Sound quality depends on where you save your files!

Posted by: aysil on 10 November 2011

This is quite a weird statement, I know. Let me explain:

Some months ago, I had started a controversial thread comparing UServe with HDX. I had compared the two devices via nDAC and later with UPnP streaming via NDX. Because it was established already at that time, that S/PDIF generation of digital outputs of different devices may have different sonic characteristics (even through reclocking nDAC), my results with nDAC was not very much disputed. However, the fact that I reported the same differences through NDX and proposed sq differences btw different computer sources ignited harsh reactions. Some members offered me very kindly some basic knowledge about the fundamentals of computer science… but the most helpful comment I received was that I was “introducing too many variables”. (I was comparing the playback of the rips of the same CD made and stored on-board by UServe and HDX, both being 1Tb versions.) So, I continued my experimentations.

I have a better picture now. Unfortunately, I could not spot down the differences I was hearing to one single cause. Rather, it was a culmination of different factors:

1) UServe rip is not HDX rip

First, I wanted to test if there is a difference in the rips of these two devices. The answer was, they are almost identical, almost…

In order to test this correctly, I had to rip to the same store location from both devices. Therefore, I added to both devices a new “music store” on the same ssd drive of my laptop (I have no NAS) and ripped a couple of CDs to this location. Comparing the rips (with Asset server/UPnP streaming/NDX), I heard only a slight difference… no big difference, which would interfere with our enjoyment of music. HDX rip sounds slightly more saturated and forward. With HDX rip, it is as if you are sitting a few rows more in the front in the concert hall. You have the same level of detail and micro-dynamics; so, as I said, nothing to worry about in terms of enjoyment of music.

However, the fact that there was a difference, made me question if computer hardware has an influence on the quality of the rip – assuming UServe and HDX use the same algorithms… and also question if on these threads comparing Naim rips and dbpoweramp rips, one factor was being missed, namely that there may be as different dbpoweramp rips as there are different computers.

Anyway, this is just a side comment and not very important. The most important factor was elsewhere:

2) Store location influences the sound quality dramatically

When I made the rips onto the secondary ‘music store’ locations of UServe and HDX – onto the drive of my laptop, I noticed something interesting. The UServe rip sounded better than the rip I had made earlier onto its own hard drive. Reversely, the HDX rip sounded slightly inferior to the rip I had made earlier onto its own hard drive!

This really bugged me to try moving files around to different locations. Luckily, both UServe and HDX have “move music” function, which moves music files from one store location to another. I moved the HDX rip (after renaming it) from the laptop to the HDX internal drive; and the same file sounded much better! ‘Move music’ function is basically a cut/paste operation, so bits are NOT changed here. This supports the claim of many forum members who think most sq issues in digital audio are about playback influences, not about bits. Apparently, these playback influences are at work already on the store location hard-drive!

I experimented further, moving the UServe rip from the laptop to the UServe on-board drive (the same file sounded worse), and even found a way to move files across devices… Every time, the results were consistent.

I did something else: I have some HiRes downloads from Naim on my laptop, which I appreciate very much. HDX normally does not allow import of foreign files (files other than HDX’ own rips) into its internal hard-drive. I found a way to bypass this restriction, and moved my downloaded files to the internal drive. Now, they sound so damn better! Unbelievable! (I have to note: Naim warns strongly against modifying the contents of external ‘music stores’ of its servers. If you want to try this, do it at your own risk and study the folder structure very carefully! My method worked with Naim label downloads, but would not work with other downloads.)

My conclusions:

1) Three different save location drives in my music room all had different sonic characteristics. I could rank them as follows: 1-HDX internal hdd, 2-laptop ssd, 3-UServe hdd. That means playback influences convey each location another sonic signature. What I had implied shyly before, I can claim now with big confidence: Each NAS out there must have a different sonic signature, too!

2) Those who want to purchase HDX should seriously consider the 1TB version. Naim has obviously managed to provide mechanically and electromagnetically an ideal environment for its internal hard-drive. (I would not be surprised if it is actually the same brand of hdd as in UServe.) It is a high quality store location – as long as storage capacity suffices. I saw no indication of any sonic benefits of the slightly faster operating ssd version.

3) Those who want to purchase UServe may be better off with the ssd version without storage, or just know that the internal storage of the hdd version is not the best possible storage location. Those who already have the hdd version may experiment with moving their music to other locations like NAS or computer hard disk; they may (or may not) get better results. (I have to note: this comment should not discredit UServe with local storage. We are talking about nuances here and UServe using the internal storage still gives a spectacular sound compared to many cd-players of the same price category.)

4) I would imagine some forum members with good sense of humour were preparing their jokes already as they read the title of this thread: “Haha, sound quality depends on which rack I store my CDs on, Ikea or Habitat!” CD rack is obviously not part of the playback chain. It would not influence/ or be influenced by playback (I have experienced significant improvements by putting the CD on a demagnetizer before loading it in a CD-player, though).

Store location hard-drive, on the other hand, is apparently part of the playback chain.  Therefore, audio manufacturers that desire to have control on all steps of the playback cannot escape building their own music-computers. HDX and UServe are good examples in this direction.

PS: all this story also explains why those members with NAS who compared HDX vs UServe had not found significant differences, whereas I had observed more clear differences.

Posted on: 10 November 2011 by james n
Hi Aysil,

Interesting observations. Just for my own clarity, you are playing back all files via UPnP either from the HDX / Serve or from the laptop using Asset again to an NDX via UPnP ?

James
Posted on: 10 November 2011 by aysil

Hi James,

yes, always using Asset to an NDX via UPnP.

using different servers did not change the results.

Posted on: 10 November 2011 by aysil

One more conclusion:

Naim should introduce an update to HDX, to allow using its internal hard drive for storing external files (like downloads). This would be highly beneficial. Phil had noted once that such an update was being planned, but postponed.

Posted on: 10 November 2011 by Harry

When I first got the HDX is was the 2x500Gb version. I used the HDX to rip onto internal drive and rip again to NAS. For ten albums auditioned I slightly preferred the playback from the NAS but I put this down to a placebo effect and concluded that there was no difference. Which is why I sunsequently had the HDX converted to SSD. Listening to files played back from QNAP and ReadyNAS I could not detect a difference, although I ended up exclusively on the QNAP for different reasons.

 

So I guess it just goes to show.

 

I also much prefer FLAC converted to WAV for HiRes material, which in many quarters would be regarded as bonkers.

 

Don't you just love subjectivity? But of course, the really important thing is that we each do things based on personal preferences and are happy with our choices. Bit like music really.

Posted on: 10 November 2011 by Simon-in-Suffolk
Interesting Aysil, over here in S-in-S towers we have used different NASs with uPNP play back. NO DIFFERENCE at all. However different UPNP server platforms definitely have an audible difference on the NDX. I put it down to TCP window sizes.
Simon
Posted on: 10 November 2011 by NickSeattle

Hi, Simon,

 

I remember being intrigued when you discussed TCP window size elsewhere.  Is this a metric one can observe easily, or tweak?  If so, I would like to give it a try.  Can you suggest an approach?  FWIW, I bought my first smart switch a few weeks ago, but have not figured out any smarter things to do with it yet.

 

Thanks.

 

Nick

Posted on: 10 November 2011 by aysil

Harry, yes  the joy of personal choice can sometimes even replace the joy of music!

 

Simon, I don't know in which circumstances you compared NASs in your towers. I haven't compared any, in fact I don't have any experience with any NAS. It was only my assumption, based on my experience with my store locations in my shack, that fundamentally different designed NASs would have different sound. I am pretty sure that you would also hear the differences I was able to recognize over here.

 

It's interesting that you talk about differences between servers. It would be unimaginable to talk about this just a few months ago. Some weeks ago, a frequent forum member wrote exactly: "I will loose all my trust in streaming audio if different servers turn out to have different sound" There is actually no reason to loose trust or rush to upgrade/change hardware/server or anything. Let's just enjoy what we have. We are maybe just pointing at issues of potential further development in audio design.

Posted on: 11 November 2011 by Peter_RN

Hi aysil

 

A while ago we were experiencing dissatisfaction with the sound we were hearing. We are using Foobar to stream via UPnP from 2 NAS drives to Qute/nDAC. On occasions the sound was lifeless/deadened in some way, not enjoyable. Yet music selected and played using the remote and Qute’s screen was a delight.

 

Eventually I came to realise that the unpleasant sound occurred when Foobar was selecting files from the NAS that was running it’s own UPnP server, the same files that we were selecting from the Qute with it’s remote.

 

Somehow, and I don’t know why, the files that were playable directly from the NAS via it’s own server were degraded when played via Foobar and it’s server. I guess the moral in this case is to ensure that only one UPnP server is involved in the playback at any one time.

 

Regards

Peter

Posted on: 11 November 2011 by Frank Abela

In the latest HiFiCritic magazine, they compared different NAS drives from both the same and different manufacturers (a couple of QNAPs, Sinology and something else I can't remember). They also compared different drives in one of the NASs. Martin Colloms concluded that they all sounded different, some more than others, and ended up rating them separately.

Now I accept that these are probably quite subtle differences (although ISTR Martin saying one was obviously better than another) but it's interesting that there are any differences at all given that all of these are delivering the streams over TCP/IP.

 

Regards,
Frank.
All opinions are my own and do not reflect the opinion of any organisations I work for, except where this is stated explicitly.

Posted on: 11 November 2011 by Jan-Erik Nordoen

I summarized the HiFiCritic findings in the thread *Listening to digital music storage devices* (how do I post a link to the thread ??) if anyone's interested.

 

All truth passes through three stages. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as being self-evident.

 

Arthur Schopenhauer

 

Posted on: 11 November 2011 by Guido Fawkes

PCM rips should be the same. If we assume that the Accurate Rip database checksums are correct then they should match those. Of course, a wrong rip could sound better. Though I thought Naim rippers were perfect and didn't seek to enhance the sound through the ripping process. 

 

The people from hi-fi critic are on a different planet if they can hear difference between hard drives in NAS boxes. Sorry, but the differences they hear have nothing to do with the disc types. There are lots of reasons why listening to the same thing twice on the same system you could prefer one to the other; to conclude it is because of different hard disk types is beyond silly. Really it is. 

 

If the bitstream delivered is the same then it will not be the reason for any difference in sound that you hear. Please folks don't be duped by this. 

 

When the data gets in to the Naim DAC it is stored in a buffer. The Naim DAC has no way of knowing how it got in to its buffer. The DAC is very carefully designed so it can always read a continous stream of data from the buffer at the right speed. 

 

Now yes, of course, if you start plugging things in to the mains and introducing other items in to a room or turn up thermostat on the heating then the listening environment changes and your subjective view of which sounded best out of A and B will change with it. 

 

Was the DAC at the same humidity and temperature throughtout?

Was the rest of the system at the same humidity and temperature throughtout?

Were there any external influences such as vibrations?

Were you as listener in an identical state for both listening trials?

Was ....

Well hope you see my point the list goes on ....  

 

Always remember this is digital. The DAC will see a 1 or 0 in its buffer and process it. Non digital factors may influence the sound, but how the bits were placed in the buffer cannot ... unless the ones that are there are wrong. [If so why whenever I record them through a UQ digital out do I get the same results, the UQ hasn't even got the clever buffer, but still no difference]. 

 

I think there are too many variables involved to draw a conclusion like hard disks in a NAS sound different - this is what is known as a spurious correlation. Did you know that in 1970s Ipswich Town scored more goals each season and that the Icelandic fleet's fish catch in the Greenland sea also increased - if you plot one against the other you get a nice line. So is it fair to conclude that the performance of the Tractor Boys was responsible for the increased prosperity of Icelandic trawler-men; outlandish as it may sound my conjecture is that these two events are unrelated. However, some students wrote authoritatively in their exam answers that a good season for Ipswich was great news for Iceland's brave fisherman (which iI suppose it was if they were fellow Town supporters). 

 

This why I ignore subjective reviews in magazines and urge others to do the same. One guy even says this amplifier is 1% better than this one - the phrase having a laugh comes to mind. 


I accept that people can hear differences, but I don't accept the conclusion from hi-fi critic - please tell me they had had a few or it was the April edition. 

 

All the best, Guy 

Posted on: 11 November 2011 by Peter_RN
Originally Posted by Jan-Erik Nordoen:

I summarized the HiFiCritic findings in the thread *Listening to digital music storage devices* (how do I post a link to the thread ??) if anyone's interested.

 

All truth passes through three stages. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as being self-evident.

 

Arthur Schopenhauer

 


Here you go Jan..........Listening to digital music storage devices

 

Posted on: 11 November 2011 by Jan-Erik Nordoen

Thanks you Peter ; but how do you do that ?

Posted on: 11 November 2011 by aysil

Jan-Erik, in order to post a link, you first select a text and then use the insert/edit link icon (with chain picture).

Thank you for bringing this thread to our attention, I had missed it during my busy festival days. It's really interesting!

 

Simon, maybe you could speculate on how RFI could influence the signal from hard-drives? Is it also not basically an analogue wave form, as you always point out?

Posted on: 11 November 2011 by Jack
Recently had a session with my local dealer comparing different streaming solutions. Compared HDX (non-SDD) against UnitiServe and UnitiServe-SSD all streaming the same track but ripped by the individual solution and streamed to the NDX. The UnitiServe-SSD track was ripped to ReadyNas Duo.

I wasn't expecting to hear any difference, how could there be, it's just ones and zeros streamed across the network to the same device. Indeed, I was hoping there wouldn't be a difference. Unfortunately we could hear a difference, consistently for both of us the UnitiServe-SSD sounded better.

I'm sort of with Guy on this though I wonder whether it's othr factors at play - I can't explain why one shold sound better than the other.

Simon - I would be very surprised in this has anything to do with TCP window sizes etc (but you never know). I would expect that the TCP stack on the HDX or at least the two UnitiServe models is the same. For those who want to play you can adjust TCP window sizes through the windows registry - the actual settings wll depend on the OS version.

I wonder if we will ever be able to definiteively determine some of these sound differences! Anyway off to enjoy my new NDX!
Posted on: 11 November 2011 by Peter_RN

It’s a real pain Jan, if it wasn’t for it being the Naim site with such a great core of helpful members I can’t imagine many would bother would they?

 

The way I do it is to copy and paste the url of the page into the message, this is then recognised as a hyperlink and the Insert/Edit Link button becomes active, you are then able to complete the details in the box that appears and post with the link. It was so easy when the buttons were always active; this seems to be one of the many improvements.

 

Best of luck, Peter  

Posted on: 11 November 2011 by Simon-in-Suffolk
Aysil, yep i am all for enjoying what we have.
Nick, Jack, well I guess I have been lucky, my WHS server sounds pretty good with my NDX for me. But last weekend I did hear a very off WHS server running on different hardware. We improved the sound somewhat by forcing 100Mbps and full duplex between the WHS and switch.
So we know rf choke on the Ethernet lead can change the sound, we are aware for some of us compressed FLACs sound a little sharp compared to wavs on the NDX. Both these points to EMI issues of what sort or another, no matter how subtle. Now a TCP/IP stack is going to have variable TCP window and potentially frame sizes. The windows size is dynamically agreed by the sender and receiver for a particular rtp session or music replay event. The more acknowledges (NACKs) the receiver and sender have to do the harder the network card is having to work, and more signals the NDX or receiver is having to pulse down the Ethernet. I see given the above no reason why this couldn't leave a sonic signature and I believe I have heard this. Wire shark can confirm window sizes for a particular transfer if you are concerned about it.
Jack I wasn't aware you could change tcp windows buffer sizes in the registry, but you would need to do for both ends.
Regards
Simon
Posted on: 12 November 2011 by Tog

I fear you may be chasing your own tails. Without a clear methodology for testing and a clear baseline to test against you will end up going round in (probably highly enjoyable) circles.

 

If the baseline is that one person finds a sound feels sharp or that a server is off you have nothing tangible to investigate except subjective aural differences.

 

I'm getting my dowsing rods out.

 

Tog 

Posted on: 12 November 2011 by Manu
Naim has to release: A NAS A Router, Someone will found out they do not sound the same CATNaim cables And at the end a NiN, Naim Internet Network for hires on line streaming service Tonight I am in Winnipeg, Canada in an hotel bar watching a box combat with real people on a 100 inches screan, sound is terrible but everyone enjoy it.
Posted on: 12 November 2011 by Manu
And on Monday I will be at the local Naim dealer doing a training. Should I tell them about all your foundings...
Posted on: 13 November 2011 by pjl2

This is a fascinating thread. What strikes me is that it exactly mirrors the situation of decades ago when logic dictated that all amplifiers should sound identical. Likewise turntables, so long as they revolved at the correct speed. It was widely accepted that loudspeakers were the only component capable of significantly altering the sound in a hi-fi system. Anyone who claimed otherwise was treated as being sadly misguided. Of course we all know better now, and we are aware that there are a multitude of factors that influence performance, some of them quite unexpected. I strongly suspect that those people who refute sound qualty differences in digital set-ups and hide behind known scientific principles to "prove it" will eventually be forced to eat their words! Time may eventually bring to light as yet unknown or poorly understood factors concerning digital music files. History has shown that our understanding of the world is like that - never static but continually evolving.......

 

Peter

Posted on: 13 November 2011 by rich46

maybe if full naim system owners except that naim are a very small company and they use sub contractors to produce parts/services they wouldnt keep looking for the holy grail.  i have the nx5 streamer into the dac and im delighted with them .hard drives issues/ cables/routers/pcs etc are very subjective  

Posted on: 13 November 2011 by Simon-in-Suffolk
Tog, you are spot on, which is why i said earlier in this thread if are you worried about it you need to use Wireshark or equivalent to sniff the Ethernet frames. That way you can see exactly what is happening. If you remember last summer I did a similar thing with WAV rips to dispel some of the nonsense that was being said at the time, and indeed was able to confirm WAV file construct differences between different vendors where they existed.
Simon
Posted on: 13 November 2011 by Tog

@rich46 - Quite

 

You can fret about this stuff forever for all the good it will do as the rest of the world looks on and thinks .....@@@@5?? - Naim will have a new product out soon to worry about I'm sure.

 

Once you fall into the trap of attaching EM chokes to your cables and testing different hdds for harshness it is time for the white coats to ask you to spend few weeks in the country.

 

I'm off to install the Vortexbox 2.0 on my Togserve which incidentally is probably singlehandedly responsible for creating an EM field sufficient to explain the existence of both the "Bermuda Triangle" and David Cameron. 

 

@Simon - take your point - at least someone is making sense. 

 

 

Epic

 

Tog

Posted on: 14 November 2011 by Guido Fawkes

I don't dispute folk hear differences; I simply think the assertion that it is down to hard disks and NAS drives is not correct. I'm not convinced we ever hear things the same way twice.


I wonder if when the dudes at hi-fi critic listen to some lossless music streamed over a high speed Internet connection they can tell what NAS and disks are being used?


If the sound difference is down to different hard disks then it should be easy to hear this irrespective of the intervening carrier network.  


A badly made NAS installed at home that blasts RFI and EMI around the place will have an audible effect. Which is as Simon is putting forward. However, if it is reasonably well isolated from your system then ..... 


Folks - data is being loaded in to a buffer and a DAC is reading it from the buffer, it doesn't know how the data got there, it doesn't care. That is whole idea of the buffer. 


HERE is an interesting read that explains why gold plated USB sticks sound better than ordinary ones It also explains how a specially treated PC makes better rips. It is all to do with Morphic Resonance: explains a lot really. 


All the best, Guy