Uniti star line in malfunction

Posted by: Olek_K on 29 December 2018

hello. Today I wanted to check some tunes for the upcoming New Year’s Day party and to my surprise there’s no sound from my turntable. Other inputs are ok. Also I went upstairs and connected the turntable to my kids little system - sound was ok. So there’s something wrong with my Uniti. I did the power down/up, I checked all the connections. When I go with volume up to crazy numbers there’s some tiny distorted sound... any ideas?

Posted on: 29 December 2018 by Richard Dane

How are you connecting the phono pre-amp to the Uniti Star? Via RCA phono to RCA phono or RCA Phono to DIN?

Posted on: 29 December 2018 by hifi-dog

I assume you are using a phono stage?

Posted on: 29 December 2018 by Olek_K

I’m using rca - rca. And have both ext. phono pre and internal pre in my AT lp5. It used to work ok before...

Posted on: 29 December 2018 by hungryhalibut

Is the RCA input enabled? Assuming disabling it, like you can with the old Uniti boxes, is possible of course.

Posted on: 29 December 2018 by Richard Dane

Have you tried a reset? That might be the last resort option, and if that doesn't work, I guess it's on to your dealer or Naim support once they return after New Year.

Posted on: 29 December 2018 by Olek_K

Yes, it’s enabled. And I did a reset. So no luck