British Telecom

Posted by: Dungassin on 01 February 2012

Not sure whether I should really be posting this in Padded Cell, but ...

Spent a frustrating hour or so yesterday trying to setup the Netgear N600 ADSL Modem/Router which I have bought as a replacement for the (IMO) unreliable BTHomeHub2. All seems to go well, but the Internet light on the router remains RED, so internet not working. No ADSL2 in our village yet, BTW.

Contacted BT Broadband Help (internet chat?). Asked them for the info detailed in the Netgear manual as being necessary to setup manually to connect to my ISP, which the N600 manual says my ISP should have provided me with - and I get the reply that it's not BT policy to give out that information! So, I've got my Network installer coming this afternoon to hopefully fix the problem.

Guess who'll probably be moving away from BT Broadband when the current contract runs out?

Posted on: 03 February 2012 by Dungassin

Originally Posted by Simon-in-Suffolk:

Dungassin, well ADSL Max is part of the old 20CN nettowork, and GEA otherwise known as Superfast fibre access - either FTTP or FTTC and ADSL2 are part of the 21CN network. By Summer 2014 at the very latest you will be on 21CN of one sort or another. If you have a GEA type access your speeds will be transformed... from memory upto about 80Mbps and for a few upto 300Mbps

Thanks. I do have another question, but it will probably be better as a new thread, so just off to start it ...

Posted on: 04 February 2012 by Gavin B

Dungassin

You can see what your exchange is capable of by looking at something like Sam Knows

http://www.samknows.com/broadband/exchange_search

Stick your postcode in and you can see what's enabled for you.

I too live in a West Midlands 'village' and there's not much option available to me. The exchange is local loop unbundled, but there's still only the option of BT or Talk Talk.

Trying to find out when the new technolgies (such as BT Infinity) are coming to an area seems to be nigh on impossible.

Gavin