Help needed again from computer experts
Posted by: oldie on 04 July 2004
Once again I'm in the nasty brown stuff, and hope that all of you computer experts can rescue this poor old computer illiterate sod from further doldrums.[OP SYSTEM XP PRO]
Dispite having McAfie antivirus, XP firewall, Mailwasher, Spybot and Ad-aware running on my computer plus several strands of razor wire a few anti personal mines and a burgular alarm this weekend two viruses managed to infect the computer,fortunately for me this coincided with a visit of some friends and their family for a BQ ,so their Daugthers boyfriend had to earn his meal. I never open unknown e-mails or attachments [ever]and only view attachments through the mailwasher pre view, but still I'm told somthing called netsky ?? had managed to get in and it proved to be very difficult to remove as It kept replicating it self as every time that he tried to delete the quarantine file it reappeared. He finaly managed to remove it by going into safe mode and doing something that I couldn't see as his fingers were flying all over the key board.My question is , he has advised me to instal another anti virus program such as AVG to run at the same time as McAfie [he said this is what he does where he works as a NHS IT Technician]but I have read somewhere, possibly on this forum that these anti virus programs can be unstable and sometimes can affect other programs, so running two of them together might be inviting even more problems. Has anyone out there had similar experiences or has run two anti virus programs together .Any advice would be appreciated, apart from "get a Mac or another operating system" as I have [or I thought I had] only just got to grips with this Bl--dy M/c Thanks in advance, from a very confused and frustrated
oldie
PS The Mcafie anti virus program did not either identify the problem or start the virus alert warning window So both the Netsky worms had managed to evade everthing that I have had installed.
[This message was edited by oldie on Sun 04 July 2004 at 13:09.]
Dispite having McAfie antivirus, XP firewall, Mailwasher, Spybot and Ad-aware running on my computer plus several strands of razor wire a few anti personal mines and a burgular alarm this weekend two viruses managed to infect the computer,fortunately for me this coincided with a visit of some friends and their family for a BQ ,so their Daugthers boyfriend had to earn his meal. I never open unknown e-mails or attachments [ever]and only view attachments through the mailwasher pre view, but still I'm told somthing called netsky ?? had managed to get in and it proved to be very difficult to remove as It kept replicating it self as every time that he tried to delete the quarantine file it reappeared. He finaly managed to remove it by going into safe mode and doing something that I couldn't see as his fingers were flying all over the key board.My question is , he has advised me to instal another anti virus program such as AVG to run at the same time as McAfie [he said this is what he does where he works as a NHS IT Technician]but I have read somewhere, possibly on this forum that these anti virus programs can be unstable and sometimes can affect other programs, so running two of them together might be inviting even more problems. Has anyone out there had similar experiences or has run two anti virus programs together .Any advice would be appreciated, apart from "get a Mac or another operating system" as I have [or I thought I had] only just got to grips with this Bl--dy M/c Thanks in advance, from a very confused and frustrated
oldie
PS The Mcafie anti virus program did not either identify the problem or start the virus alert warning window So both the Netsky worms had managed to evade everthing that I have had installed.
[This message was edited by oldie on Sun 04 July 2004 at 13:09.]
Mike,
Thanks for the info.To answer your points as best I can, the McAfie anti virus program is set to scan every time on start up and I do a full scan with spybot, Adaware and McAfie on a regular basis, all e-mails come in through Mailwasher.The McAfie is set to automatically download any up dates and I'm told that it does this stealthily as I have only ever seen it open a information window and down load once, as a bit of an old luddite I must admit that I would be happier if it did it the same way that Windows does it's updates so I could see that it was done. All of the Internet security options are set to medium which I think is the XP recommendation.
As far as I know ,no CD's or other "things" have been used to import any information into the computer [ I only use the Cd option for the occasional "burn"]
Have you any experiance or thoughts on the advice I was given to run two antivirus programs at the same time, Im sure that,from information I have read here that a single program can be unstable so I guess two running together could be disastrous. The only other thing that I can think of to protect myself, is to disconnect the computer and fill it with concrete but I think that might be counter productivebut it might come to that yet
oldie.
[This message was edited by oldie on Mon 05 July 2004 at 15:25.]
Thanks for the info.To answer your points as best I can, the McAfie anti virus program is set to scan every time on start up and I do a full scan with spybot, Adaware and McAfie on a regular basis, all e-mails come in through Mailwasher.The McAfie is set to automatically download any up dates and I'm told that it does this stealthily as I have only ever seen it open a information window and down load once, as a bit of an old luddite I must admit that I would be happier if it did it the same way that Windows does it's updates so I could see that it was done. All of the Internet security options are set to medium which I think is the XP recommendation.
As far as I know ,no CD's or other "things" have been used to import any information into the computer [ I only use the Cd option for the occasional "burn"]
Have you any experiance or thoughts on the advice I was given to run two antivirus programs at the same time, Im sure that,from information I have read here that a single program can be unstable so I guess two running together could be disastrous. The only other thing that I can think of to protect myself, is to disconnect the computer and fill it with concrete but I think that might be counter productivebut it might come to that yet
oldie.
[This message was edited by oldie on Mon 05 July 2004 at 15:25.]
Hi Lewis,
Yes I had done all that you advise, but still the little Bas- -rds managed to find away in. I'm not by any stretch of imagination a computer wizz, in fact I barely know how to switch it on but even I thought that running two AV programs would likely cause me more problems than it would cure. As they said it was experts that designed the titanic, But he did get rid of the Netsky's and advise me in good faith so I just thought that I would check things out with the worlds best experts
I still think that the concrete option is the best betThanks again for all of your help I'm now off to find a seven year old to show me how it's done 
oldie.
Yes I had done all that you advise, but still the little Bas- -rds managed to find away in. I'm not by any stretch of imagination a computer wizz, in fact I barely know how to switch it on but even I thought that running two AV programs would likely cause me more problems than it would cure. As they said it was experts that designed the titanic, But he did get rid of the Netsky's and advise me in good faith so I just thought that I would check things out with the worlds best experts
I still think that the concrete option is the best bet
Thanks again for all of your help I'm now off to find a seven year old to show me how it's done oldie.
MANY THANKS TO YOU ALL.
With the help of my former Computer Technician
from the Uni [before I was helped out of the door]who knows what a dumbo I am when it comes to computers
, we or I should say she has talked me through things and every thing is up todate and running, it would appear that I was just unlucky and the Netsky thing managed to get in. As far as I know, it has now been well and truly killed R.I.P and all the AV systems
working so no need now for the concrete problem sorter solution
So Thanks again Folks
oldie.
With the help of my former Computer Technician
from the Uni [before I was helped out of the door]who knows what a dumbo I am when it comes to computers
, we or I should say she has talked me through things and every thing is up todate and running, it would appear that I was just unlucky and the Netsky thing managed to get in. As far as I know, it has now been well and truly killed R.I.P and all the AV systemsworking so no need now for the concrete problem sorter solution
So Thanks again Folks
oldie.
Garyi,
I don't eat burgers
oldie.
I don't eat burgers
oldie.