Naim's Customer Support
Posted by: Darren Cotter on 26 March 2004
Hello All,
I’d just like to thank Naim Audio and in particular Richard Dane for their outstanding response times in answering emails.
I have twice recently enquired about the service histories of various units. The first email was answered in 1 hour 22 mins (This was sent at 8:22 am) and today in 22 minutes!
Considering that most people with such queries are buying second hand and haven’t simply forgotten when they purchased their equipment, I think this level of service is outstanding.
Many thanks again to all at Naim.
Darren Cotter
[This message was edited by Darren Cotter on Fri 26 March 2004 at 15:53.]
I’d just like to thank Naim Audio and in particular Richard Dane for their outstanding response times in answering emails.
I have twice recently enquired about the service histories of various units. The first email was answered in 1 hour 22 mins (This was sent at 8:22 am) and today in 22 minutes!
Considering that most people with such queries are buying second hand and haven’t simply forgotten when they purchased their equipment, I think this level of service is outstanding.
Many thanks again to all at Naim.
Darren Cotter
[This message was edited by Darren Cotter on Fri 26 March 2004 at 15:53.]
It's never JUST a company.
It's the people who work there that make all the difference.
THEY are the company.
In this case THEY are outstanding.
Many thanks to Richard and the whole Naim team for putting up with us.
Even though we are mere mortals.
Best regards
Nimby
Everyone has the right to be wrong.
It's the people who work there that make all the difference.
THEY are the company.
In this case THEY are outstanding.
Many thanks to Richard and the whole Naim team for putting up with us.
Even though we are mere mortals.
Best regards
Nimby
Everyone has the right to be wrong.