Roof deposit advice please
Posted by: Fisbey on 17 February 2005
I recently cancelled (within 2 days) a contract I had with a company 'Warmroof' - I paid a £250 deposit which the company are refusing to refund due to a clause on their contract, however the financial agreement cancellation clause states that upon cancellation ALL monies must be refunded to me. Now as far as I'm concerned the deposit has to be part of this financial agreement and should therefore be refunded, I have pointed this out to Warmroof who have, up until now not responded.
Any advice?
Trading standards?
Posted on: 17 February 2005 by Fisbey
Bugger! - just been on the trading standards website and not only are there 2 (recent) complaints about this company and deposits not being refunded, but the website explains that generally deposits are not refundable.
Damn it.
Posted on: 17 February 2005 by long-time-dead
Do you not have a 14 day right to cancel under law ?
Posted on: 17 February 2005 by Berlin Fritz
Send the boys round
Posted on: 17 February 2005 by garyi
I am sure I seen this crew on one of those ITV shock horror traders programmes.
Perhaps Fisbey you may have to write this one off to experience, and sleep better knowing that you got a better more traditional deal and that you won't be looking in your loft in three years time to find a tropical jungle.
Posted on: 17 February 2005 by Berlin Fritz
Isn't it Hamport Ampshire ?
Posted on: 18 February 2005 by Rasher
Oh dear..
If they have a reputation, I suppose at the very least you can be grateful that you've only lost £250, instead of paying loads for rubbish.
Sorry to hear about this.
If you are getting a whole new roof by a competent roofer for less than these cowboys were charging for their dodgy foam spray, then it looks like you are coming out the whole thing OK, and the £250 should be put into this context. If that helps...
Posted on: 18 February 2005 by Mick P
Fisbie
You cannot cancel a contract once you have signed it unless there is a good reason for you to do so.
However, in this instance, if you have a second agreement with a finance company, that may well overide it.
You would be well advised to let a solicitor have a look at it. Without seeing the contract, it is difficult to comment.
I could look at it if you care to post it to me.
Regards
Mick
Posted on: 18 February 2005 by Rasher
Trouble is, it's going to cost more than £250 for a solicitor to look at it.
Posted on: 18 February 2005 by nor
quote:
Originally posted by Berlin Fritz:
Send the boys round
yup, i'm in conjuction with you. they are ignoring you, they will get out of refunding your hard earned queens english.
SEND THE HOODS ROUND!!
Posted on: 21 February 2005 by Andy Kirby
Not sure of the form these days but could you not take them to the 'small claim court' therefor negating the need for a solicitor?
Andy
Posted on: 21 February 2005 by Nigel Cavendish
quote:
Originally posted by FISBEY:
I recently cancelled (within 2 days) a contract I had with a company 'Warmroof' - I paid a £250 deposit which the company are refusing to refund due to a clause on their contract, however the financial agreement cancellation clause states that upon cancellation ALL monies must be refunded to me. Now as far as I'm concerned the deposit has to be part of this financial agreement and should therefore be refunded, I have pointed this out to Warmroof who have, up until now not responded.
Any advice?
Trading standards?
Did you pay the deposit or was it paid under the terms of the finance agreement? If the latter you should get your money back from the finance company and they will have to deal with Warmroof.
Is the finance agreement separate from the Warmroof contract?
Posted on: 21 February 2005 by Fisbey
The finance deal (agreement) is separate from the Warmroof contract....
Posted on: 01 September 2005 by royalnavalreserve
Hi Fisbey probably going to court against our friends Warmroof. Could you tell me address of trading standards site where you did a search for them. Thanks.
Posted on: 05 September 2005 by Fisbey
If you do a search on trading standards you'll get to it (sorry I can't remember the website!).
Incidentally I got my deposit back from warmroof - may have had something to do with mentioning I'd reported them to watchdog...
I did get lots of calls from them after though....
Best of luck
Posted on: 05 September 2005 by royalnavalreserve
I've been all round the web site and spoken to them but they say everything is confidential!! Have you still got the original order form?
Posted on: 06 September 2005 by Fisbey
If you mean the warmroof order form I'll have a look at home tonight.
Posted on: 06 September 2005 by royalnavalreserve
Thanks. Would like a copy please and I'll cover your costs as mine says all inside roof as area to cover but others say sq. metres. They like to mis-lead people but seem to be tying themselves in knots. "When first we practise to deceive"!!
