer who had Klimax kit on demo. And of course most of the support I received was from the forum rather than a dealer.

So are Linn about to up their Marketing game, if not, they will surely lose a fair bit of business and probably still lose some even with marketing.

And how do users get support now????

Most manufacturers have a web site with a forum, Linn treading a lonely path again, end of CD player, end of pre-amp, end of forum
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Those who speak above are real premium Customers.

/Peder????

I think it was a seriously bad call. Closing down your forum does not stop negative feedback or suggestions and observations that you disagree with. The people on the forum are usually your most loyal customers and the input that they have is absolutely what you need to know to improve your product. I can say that when I switched to NAIM some years back, it was informed by engaging in the forum to get questions answers, discussing with my dealer and so forth. I think NAIM has done a very good job with their forum, and Linn have only shot themselves in the foot by being too thin skinned and arrogant to continue to support theirs.

I’ve looked at the Linn Forum a few times in order to find various answers and it seemed incredibly bland and basically really really boring. It makes the Naim Forum seem positively exciting. 

Linn is a funny brand. A while ago I was exploring getting a Klimax DSM and of the three Linn dealers I spoke to, two said they had stopped selling Linn products other than the LP12 because they were becoming too much like computers, and the third told me not to bother, that I wouldn’t like it, and to stick with my 272. 

I’m not convinced it’s such an end of the world event as some seem to think, nor would it be if Naim pulled the plug. The proportion of owners using the Forums has to be very low - I wonder if Linn or Naim have ever said what it is - and the dealers and manufacturer would need to deal with a few more calls and emails. 

Wow pretty damning comments, is their new product line up so radical they are chasing a new segment (i.e. high end one box systems) and with the dealer fit upgrades just pushing it all to dealers.

Am i right in saying they now only offer one box music systems, then these can be dealer upgraded with modules or a separate power amps. I guess if so that is a painful difference for the multi active box owners.

On the surface seems suicidal, BUT just maybe their is some logic to the apparent madness OR NOT and Linn management are sensitive chaps to forum negativity.

I for one think, one box systems like the Uniti Range are the future, BUT the whole spread, basic to high end 555.

I didn't need Linn Forum endorsement to guide me when I bought my first LP12 (of course it didn't exist for another 30 or so years ), but nor did I require it when I auditioned, compared and bought my KDS, but I DID appreciate the advice and guidance of existing users - Linn customers, not Linn staff - when it came to discovering and exploiting some of the tech. The Forum was brilliant at that, so this move is a real loss. "Customer support" is, sadly, a bland substitute in many cases.

I really wasn't aware of any overwhelming negative attitude towards the company on the Forum, was there? Anyway, when not listening to music, my day job includes undertaking market research amongst customers and prospects for companies, a number of them specialist manufacturers, to find out what they like and what they don't, what they think about the company, it's strengths and weaknesses, how it compares to other suppliers, whether they are likely to buy again and when etc. and it seems to me that a well-supported Forum provides a level of insight into many of these issues without paying people like me to find out. At the very least it acts as a good barometer of customer attitude and, at the moment, they have deliberately blinded themselves. Weird.

Paul Stephenson posted:

A free and open forum is the back bone of a company high on confidence- of course there were days when It gave me a troubled brow but it kept Naim in check world wide with the people who matter,????one of the best decisions I ever made at Naim.???? 

???? Different business leaders have different views on customer relations,..Linn's strategy seems stranger and stranger the more you read on different forums.
The negative reaction to Linn is Huge.

Below is a post from the Swedish Linn Forum.

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????"What I meant by my comment was,that I believe that the development resources on Linn are now increasingly directed towards products that are not primarily the ones I want..away from products that I would like to have to enjoy the music.
They go for Exact,Space Optimisation and Selekt Lifestyle Solutions.

And,have I chosen to spend on the other side of 500 thousand (swedish money,my comment) to enjoy music.
I like to develop a close personal relationship with that Supplier.
Good products, factory visits and personal meetings have been valuable and importent to build on my loyalty.

BUT,also an OPEN FORUM where the Company's employees themselves contributed with knowledge and tips.
If Linn now chooses to stop,and develop more closed systems for their customers,and closed their forum.It might affect my choices going forward. Who Knows."

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/Peder????

Please could members abide by the forum rules and not bring issues or arguments across over here from other forums.

This thread appears to have deviated somewhat from the original intent, which was to discuss a new product from Linn.  I gave some leeway to a wider discussion of the temporary closure of the Linn forum as it could be argued as possibly relevant, but I would rather that this thread does not end up focussed on that.

hungryhalibut posted:

I’ve looked at the Linn Forum a few times in order to find various answers and it seemed incredibly bland and basically really really boring. It makes the Naim Forum seem positively exciting. 

Linn is a funny brand. A while ago I was exploring getting a Klimax DSM and of the three Linn dealers I spoke to, two said they had stopped selling Linn products other than the LP12 because they were becoming too much like computers, and the third told me not to bother, that I wouldn’t like it, and to stick with my 272. 

I’m not convinced it’s such an end of the world event as some seem to think, nor would it be if Naim pulled the plug. The proportion of owners using the Forums has to be very low - I wonder if Linn or Naim have ever said what it is - and the dealers and manufacturer would need to deal with a few more calls and emails. 

I agree they are a funny brand now. I once owned a full Linn Aktiv system LK before my current and liked it. I switched to NAIM as they no longer sell nothing other than turntables that appeals to me. For one, they seem to now be forcing you into their speakers. This could be ok if they were not so damn boring. I have listened to their top of the range 80 grand 350 Klimax and they actually are not just boring, they are objectively bad. Akubarik sounded much better, but still a bit on the dull side. I just find their whole line uninspiring and disjointed now.

I'm suspicious of this new Linn player. Why would they release it without any wireless abilities? This suggests to me that there have been technical difficulties with the wireless features and perhaps the promised 2019 module will not materialize or may be deficient in some regard?

Roguishly..

EnglishRogue posted:

 Why would they release it without any wireless abilities?

I bet Naim wish they had done that on their early streamers! The WiFi modules they used were rubbish, and this forum was plagued by posts from people who couldn't get them to work. 

   ???? Linn Selekt DSM vs Naim Uniti Nova ????

Take out your headphones and listen,this is a video where a Linn representative compares Linn Selekt DSM vs Naim Uniti Nova in front of journalists.

He uses all the sell trick that exist,among other things so...
He,the salesman jumping in to talk up the Selekt immediately after one play,to direct the audience on what they were meant to have heard,..Soundwise...

????Then there are several errors in the installation to make it a fair comparison.

◾Please write here what you think I am referring to.!!

Are hifi-journalists so stupid that they go on such demonstration tricks?

◾But despite all this,..what do you think play best in the video..Linn Selekt or Naim Nova.?

Here below come the video.. ????????

https://www.youtube.com/watch?...AQcg4Dk8&sns=sms

/Peder ????

Surprised they would risk that in public, the Nova much more musically engaging.

I agree with Paul; Naim way more musical

M.

Linn are obviously proud of their product and to their ears think it sounds great. From the clip I liked the Nova sound as I had one, I am biased. But if my memory serves me correct, the Linn with amp and dac is £2k more expensive. No contest for me.

Naim Nova 5,600 €
Selekt DSM integrated 6,400 €
Selekt DSM int. Katalyst 8,200 €