UNITI network setting

Posted by: JLD on 03 August 2010

Hi,
Well, this is probably not the good time to ask such technical question as the Naim team is probably under the coconuts...
But,

My main goal is to configure the Uniti's wireless connection with a static IP. (of course I already know all the needed parameters: Mask, gateway, DNS 1 and DNS 2)

1-To do this I've disable the DHCP service from the adsl box (also router)

2-After this I've set the "NO" option for the DHCP in the network settings in my Uniti.

But the Uniti always resets this last option to "YES" after proceeding to the restarting of the network.

To understand what happens, I've tried to disable the wireless network of my Uniti by selecting the "don't Use Wireless" option from the wireless item found in the network settings without any success.

Let me explain a little bit more:

I've shut down my adsl box and selected the option mentioned above.
The Uniti stop the network connection but immediately after the device try to reactivate it and I even can see a success message!

During the operation the Uniti wasn't connected by a standard wire (in the rear panel's network socket during the operation)

Finally I've reinitialized the machine to the factory settings (clear all settings + Mute button)and trying again the same process.

But even just after the reset of all settings the Uniti keeps my adsl box as wireless device.

In all cases I cannot get the correct needed status of the wireless network: "Not used".

Thanks in advance to any wifi Guru around here to help me to understand this.

Ps
I run the latest firmware
and of course I've set again the DHCP (and all) to have a my uniti working well.

Jean-Luc
Posted on: 03 August 2010 by Aleg
quote:
Originally posted by JLD:
Hi,
...
My main goal is to configure the Uniti's wireless connection with a static IP.
...
Jean-Luc


Without actually knowing an answer to the question you are asking, why would you want to have a static IP-address on your Uniti? Confused

DHCP is a very convenient thing Cool

-
aleg
Posted on: 03 August 2010 by 0rangutan
Jean-Luc, have you tried having your router assign a consistent IP address to the Uniti? Most routers allow you to map a specific address to a particular device by its MAC address (usually called something like reservations or mappings). This will allow you to leave the Uniti set to just use DHCP, but ensure that it will always get the same IP address every time it connects.

John
Posted on: 03 August 2010 by JLD
Thanks for your responses.

Aleg,

When I start the i-radio sometimes the Uniti have to reconnect the network. This always takes some seconds or more Smile
In my small office I've set all computers and devices (all connected by wires) in static IP. From the day I've made this my network is extremely stable and rapid.

That's why I would like to test this at home with the Uniti (as this is well documented in the manual)

So I've take a good cable with me this afternoon and I've tried to set the Uniti with a wire connection to the network with a static IP.
I've disable the DHPC service of my box and I've entered the correct parameters for IP, Mask, Gateway DNS1 and DNS2 following the same procedure described in the Uniti manual.
But my device refuse to store correctly this new configuration.

I doesn't understand why the Uniti always return to the previous configuration.

Is it possible to simply disable the wifi connection of the Uniti?

John,
I understand what you suggest. I think this is possible with my box as I saw something like that in the online configuration page.
This is a good suggestion I will try I soon as possible.

But I've the feeling there is something wrong in this area (especially because I can't correctly reset the network Uniti settings or simply disable all of them.

That's a strange behavior and I'm not sure this is attempted...

Thanks again
Jean-Luc

Ps
I haven't saw immediately this discussion was moved here. So I post twice (from office this morning and next at home...) I was thinking I've made a mistake, sorry to force moderatos to do additional work Winker

Thanks in advance for any informations.

Jean-Luc
Posted on: 03 August 2010 by JLD
Ok, I've intensively tested all the connection and configuration of my Uniti.
Here are my conclusions:

1-The Uniti store the parameters (especially the wifi name router and the pass phrase) in memory even if we try to reset it to the facory settings.

2-The Uniti refuse to switch in static IP. If I try to turn off the DHCP mode in the Uniti (with or without a DHCP active on the network) the Uniti program return systematically to the DHCP mode "on"

I think this not expected. Frown

This makes the connection impossible if a DHCP is not active on the network.

3-To assign a specific adress (always the same), the workaround given by John works well (but this depend of the router features for each users...)
That's the good thing! Smile

Now I can give to the Naim team all details about that behavior that seems to be a bug in the Uniti program. Cool

I'm curious if some NaimUniti afficionados over there can test this. The isn't any danger, but probably don't do this if you are not familiar with the networks settings...

Jean-Luc
Posted on: 03 August 2010 by garyi
Your router should not need changing in as much as it will have set a range for the DHCP say anything after 50, so you just need to set an ip lower than that.
Posted on: 03 August 2010 by JLD
Garyi,

Actually my router has a range between (start) 10 and 90 (end) to assign IP (this of course the end number of the IP).

I've chose 80 for the Uniti (so under 90) for all my test.

This doesn't affect the results.
May I missed something in what you suggest?
Please can you explain a little bit more?
Thanks you in advance.
Roll Eyes

Jean-Luc
Posted on: 03 August 2010 by Aleg
quote:
Originally posted by JLD:
Garyi,

Actually my router has a range between (start) 10 and 90 (end) to assign IP (this of course the end number of the IP).

I've chose 80 for the Uniti (so under 90) for all my test.

This doesn't affect the results.
May I missed something in what you suggest?
Please can you explain a little bit more?
Thanks you in advance.
Roll Eyes

Jean-Luc


Jean-Luc
You should choose an IP-address that lies outside of the range that your router might assign with DHCP.

So if your router assigns addresses between 10 and 90 for DHCP, then for static IP-addresses you should choose one below 10 or above 90. Otherwise you might end up with conflicts.

-
aleg
Posted on: 03 August 2010 by Redmires
Just tried disabling DHCP and assigned a static IP address without a problem. My Uniti is just two weeks old, and Firmware version is 2.1.1.10198 so may be a problem with earlier firmware.

Did you know you can telnet to the Uniti and set the IP address from there ? Might be worth a try but then again you might have the Naim Police round Winker
Posted on: 03 August 2010 by JLD
quote:
Originally posted by Redmires:
Just tried disabling DHCP and assigned a static IP address without a problem. My Uniti is just two weeks old, and Firmware version is 2.1.1.10198 so may be a problem with earlier firmware.

Did you know you can telnet to the Uniti and set the IP address from there ? Might be worth a try but then again you might have the Naim Police round Winker


Aleg, Redmires,
Thank for looking at this; I like this forum! Smile
I've tried to set 95 as static IP (so above 90) after disabled the DHPC one more time.
But my uniti return obsessively to the DHPC active option and if the DHP is turned of in the router the Uniti doesn't connect the network.
All works fine if I reactivate the DHPC... of course.
This make me crasy Eek

Redmires
I'm not familiar with "telnet" what is this, how does it work?
I suppose this is not the webpage of the device.
Confused

Jean-Luc

Oh! my exact firmware version is: 2.1.6.10189
(date:2009-12-03)
I don't understand exactly all of these numbers except for the first that seems to be the main release.
I bought my Uniti in the summer last year and Its firmware has been upgraded from the original version.
Posted on: 04 August 2010 by Redmires
Telnet is used to communicate with a network device. From a DOS prompt ...

C:\ telnet xxx.xxx.xxx.xxx (IP address of device)

The Uniti runs a unix type of operating system, the command "netcfg" shows you the network settings etc. You can also see the network settings via HTTP as well. Personally, I'm suprised that I could telnet into the Uniti as I suspect a lot of damage could be done, looking at the available commands. Having worked in IT for many years I know when to leave alone though, and that is what I'll be doing.

The HTTP access is interesting though. I wonder what could be developed there ?
Posted on: 05 August 2010 by adca
Dear Jean-Luc
I have had a similar problem when changing the connection mode from LAN to wireless (WPA2, hidden SSID). The following worked:
1 Turn off the Uniti
2 Remove the LAN cable
3 Set the router to broadcast SSID (the other settings of the router remained unchanged).
4 Turn on the Uniti
5 Disable DHCP.
6 Enter IP, Mask, Gateway and DNS1 (=Gateway) (IP outside of the range your router assigns with DHCP; DNS2 is normally not required)
7 Hide SSID

Since you already have a wireless connection I suggest that you first disable wireless, turn off your Uniti and follow the steps 3 to 7.

Hoping this works. adca

@Redmires: I am, too, surprised to see the telnet gift.
Posted on: 07 August 2010 by JLD
Dear Redmires,
As I'm not a professional in IT, I didn't aware the telet protocol.
Now I know how to activate it on my little home pc (under Vista... nobody is perfect!) But This is a very dangerous process for me so I will pass over it...

Dear adca

I understand exactly the procedure above (I suppose point 5 is to disable the DHPC client on the uniti, NOT the DHPC server)
I understand you goal is to access to an hidden wifi lan with static IP.

Following your path I've been able to connect my uniti on my wifi lan hidden (broadcast SSID disable) but in dhpc mode!

Here what I made:
1 connection with Lan cable (DHPC server on and SSID on) just to start from a similar point...
2 Turn off the uniti
3 Remove lan cable
4 Turn on uniti and verify the network settings: wifi ok connected
5 Disable DHPC client on uniti and enter IP(out of the DHPC range) Mask and DNS (1)
6 Without making anything more on the uniti menu, Hide the SSID from the wifi lan parameters.
7 launch the i-radio

Now my uniti plays on an hidden wifi lan. (This should be not working as I read in the manual)
But if I return to the network setting I can see the uniti is again with DHPC on and is IP (from the system status item) is again the IP forced by my setting at the router level from the Mac adress of the uniti and not the address entered at point 5 (out of DHPC range)

This confirm that the uniti stores in memory these parameters.
Let try an additional verification: what happens if I disable the wifi by setting the "don't use wireless" option?

The uniti's display indicate "clearing..." and next close the network and re-start it, finally I can read "Cleared, Press OK to finish". Before pressing Ok the i-radio start to play again... !

As you can see this is exactly what I suppose to be not expected:

1 the DHPC client remain even if I set manually OFF and enter all parameters
2 If I try to stop the wireless lan the Uniti restart it immediately
2 The "clearing" is not complete

Now what happens if I turn off the machine and restart it?

"Please wait input initializing..."
i-radio begin to play after some seconds...

My uniti i-radio tuner is really a wonderful device, it works in all situations even if I set it to stop the network! Smile

The only one case the machine fail is if I disable the DHPC server at my router level... The connection seems to work but the tuner is unable to initializing...

Hope this additional test and report help to understand what it happens exactly

JL



Note (1)
I prefer enter DNS1 DNS2 with correct IP from the provider
It could be better to do something like your suggestion:
DNS1 = provider IP
DNS2 = Gateway
That's what I've made in my office.
Posted on: 08 August 2010 by adca
Dear Jean-Luc
Our devices use the same firmware version. Mine works fine without DHCP, yours does not. Thus, the firmware should not be the problem. Maybe your dealer and/or your distributor could advise you on-site.
adca
Posted on: 08 August 2010 by jon h
this is probably telling you something you already know, but just in case...

tcp/ip settings are *per interface*, not *per device*

the uniti has (I assume) two tcp/ip interfaces: one for wired lan, one for wireless

there will be two sets of settings, one for each.

so if you set up something, and then unplug the cable, the settings will be for the new working interface not the unplugged one

(I havent seen the UI and I would *hope* it allows you to seperately set the TCp/ip settings for each interface in a clear easy way)
Posted on: 08 August 2010 by David Dever
quote:
Originally posted by jon honeyball:
this is probably telling you something you already know, but just in case...

tcp/ip settings are *per interface*, not *per device*

the uniti has (I assume) two tcp/ip interfaces: one for wired lan, one for wireless

there will be two sets of settings, one for each.

so if you set up something, and then unplug the cable, the settings will be for the new working interface not the unplugged one

(I havent seen the UI and I would *hope* it allows you to seperately set the TCp/ip settings for each interface in a clear easy way)

A quick test shows this not to be the case, i.e., a static IP set for the wireless network (easily done, BTW) will, upon connection of wired Ethernet to same network, assume the static IP previously (already) assigned to the wireless interface.

Also–in the case of the digital media player board used within the player–the MAC address is used for BOTH interfaces, i.e., the network silicon does not differentiate between connection type (wired or wireless).

Also worth pointing out–at no time are both connections active; the digital media player board must re-start the network connection to switch between connection type.
Posted on: 09 August 2010 by jon h
ok, so there is one network interface with two physical connection points, only one of which is active.

Wierd to do it that way, given that it reduces flexibility, but hey ho.
Posted on: 11 August 2010 by JLD
adac, Jon,
David,

Thanks a lot to continue to investigate this.
Well, about the tcp/ip interface I've understood and I've checked I don't missed any thing at the router level (in example different dhcp behavior for wired and wireless network. But all is right.

About the suggestion for my dealer... they are very helpful in analog technology... but they are completely lost about all we talk about. (IE I've given the cable and setup their own wired lan...)
So I don't think they can anything in this case.
I can ask the french distributor in Marseilles... But there are a more risk to send the device than founding myself a solution...

I'm curious if I try to change my Uniti from its actual place to my office with a more professional adsl box...
But this actually represent some efforts... and I will do that in two month for other reasons.

So, as soon as possible I will ask Naim HQ and Audio distribution (french distributor) about this.

In all case I would like to keep my uniti at less during my holidays !! Smile
Posted on: 11 August 2010 by Alamanka
Jean Luc,

I have DHCP set to NO on my NaimUniti because I am using static IP adress. Initially it was on YES, and I set it to NO and enter all the settings. Everything has always remained as I input it. No issue like what you describe.

The firmware version on my machine is different than your's (earlier version).

I think you should bring your unit and your adsl box to the dealer and show him the behavior, then try with another NaimUniti from your dealer and see if the same problem happens. Even if your dealer is clueless, at least he should help you in your investigation.

Despite what another member is saying, my bet is on an issue with the firmware version,

Question: did you change the UI language to Francais or a language different from English? Simply to eliminate any potential issue, I would suggest to switch back to English.
Posted on: 22 August 2010 by JLD
Alamanka,

Thanks for your input and suggestions.
I also suppose something wrong in the firmware version (or at less with the firmware installed on my Uniti)


quote:
Originally posted by Alamanka:
Jean Luc,

Question: did you change the UI language to Francais or a language different from English? Simply to eliminate any potential issue, I would suggest to switch back to English.


Yes, I've tried this. Winker
Posted on: 24 August 2010 by Phil Harris
Hi,

There should be absolutely no need to disable DHCP on your router - as has been said before you should ensure that any static IP addresses that you are setting on devices are *OUTSIDE* the DHCP range of your router and are not used by any other devices on your network (printers, PCs etc.).

If your router is set to 192.168.0.1 and its DHCP server is set to allocated addresses in the range of 192.168.0.2 to 192.168.0.90 then you should ensure that all your static addresses are in the range of 192.168.0.91 to 192.168.0.254 (.255 and .0 are "reserved" addresses and should not be used).

There should be no problems setting a static IP address on a Uniti whether on the wired or wireless interface - if it isn't letting you set a static address then are you sure you're not trying to set it to an address that is already in use elsewhere on your network?

Re-reading your original post though it looks like you're simply trying to connect your Uniti via the wired (rather than wireless) connection so I'm a bit unsure of exactly what the problem is - is it choosing which interface you want to use or is it setting an IP address? If it's the latter then do you *REALLY* need to set a static IP address as DHCP on the Uniti and Uniti Qute *DO* work properly and so you could just be causing yourself a whole raft of grief for no reason...

Cheers

Phil
Posted on: 24 August 2010 by Phil Harris
quote:
Originally posted by jon honeyball:
ok, so there is one network interface with two physical connection points, only one of which is active.

Wierd to do it that way, given that it reduces flexibility, but hey ho.


Not really weird Jon, you can only have one network interface active at any one time and for most people's use then it's more sensible to have a single IP address and then just the choice of whether you are using wired or wireless to connect rather than them changing interfaces and suddenly finding that they drop a connection because it's reverted to an alternative setting.

I can understand why having a set of IP addresses per connection might be useful if you are moving the unit between networks but in the case of the Uniti and Uniti Qute where they are unlikely to be doing anything other than being placed in a customers network and expected to work with the minimum of fuss and configuration it's a level of complexity that would just cause the end user more pain than its benefits warrant.

Cheers

Phil
Posted on: 24 August 2010 by jon h
I'm just Old Skool and believe that each interface should have their own settings Smile
Posted on: 24 August 2010 by David Dever
vTuner-licensed listener-specific internet radio profiles (including user-added stations) are tied to a single MAC address at time of registration.

Physically speaking, it is the MAC address of the wireless card which provides the MAC address for the system, IIRC–the chipset simply determines whether it can connect directly to the network, and, if so, using the supplied MAC address.

There are other (embedded-platform) consumer electronics devices that use this single MAC address schema, which allows them to tie into MAC-authenticated authorization platforms without headaches for the end-user.
Posted on: 24 August 2010 by Eloise
quote:
Originally posted by jon honeyball:
I'm just Old Skool and believe that each interface should have their own settings Smile

They should certainly have their own MAC address IMO so I hope they don't share that as David implied above.

Eloise
Posted on: 24 August 2010 by David Dever
IIRC there is some arcane FCC rule about wireless (client) devices having a mandatory unique hardware address (not required for standard Ethernet) that would explain this.

Anyways, no need to get hung up on this as embedded devices serve different requirements than commodity PCs, where unique MAC addresses are crucial.