NAS missing on Unitiserve

Posted by: JMKP on 22 October 2011

Hi All,

 

After I use a new WiFi router, I am able to read the NAS (Lacie 2Big) from my US. After a while, I reboot my US (due to it can't play CD in play mode), it can then play a CD live. But it fails to find the NAS Share and the Backup folder in which I held my download music files. Pls give me some clue on fixing this. Thanks.

 

I tried to reboot, rescan the network. The Backup did showed up it is "Enable" and online for a while. However, once I play the files, it went to offline again.

 

I notice that the NAS IP is changed. Does it what the problem is? Should I manually change the IP and how? Thanks in advance.

 

Joseph

Posted on: 22 October 2011 by JMKP

I can see and access the NAS with my PC and I can listen to the internet radio. Seems the issue doesn't relate to the router. Pls help.

Posted on: 23 October 2011 by garyi
You nailed the problem.

Set the ip on the nas and ideally on the naim as well.

Also both need to be hard wired to the router
Posted on: 24 October 2011 by JMKP

They were always connected to the router via hardwire and the IPs were automatically assigned by the router too. Anything else is required to set? It did worked before. After rebooting the system a few days, it failed to work till now... strange...

Posted on: 24 October 2011 by Manu

You should set an address for your NAS:

 

2 ways to do it:

 

use a static address,

 

Or, prefered in domestic environement:

go to your router set up pages and ''reserve'' an address within the DHCP range for your NAS, just enter its MAC address to do that. And leave your NAS to DHCP (as it is now).

Doing that, addresses will continue to be assigned automatically by your router, but the NAS will always have the same one.

You can do it too for your UnitiServe.

 

The general rule is to set adresses for all devices providing service(s) to clients (servers, printers, scaners. NAS...)

 

Posted on: 25 October 2011 by PBenny1066
Hi Manu,

Just curious, why is it preferable " in a domestic environment" to reserve an IP on the router, rather than set a static IP address ? Curious because I set a static IP address for the NAS ( with Phil's help !), set outside the range of the router DHCP.

I am a bit of a novice with all this network jiggery pokersy and would like to learn...

Cheers, Paul
Posted on: 25 October 2011 by Manu

In fact it is not the environement, it is about people. You see that I have not explained how to set a static address, if you know how to do it, go on. The problem is to change it...when you are not on the same mask.

An issue I have seen many times is you set your static address and you bring your NAS to a friend's and you cannot do anything because you are not on the same address mask. Or you change your router and you can't conect any more. It is easier to leave the NAS to DHCP so it works everywhere.

Posted on: 25 October 2011 by PBenny1066
Manu, very clear, thank you, I hadn't appreciated this.

Cheers, Paul
Posted on: 30 October 2011 by JMKP

Hi All,

 

I'm glad that the problem is solved finally. You have to remove the network/music share on the DTC as the US stored the IP of the NAS when initialized. Then "Add New" by entering the full path and "Use as store" the music share as the first use. It won't be intelligent enough to update the IP address automatically.

 

A suggestion is that using DHCP from your router but use the same IP for both NAS and US. It will prevent repeating the above steps after you reboot the NAS. However, if you change the router next time or bring your NAS to other friends' home, you need to repeat the above again. Hope Naim enhance the software next time to search the music share automatically and prompt for confirmation. Thanks all gentlemen for help above.

 

Rgds,

Joseph 

Posted on: 01 November 2011 by scillyisles

Interesting I have the same problem since I updated my HDX to 1.6 - the QNAp NAS where i store my Itunes music disappears after a while. This problem did not exist on the previous 1.5 software.

Both HDX and QNAP NAS use DHCP but with fixed allocation of specific IP addresses (they always remain the same) and both are connected to a switch and then to the DHCP server which sits on the Draytek 2810n router.

Rescanning the share fixes it for a while but then it disappears again.

I will try the complete deletion of all shares and then re-adding but if that does not work then it looks like a bug to me.