XP, intellectual property law, good faith, and good will.
Posted by: Deane F on 03 December 2004
As far as I can recall, that protection conferred upon intellectual property by copyright law continues only as long as the owner of the copyright is actively protecting the property in the marketplace. So it is fair enough for Microsoft to send in the lawyers etc when breaches of copyright are detected and to write code into software that protects that software's copyright.
What seems a little unfair is when the software forces a continued relationship between the owner of the software and the owner of the copyright, as seems to be the case with XP. I don't run XP (my computer is too old but I'm upgrading in a few weeks) but I wonder if the nature of the protections written into it are, as a matter of course, made clear to the purchaser at point of purchase. If the owner of the hardware cannot make alterations without asking, in effect, for permission from the owners of the copyright of the operating system to make such changes, and this is not clearly understood by both parties at point of purchase, then the vendors of the software are in breach of contract because what is not clearly spelled out in a contract must be fair and reasonable. Perhaps the issue is an artifact of the peculiar relationship between computer hardware and operating systems. No doubt my reasoning is faulty.
Through the years I've noticed a lot of ill-will against Microsoft and the catches written into XP have not improved matters. It does seem to show that Microsoft assumes bad faith on the part of their customers.
It would be impossible to quantify the effect of a high degree of goodwill in terms of sales but I venture the argument nonetheless that were Microsoft to treat their customers a little better they might make more money. I remember the owners of film rights to Harry Potter sending "Cease and Desist" orders to twelve year old fans who ran websites and the opposite approach of Lord of the Rings fimmakers who actively supported fan sites to the point of inviting webmasters to preview parties. The latter approach seems more likely to foster goodwill and sales. I know that many of my own purchasing decisions are based more upon goodwill than price.
Deane
Posted on: 11 December 2004 by HTK
Right enough Mike. There is however, and to deviate somewhat from your particular situation, another issue with upgrades (free or otherwise) and service packs. This is the cost to install and reconfigure/debug/etc. for a business running windows based systems. For any company using or selling IT this is not to be underestimated. From personal experience I know the cost can run into millions. My company (to which these sort of scales of costs don't apply - but there IS a cost) like many others, won't be running the latest release of anything and won't consider rolling it out until some big hardware swap out or down time is planned. We tested SP2 for some time before scheduling it for installation. It's a patch worth having and Microsoft would be very naughty to charge us for an upgrade which fixes a system which was launched broken - not that it has stopped them in the past!!
Not applicable to your situation as stated. But a significant consideration to be thrown into the 'facts and figures' emerging in this thread.
Cheers
Harry
Posted on: 11 December 2004 by Tarquin Maynard - Portly
Fair point, Harry.
My situation, as you mention, differs in that I am just a bloke with a home PC. Purely amateur use: in fact it belongs to the Mother of My Children (
) and all I was trying to do was stop bloody pop-ups and the viruses that prevented me connecting to Hotmail and eBay.
Many hours of cyber confusion later I have discovered that buying a PC with XP Home bundled within does not enable you to back up ( no disk with the PC), the virus protection is far greater with SP2 but to install SP2 one should perform a back up: which having no disk I cannot do.... etc.
My earlier question elsewhere asked if I would drop my pal in the corporate pooh if I registered the XP Pro I borrowed from him.
Anyway.
Regards
Mike
Spending money I don't have on things I don't need.
Posted on: 11 December 2004 by Rico
quote:
consider that of Microsoft who give away free copies of Windows XP Service Pack 2. In other words, a free upgrade.
Sorry Mike, I had assumed you understood the difference between
bugfix (or even a collection of bugfixes released as a
service pack, and a
feature upgrade. SP1, SP2, SP(n) is not an upgrade, it's a service pack.
It appears you are unable to accept rational explaination, or simply prefer not to pay attention. Many have pointed out to you that although you have strong opinions, you are "plain old wrong" [shrugs shoulders] in either your expectations of free features and improvements, and freedom of copying intellectual property. Wrong enough that under law and their licensing agreements, your actions are also seen as illegal.
Right, having made that simple for you - this is the put yourself in the businessman's shoes while you ask for free stuff situation. Try explaining your business plan that would make development of feature upgrades and their release to your registered users free, without increasing current pricing levels. [the good old "put up or shut up" question]. Hope that's clear enough for you!
Mike mentioned
quote:
[/kicking a man when he is down mode]
And while we're at it - why are you talking about kickings in a thread? I know this is the padded cell; straitjackets weren't a condition of entry, were they? Seriously, are you okay?
Rico - SM/Mullet Audio
PS - Mike, I choose not to reply in a humourous manner to you. And yes, I do "actually have a genuine interest in this area" - hence my serious, consistent replies to "just a bloke with a home PC. Purely amateur use:" with large (and some might say, unrealistic) expectations. Here's your smilie.
[This message was edited by Rico on Sun 12 December 2004 at 2:28.]
Posted on: 12 December 2004 by Nime
quote:
Originally posted by Patrick Dixon:
It's probably a bit beyond the home user, but if you can discipline yourself to keep a log of the software and configuration changes you make to your machine, it makes it much easier to rebuild the computer complete with the utilities you use.
Isn't it long overdue that one shouldn't have to be a rocket scientist with a full computer proficiency certificate just to run a home computer?
MS has had long enough as an almost complete OS monopoly to have it thoroughly fixed by now. Why can't we all just plug (in) and go?
Modern society is supposed to be getting steadily dumbed down. Not "improved" by MS. It goes against the grain!
Nime
Posted on: 12 December 2004 by JonR
quote:
Originally posted by Nime:
MS has had long enough as an almost complete OS monopoly to have it thoroughly fixed by now. Why can't we all just plug (in) and go?
You can - buy a Mac!
JR
Posted on: 12 December 2004 by Deane F
quote:
Originally posted by JonR:
You can - buy a Mac!
JR
Macs are beautiful machines, by many accounts more reliable, simple, user-friendly etc than the PC.
But I notice the shelves of Mac software are very small at most retailers. And $300 NZD for a floppy drive
, ($25 NZD for a PC floppy drive). I still find floppy disks very useful.
But the software issue is what militates against the Mac for me. To steal an analogy, why buy a car that you can drive on only five percent of the roads?
Deane
Posted on: 12 December 2004 by HTK
Jon - when I get a client who runs Mac based systems I'll be delighted to buy one. I've always fancied one but it's not justified for me at the moment.
Cheers
Harry
Posted on: 12 December 2004 by JonR
Harry and Deane,
Whilst I'm firmly in the Mac 'camp' my post was only meant to be taken half-seriously! I do recognise that there is far more software out there for the PC than the Mac, which militates against the Mac's appeal from a practical (industry) viewpoint.
You've got to hand it to Microsoft, though. If ever there was a case of a triumph of marketing over quality, this was it - IMO of course!
Cheers,
JR
Posted on: 12 December 2004 by Tarquin Maynard - Portly
quote:
Originally posted by Rico:
Sorry Mike, I had assumed you understood the difference between _bugfix_ (or even a collection of bugfixes released as a _service pack_, and a _feature upgrade_. SP1, SP2, SP(n) is not an upgrade, it's a service pack.
Rico - SM/Mullet Audio
Rico
To be honest, you might as well write in Danish - I don't understand a word.
Patrick DixonThanks for the tips: when I'm feeling braver about computers etc. I'll give it a go.
Regards
Mike
Spending money I don't have on things I don't need.
Posted on: 12 December 2004 by matthewr
Service Pack 2 is not just big fxes and represents a significant upgrade of the operating system and would normally, in MS's usual cycle, have been a commercial "point five" release of XP. It's roughly the equivalent of 98SE, ME, etc. and would normally have cost you money.
You can, of course, argue that MS was obliged to make it freely available largely beucase of problems of it's own making, but it in doing so they did lose several hundred million dollars of revenue. So whatever you think of them they did give many millions of people a serious software upgrade for free.
[Although there is an argument that MS's main problem with XP has been a lack of corporate upgrades from W2K becuase XP is not actually better enough than Win 2000 to warrant the hassle and expense of an upgrade. XP2, however, has major security improvements which are worthwhile, so one can argue that XP2 will drive W2K -> XP upgrades and generate large amounts of cash flow anyway.]
As regards Mike's problem, I would make the following points:
Firstly, if a home user has paid for Windows XP Home and has a legitimate (but non-commercial) need for XP Professional then I would consider it prefectly ok for them to acquire a copy despite the obvious illegality.
I very much doubt Microsoft will care either as it has no real interest in getting another £80 of Mike. MS does not, for example, show much concern about the very large number of people with copies of Office at home "borrowed" complete with license keys from work. Or people doing a night school pottery class getting student licenses, or people with a noddy webpage getting an ISV deal for a £200 MSDN Universal subscription, etc. If Mike start aking copies and flogging them via IRC or at a car boot sale, however, MS would be very interested.
Secondly, the differences between XP Home and Pro are fairly technical and given Mike's obvious lack of technical know how it's obvious that he not only has no need for the professional version but is almist certainly better of wihtout it. Given that it's also illegal, it's pretty much a no-brainer that he should stick with the Home version for which he has already paid. If Mike really wants to knick a better OS then he should probably grab a copy of XP Media Centre Edition which is XP Pro with some silly Mac stlye nonsense for controlling your telly and making your PC into a video recorder.
Thirdly, on the practical point of the keys, I doubt very much that anything too untoward could come of using a legitimate key illegally. If you just keep activating the same key then it will eventually tell you it's been used too many times and you (assuming you are a legit licence holder) have to phone MS and get it re-issued. Or, more likely, as a corporate just find another key from the huge list of such that you end up with over the years under various volume licensing deals. Certainly that's what happens when I install a copy of something and the key craps out -- one just gets another one off antoher disk.
MS will (and do) stop keys they know to be pirated which might screw up Mike's dodgy version of Pro but the original licence holder is going to be fine, IMHO. At least legally, although they might be inconvenienced depending on the specifics of their deal. (This assumes Mike's mate has some sort of volume key -- if he just has a single licence then he is an idiot for giving out his key to other people)
A little thought will make it obvious that MS do not micro-manage keys in the sense of Mike activcating a licence causing some MS operative to phone ABC Ltd and say "Mr Smith I see you tried to activate a second copy of XP Pro from your key will you explain yourself please?" If nothing else ABC Ltd can just plead ignorance and as long as they have paid for enough licences for their useage they will be fine.
I'm also fairly sure that the activation process contains no user indentifiable data and that MS doesn't actually know who owns a specific key. So all that can happen is the key gets stuffed.
Matthew
Posted on: 12 December 2004 by Tarquin Maynard - Portly
Matthew
I have been trying for about two weeks to get the answers you so kindly run through above.
Thank you very much.
Regards
Mike
Spending money I don't have on things I don't need.
Posted on: 12 December 2004 by Deane F
quote:
Originally posted by JonR:
Harry and Deane,
Whilst I'm firmly in the Mac 'camp' my post was only meant to be taken half-seriously! I do recognise that there is far more software out there for the PC than the Mac, which militates against the Mac's appeal from a practical (industry) viewpoint.
You've got to hand it to Microsoft, though. If ever there was a case of a triumph of marketing over quality, this was it - IMO of course!
Cheers,
JR
As I understand PCs, the architecture is ubiquitous as well as there being a (virtually) default OS. Although I do agree that marketing has triumphed over quality, I would draw a finer distinction that with a PC the consumer can exercise some choice as to the level of quality that they want to buy. With a Mac one just gets the high quality (I presume) and one also pays the money.
Deane
Posted on: 13 December 2004 by Roy T
Posted on: 13 December 2004 by Paul Hutchings
quote:
Originally posted by Deane F:
But the software issue is what militates against the Mac for me. To steal an analogy, why buy a car that you can drive on only five percent of the roads?
Deane
That used to be my take on things but I don't believe it's anything like as bad as it used to be.
I recently brought an iMac as I admin a 500ish PC/Server network all day and although I use a computer a lot at home I want to use it and not fix it IYSWIM.
I'll admit I don't do that much, mostly web/usenet/email and some office type stuff.
So far the only problem I've encountered is how to create a DVD from Windows Media files (WMV) which it just doesn't seem possible to do.
I think there is software to do most things you can do on a PC on a Mac, though there probably isn't as much choice, and it does seem more likely that you'll have to pay for it.
As for the PC thing, Joe Bloggs seems to shit himself at the slightest mention of maintenence and patches.. hell I work with them all day and I still cross my fingers and sacrifice a goat on the odd occasion I have to reboot our exchange box or the main fileserver
Paul