Which Apple MAc?

Posted by: Two-Sheds on 13 June 2004

I knwo there are some apple fans on these boards so I was hoping to get a bit of advice. I'm perfectly happy using pc's and windows, but my Mum's pc (which was a hand me down from me 6 years ago) has finally died so she's looking for a new one.

The problem is I'm now living in Toronto and she's back in UK. Even buying one from the big stores she may not find easy to set up, plus the people in there tend not to know anything. She mentioned she was thinking of a mac due to the reputation for ease of setup and use, but I've never used one myself so I don't know, so if you could help me out on a couple of points.

Are they really easy to use/setup for a beginner.

She'll be using it mainly for e-mail surfing (with modem not broadband) and graphics. She has a scanner (not sure what model) and she wants to get some software and be able to scan images and play with them. Any suggestion of any of the current macs for sale that might suit her and any software that she would use. I'm assuming something like photo-shop.

To narrow it down a bit I think price is going to be cheap (sub 1 grand) and for the graphics stuff she'll only be looking at 2-d so no fancy 3-d graphics capability needed. I don't think sound capability is too important either.

cheers
Posted on: 13 June 2004 by garyi
Your mum will be happy with an imac 15 inch, these are around 700 quids.

Her scanner will need to be USB though and an exact model will be usefull.

This model mac has built in CD burner and the whole do lally is in the base of the screen, so basically a fantastic all in one model that did me proud for a long time.

Apples are very easy to use, sometimes they need a bit of TLC though like a PC, however you will never hear the words 'Bios' or 'Blue screen of death'

Always a bonus.
Posted on: 13 June 2004 by Mekon
This reminds me of an article on Slashdot called something like 'how not to end up as 24hr tech support for your family'. The short answer was 'buy them a Mac'.

Can't personally vouch for it tho', as the last time I used a Mac was about 6 years ago, and it was a horribly slow Powermac of some description.
Posted on: 13 June 2004 by Hawk
Just been through the same thing with my mum!? she is now the proud and very happy owner of a 15in iMac... I admit i did set it up for her, but it is a piece of cake and she has found it very easy to use..
Posted on: 13 June 2004 by Two-Sheds
cheers for the quick responses. I've just had a look on the apple store at the new 15" imac and it's £999 which will hopefully be within budget. My only concern with it is the 256MB RAM, do you think it would be worth upgrading to 512 (an additional £80 in the apple store)?

As for the scanner I think it is USB, but I've no idea what it is exactly. Any ideas for imaging software?
Posted on: 14 June 2004 by woody
quote:
Originally posted by garyi:
Apples are very easy to use, sometimes they need a bit of TLC though like a PC, however you will never hear the words 'Bios' or 'Blue screen of death'

Always a bonus.


Yeah, macs are very user friendly...until they go wrong...the reason you never hear the words 'Bios' or 'Blue screen of death' is coz the underlying firmware is locked away so you can't ever see it and the Blue screen of death was replaced by a little picture of a bomb. Or the whole thing freezing up (or are they just so damn slow that's normal).

Confused

-- woody
Posted on: 14 June 2004 by JonR
Woody,

You obviously haven't used a Mac for some years. I bought an iBook with Mac OS X a year ago and it's probably one of the most stable machines I have ever used, as well as having one of the most user-friendly OS's around.

Regards,

JonR
Posted on: 14 June 2004 by woody
A mate of mine spent a fortune on some sweet-looking thing (the one with the LCD monitor attached to the base bit by a hinged chrome bracket). It kept crashing all the time and then apple wanted to charge him to upgrade from 10.1 to 10.2 or something similar. Ridiculous - seems to be form over function to me, but what do I know (I bought an iriver not an ipod Big Grin)

-- woody
Posted on: 14 June 2004 by Greg Beatty
"however you will never hear the words 'Bios' or 'Blue screen of death'"

The Sad Mac is as bad as it gets.

And I agree with JonR - as long as the current version of OS-X is installed, its a very stable platform.

Regarding RAM, for the extra 80 I would double the RAM. Quite a performance boost.

Hopefully her scanner will be new enough that it will not require running in Classic mode. Our Canon scanner needs to run in Classic mode. Not a tragedy, but it could confuse someone who would prefer a simpler way to work.

- GregB

Insert Witty Signature Line Here
Posted on: 14 June 2004 by monkfish
Hi
How on earth can a mac which has been officially classed as a supercomputer be regarded as slow. I don't run a mac but I have used them in the past and slow was not how I'd describe them.
Regards
Jim
Posted on: 15 June 2004 by Two-Sheds
as always a mix of responses. I talked to a friend who uses computers for artwork/graphics professionally in the printing business and she doesn't like macs at all.

anyway I thought I'd nip out at lunch time to the local shop and see if I can have a play on a mac and see what it's like. I'll let you know what I think.
Posted on: 15 June 2004 by JonR
quote:
Originally posted by Two-Sheds:
I talked to a friend who uses computers for artwork/graphics professionally in the printing business and she doesn't like macs at all.


She must be in a minority then because this a core market for the Mac and one where traditionally it has always done very well. Having said that, I think it's often purely down to a matter of taste. My mother, for instance, sometimes has nightmares trying to use her PC at work but won't go near a Mac for love nor money.

JonR
Posted on: 15 June 2004 by Bob Edwards
For what you're mother would be using it for, I actually suggest an eMac. Currently they are comparable performance-wise, are much cheaper, and are practically bulletproof.

An aside--OSX is, according to all the computer geeks and system admins I know, far more stable/reliable than any of the Windows O/S's. OS-X also does not suffer from performance degradation as it is used, as the various Windows machines do.

Best,

Bob
Posted on: 15 June 2004 by woody
Likewise, Linux is far more stable/reliable than any of the windows O/S's too as was OS/2.

Does that mean it's the best for a home user? I'd argue not. Availability of software and the price of it also has to be a big factor. And all the mac s/w I've seen is expensive (let alone the h/w).

-- woody
Posted on: 15 June 2004 by garyi
I don't know why you are saying these things woody, photoshop etc is all the same price across the board.

The mac has tonnes of freeware and shareware to get your teeth into and for the average home user, applications such as PS elements is a great price.

But most importantly the mac comes with garage band, a music making application, iphoto easily the best photo organizer on the planet, itunes, imovie and idvd all great programs that work seamlessly together and are free with your mac.

FFS My step dad bought a brand new PC and the DVD burner stopped working after a weeks use because you had to purchase the software, this is all built into OSX
Posted on: 15 June 2004 by woody
It's mischeviousness Eek

But seriously, macs aren't for everyone and particularly in the UK (where PCs are so widespread) anyone you ask for help, if you're an inexperienced user, will probably know PCs and Windoze and may well not know macs/mac os.

Also, if you want to upgrade it will cost you more if you have to buy the bits from apple and not some third party/clone maker.

Still, ultimately it comes down to personal preference (as cars, hifi, etc).

-- woody
Posted on: 15 June 2004 by Steve Bull
Woody said: anyone you ask for help, if you're an inexperienced user, will probably know PCs and Windoze and may well not know macs/mac os.

Fair point, but the whole idea of the Mac is that it's so simple that inexperienced users probably won't need to ask fo help.

Ok, I was an experienced PC user but had had enough of Windows so bought an iMac two years ago. Plugged in, loaded disks to install OS and away I went. No tw@tting about with drivers, no blue screens of death (ok, get the spinning beachball of doom now and again instead) and error messages that mostly make sense rather than being some kind of secret code.

And if someone is a bit unsure, Mac OSX for Dummies is well worth the money.

The Mac - it just works.

Steve.

It's a grand old team to play for...
Posted on: 15 June 2004 by Dan M
Get an eMac -- I have one and it's a very capable machine. For a little extra you can add a printer/scanner/copier and Photoshop Elements. Job done.

Dan
Posted on: 15 June 2004 by Two-Sheds
I was quite busy ay work today so I didn't manage to get out to look at any computers today.

By looking at apples website it seems to me the e-mac is same as the i-mac (15") except:

1. the e-mac has a crt display (as opposed to a flat lcd) which is 2" larger than the i-mac.

2. the e-mac has the same chip as the i-mac, but 1.25GHz instead of 1GHz

3. the e-mac has an older video card then the i-mac (ATI Radeon 9200 on e-mac vs NVIDIA GeForce4 MX on i-mac)

4. the memory seems to be of a slower type on the e-mac, but is cheaper to upgrade

5. the e-mac hard disk is 40GB vs 80GB on i-mac, but it is only £40 to upgrade to 80GB

Overall the e-mac does look a better prospect since I think there is space for the larger screen which is the only major downer.
Posted on: 15 June 2004 by Dan M
2-sheds,

Unless your Mum is a gamer, I don't think she'll miss the fancy video card. Having usb 2.0 offers a wide selection of peripherals also.

cheers,

Dan
Posted on: 16 June 2004 by karyboue
I agree with Dan M, eMac is the perfect machine for emailing, writing, counting ... and even playing games.
... don't forget to have an eye on the refurb store.

For your mum's scanner, there is a software that works with almost any scanner on the market even if there is no driver for the mac : http://www.hamrick.com/
Posted on: 16 June 2004 by garyi
Regarding the scanner, be very wary of third party software. By this I mean if its a serial scanner or older it may well need an expensive converstion lead to make it work, and most modern scanner come bundled with software thats going to work in OSX, and lets be honest scanners arn't expensve (well not home jobs anyway)
Posted on: 16 June 2004 by MarkEJ
There is absolutely nothing wrong with Hamrick's VueScan -- it does work with most of the scanners out there. I have a client with a £6000 pro Umax SCSI scanner, and since Umax can't be bothered to write proper drivers for MacOS X, he uses VueScan. Results are better than he was getting using the Umax drivers under MacOS 9.

The only thing VueScan generally won't talk to is scanners whick connect via the parallel port. SCSO, USB or FireWire (IEEE1394) -- no problems.

And with regard to comments above re: the iMacs video card vs. eMac:

The iMac has more pixels on its LCD screen than the eMac. Recent eMacs also have the 1.25ghz G4 on a 167mhz bus. Subjectively, the eMac actually feels slightly quicker, but it's not night & day -- mostly due to CRT vs LCD.

The biggest technical differences between the two are:

1. The eMac has a conventional fan cooling system. It isn't noisy as these things go, but it is a lot noisier than an iMac which cools mostly by convection, with fan assistance. This makes quite a big difference to the "user experience" (vom)...

2. The eMac has two memory banks, each with one slot. Both are accessible through a hatch underneath, and are easy to upgrade to a current practical max of 1GB. The iMac also has two banks each with one slot -- however only one of them is "user-accessible" and takes an SO-DIMM, the other is deep in the works and takes a lot of balls to upgrade as once you split the iMac body open its guts spill out as if under pressure, and it's very easy to write off the machine id you put it all back wrong, as it's chassis is a radiator. Unless it's a built-to-order machine, the internal slot will have 256MB in it, so it's hard to upgrade it beyond 768MB total.

The iMac's screen mounting is a functional work of art -- absolute genius -- but the case's silky matte finish picks up fingermarks easily. The eMac you clean with Brasso (it's high gloss) and is totally transformed with Apple's superb tilt/swivel stand in "crystal" acrylic.

Don't even consider less tham 512MB RAM in total. MacOS X loses about 30% of its potential performance in this situation.

eMac wins on sheer practicality -- yours for under £500 if you look carefully.

Best;

Mark
Posted on: 16 June 2004 by Joe Petrik
Mark,

If you can be arsed, your powerful mind is needed here.

Joe
Posted on: 16 June 2004 by throbnorth
Two-Sheds, if I may, I do suggest that you please just stop where you are for one moment and think this thing through one more time.

Let's get this straight. You live in Canada, and you are getting a computer for your Mum on a different continent with an operating system that neither of you has any experience of? Who will be her technical support? You. Do you have a working knowledge of OSX? No. Are you mad? Do you have a cheap & limitless Canada /UK phone deal? Would you rather be talking about something else in your transatlantic phone calls? You decide.

I may be doing your sainted mother a grave disservice. She may subscribe to Popbitch, have a vast MP3 collection and twirl an ADSL splitter round her finger in an alluring manner at coffee mornings to increase the headcount on her IM contact list. If so, then she is well up for whtever system you recomend. If not, well.......

Computers are computers. They're awkward and complicated buggers that don't quite subscribe to the domestic appliance model that their manufacturers would have you believe. OSX, XP - they're both about as friendly [or unfriendly] as each other. And as stable too. [The Mac/PC playground mentality isn't very helpful - both systems have their strengths and weaknesses, but the battle lines that are usually drawn seem to have their roots in a distant age which isn't applicable now - think Northern Ireland, really - it's just as daft and incomprehensible, and about people being hysterically loyal to one multi-billion dollar American company over another - why should we care, really??].

As 'The One Who Knows bout Computers', I hand-held the purchase and setup of a Mac system for some friends last weekend. Be aware that when you buy your Mac, the first thing you have to do is to install the OS and iLife after you open the box. Nothing in the [gorgeous] packaging warns you about this [it tells you how to lift the computer out of the box, has a glossy booklet, 'Welcome to Panther' that tells you about all sorts of delights that are available to you if you have a subscription to mac.com [while neglecting to mention the fact that you should have purchasesd the .mac add-on before leaving the store] and then after installation asks you a series of questions of the 'sister-in law's first pet's name' variety which a] enable you to register the computer with Apple [which you can't, because you haven't yet set up your internet connection] and b] attempt to set up your .mac account [which again, you can't, because you haven't set up your internet account yet, [and also you can't get that .mac account because you haven't bought the box you should have done because they haven't told you to do so]. Not that intuitive really, unless you've played the game before.

Having the latest OS version & accompanying software on DVD is a perfectly sensible and praiseworthy idea, but given the fact that most people would expect this to be pre-installed, a little card or something letting you know what was coming up wouldn't go amiss if you want to cement your reputation as user friendly.

My advice is to go with what both you and your mother have some vague idea about, unless you want your transatlantic phone calls to be very very dull with no room to do that mother/son thing that we should love and engage with before we can't do it any more. Disentangling computer problems is pretty low grade stuff in the cosmic scheme of things.

Mind you, my weekend experience was the first real chance to get a proper good fiddle with OSX. Pretty impresive on the whole. All the dreary old Mac irritations are there [more info on request], but much more beautifully presented [!] - and being able to buy MS Office for Mac for £110 [student/teacher edition] must count as a supreme bargain, and worth buying a Mac for alone as an email/WP machine. As it happens, my pals are bona fide college lecturers, but... no proof reqired - it just installs & gives you three serial numbers to boot - a level of trust I would never have thought Microsoft capable of.

When it comes to the actual physical value of the machines, then I would say that the 15" iMac is pretty poor. Any outlet [PC World etc] can give you a much faster DVD rom burning jobbie for less. The eMac seems comparatively good value technically, but it looks so clunky [a 17" screen in that bloated case doesn't quite do it the way that the old iMacs used to, and design is, I think, one of the big reasons why you buy Apple].

Unusually, the more you pay, the better value you get. I think the very least you should go for is the 17" widescreen, and actually, the high end models are really seriously good and can truly compete on their own terms rather than just as a sad Apple fetish buy. For a while, iMacs were good value, while the desktop towers looks underpowered. Now the situation is reversed, and at the high end you get something that is not only powerful, but beautifully designed.

That's how I feel about Apple stuff, really - it's gorgeous, innovative and worth supporting - the B&O of computing [how offensive is that? Wink]. Not for me, but I'm so glad it exists. When they get it right, they really really get it right. iTunes & the iPod are peerless. This is the business model that has the only chance of succeeding in a MS DRM world, and eventually everybody else will have to bow to the Jobs vision , even if they're to thick to realise it yet.

Meanwhile, Two-sheds, buy an Apple for your mother at your own risk.

throb
Posted on: 16 June 2004 by karyboue
Mark is right 512 MB of Ram is an almost necessary option.