CD5 ate the CLAMP

Posted by: herm on 29 January 2002

It had to happen. I'm just surprised it happened way before drinks time.

My CD5 swallowed the clamp. So what do I do?

Any advice / previous experience?

Thanks

Herm

Posted on: 29 January 2002 by Raphael
Hi there
There are several things that you can do.
1) Open up the CD player and retrieve the puck - not to difficult a task.
2) Buy another puck and hopefully find that the old puck languishing in the CD5 does not obstruct normal play
3) Take it to a friendly dealer and cry while entering the shop!
Good luck
Raphael
Posted on: 29 January 2002 by garyi
I don't think the CD5 is suspended so should be eay to remove the screws and fetch it, I have done it with a CDX twice and countless times with my old CD3
Posted on: 29 January 2002 by Thomas K
Herm,

I remember my "first time". I had just bought an entry-level Naim system (3.5/Nait/Credos) and was totally in awe of the gear.

When the puck disappeared I phoned my dealer in a panic. He said "put it on its back and open it up" - I felt like an accountant on an airplane, the only pilot passed out with a heart attack, and a crackling voice on the radio giving me instructions on how to perform open heart surgery with a plastic knife. You'll be fine.

Thomas

Posted on: 29 January 2002 by herm
Thanks for your speedy advice.

So, opening this box, unscrewing the feet: is there no risk of upsetting some minutely calibrated interior device? I am kinda technophobic (and obviously this is not my day...)

Herm

So, Thomas, I just read your message. When you say place it on its back, do you mean upside down, or just on its rear li'l end. (So, back to language matters)

I mean what are the transport bolts for if not to keep mysterious things eek in place?

[This message was edited by herm on TUESDAY 29 January 2002 at 18:07.]

Posted on: 29 January 2002 by garyi
Na you'll be fine, just watch for the trip switch...
Posted on: 29 January 2002 by herm
trip switch

thanks gary,

what's the trip switch, and / or where is it?

Herm

Posted on: 29 January 2002 by garyi
snigger, I am only messing

Assuming that the CD5 is along the same lines as the CD3 and CDX there should be no issue with turning it upside down and unscrewing the feet etc, the transport bolts in this instance are just to stop the draw from opening.

I mabye wrong (not unusual) so wait for confirmation.

Posted on: 29 January 2002 by herm
thanks, gary - I guess it was just the ol' Nam veteran in you joking about the trip switch.

I think the transport bolts were also to keep the motherboard tight. That's what I'm concerned about, in flipping the box over.

So is there anyone who's ever opened an actual CD5?

Thanks

Herm

And I can see the little bugger sitting right there, against the left wall!

[This message was edited by herm on TUESDAY 29 January 2002 at 18:41.]

Posted on: 29 January 2002 by Thomas K
Actually, I think there may be some sort of suspension.

quote:
Microphonic degradation of sound quality is greatly reduced by the use of low-energy-transfer feet and unique decoupling pillars for circuit board mounting ...

I meant upside down, flat, 180 degrees. You can flip it over to unscrew the feet (there may be an extra plastic plug that's quite hard to get out on top of the actual screw). Once you've undone the feet you can flip it back over and carefully remove the case. Perhaps you can leave the transit bolt in during all of this. Perhaps I haven't got a clue what I'm talking about and you should wait for someone who's got a CD5.

Thomas

PS If you want to be really careful, place the player on the edge of a table (upside up) and slide two of the four feet over the edge so you can unscrew them from below.

Posted on: 29 January 2002 by J.N.
Sorry to introduce some paranoia; but Paul Stephenson has previously stated that the CD5 case fixings are torqued to specified setting.

He went on to say that it won't sound the same if these settings ain't right.

Posted on: 29 January 2002 by herm
All Right Folks. This Is It.

Clearly there are about as many versions of the inner workings of the CD5 as there are CD5s (check the plural vs genetive thread on this).

I'm just gonna buy myself a new CD5.

Not. wink

But maybe I'll wait till tomorrow to see what the dealer says.

Thanks for your help and advice.

Herm

Posted on: 29 January 2002 by Thomas K
We weren't really helpful, were we?

Maybe Naim should include a "retrieving the puck" section in their CDP manuals.

Thomas

PS I only posted to break the 300 barrier!

Posted on: 29 January 2002 by billyj
Herm from Holland Eh?

Well old boy ,its no sweat, when I lost my puck on my cd5, I almost creamed my pants man, but hey its only a cd payer , so what I did was very gently open the drawer and give it a little shake and hey presto it worked, I had my puck back with no loss of quality to the cd player, and the lesson is ,,be more careful.
Good Luck
Billyj

Posted on: 29 January 2002 by garyi
Billy I don't know where you are from but in England 'creaming ones pants' is not a reference to being scared or indeed 'shitting ones pants'

Very different beasts, one involves Kylie Minogue one involves Vanessa Feltz

Posted on: 29 January 2002 by Andrew L. Weekes
The CD5 lid is held on by 4 large screws that pass through the base, side cheeks to the lid.

The big ones are obvious when looking, there's a star washer on two of them - these must go back into the same holes.

At the front bottom edge, close to the middle of the player there is a small plastic hole stopper - this must be carefully prised out and a suitable Phillips screwdriver inserted to undo a screw that secures the top front edge of the lid - there's no need to fully remove it, just a few turns should be adequate.

The lid is removed by lifting the rear edge carefully, then sliding it towards the rear of the player as one continues to lift.

As mentioned above Paul Stephenson stated the player may not sound the same unless the screws are retorqued to the correct setting - he did kindly pass on the figure though, if you search for the thread.

Refitting is a reverse of removal.

WAARNING - the large screws which are 'Taptite' thread-forming screws have a tendency to pick upo aluminium from the lid.

Carefully clean the threads and the holes on the lid with a cotton bud before refitting the lid - you may find you're unable to secure the screws otherwise.

Andy.

Posted on: 29 January 2002 by herm
Hi Thomas,

you were helpful, absolutely. Thanks. I'm just going to wait till tomorrow morning to see what I'll do (i.e. DIY or let the dealer do it - whatever it is.

So you're over 300 posts, huh? One downside of this system is your history doesn't show in the numbers. So this was your post # 301.

Hurray.

Just write another post an you'll never know.

And you bet Naim oughta write a manual paragraph about puck issues.

I remember when I was browsing for the CD5 I read a web post by a woman (yes, they do exist!) who'd owned a Naim CDP for a while, but got rid of it because her klutzy hubby got into puck trouble all the time.

How about that! (It wasn't me.)

Herm

And thanks, gary, for that little piece of elucidation - I had thought of just letting Billy, er, slide. big grin

Posted on: 29 January 2002 by billyj
Garyi

I guess we do come from different part of the world, infact I am situated in the middle of the Atlantic at the moment. And the term creaming ones pants in my part of the world has a double meaning, but to clarify my position when I lost my puck , "It was most upsetting " I hope this is an easier discription to understand.
Cheer Garyi.

Posted on: 29 January 2002 by garyi
snigger. Sometimes clarification is required, I confused someone in america by saying it all went pear shaped, I am sure its the english not anyone else who is weird.
Posted on: 29 January 2002 by billyj
Herm,
Just tip it up, honest it works, go with the force herm!
stay calm.
Posted on: 29 January 2002 by herm
Hi Billy,

thanks for the boost. Tomorrow I'll let you know what evolved.

Actually, it's not all that bad, a silent night.

And, if I may ask, what do you mean, being situated in the middle of the Atlantic? Are you actually a dolphin? (Not that there's anything wrong with that.) razz

Herm

Posted on: 29 January 2002 by billyj
No herm I am not a dolphin nor a shark for that matter, I am on an oil rig, working to pay for my naim addiction.How do you pay for yours?
Where in the Netherlands do you live ,I worked in zeist 2001 for 5 manths, it was great.There is a great naim dealer in utrecht, just off the centre of the main shopping drag.
billyj
Posted on: 29 January 2002 by herm
Well, Billy,

it's a long story. Let's say I work on a word rig. I'm a writer, writing fiction and magazine stuff, which basically means I have no call to have a Naim addiction. And I've been able to keep the habit under control as yet.

Zeist. I know the place. You'll never have to worry about getting mugged there. Real quiet. My current abode is in Leiden; there's an excellent Naim dealer out there, whom I'm going call tomorrow morning to check who's gonna save my ass in this puck situation - him or me.

Oh, and Andy: thanks for your extensive reply. I'm going to print it, study it one more time at breakfast and see what I'm going to do.

darn I can see that little bastard sitting right there behind the drawer! I can touch it. But I can't get it out.

Night folks & thanks again.

Herm

Posted on: 29 January 2002 by MarkEJ
...your reply saved me a lot of typing!

Case screw torque for CD5 is 3nm, by the way.

Big tip: only place the puck on the "platter" when there's a disk in place.
All other times, leave it on top of the player!

Best;

Mark

(an imperfect
forum environment is
better than none)

Posted on: 29 January 2002 by Mike Sae
quote:
Big tip: only place the puck on the "platter" when there's a disk in place.
All other times, leave it on top of the player!


I never understood this tip. With the VAM1205 transports, the rubbers don't touch anything with no disc in place.
Unless there's a non-rubber reason not to have the thing on with no CD in place...

Posted on: 29 January 2002 by herm
a rubber reason

the reason why would be that the magnetic pull would cause - over a long time - the little rubber thingies to flatten out and lose their bounce.

One of the things I thought was going to be tough when moving into Naim territory is that I would have to remind myself every night to get the last disc out before going to bed, so as to save the puck's rubber feet. And then you find it gets to be a habit, not to let a disc stew in the player.

Herm