Freezing iPod

I've had occasional freezes on my ipods, cured with a reset (either centre button and menu or centre button and play, press and hold both buttons for around 10 secs until the Apple logo appears).

In more serious cases a software restore should fix most problems.

Edit to add: have you worked through the steps in the iPod Issues section here: http://www.apple.com/uk/support/

Steve.

Steve,

Forum to the rescue again. Thanks, very helpful.

Regards

Nic

Steve,

After following the steps suggested on the Apple site, I eventually ended up resetting and rebooting everything back to the original factory settings, including reloading the entire library.

It worked fine for a few days, but needed the simultaneous select/menu reboot a couple of times. Now it has simply died on me, showing the sad iPod icon and refering me to the web site.

Looks serious, any other ideas?

Nic

I have a horrible feeling that your machine could well be rogered. to use the technical expression. I had this once on my ipod mini - a full software re-install fixed it, but my eldest had the same and ended up being replaced under warranty (sadly I don't think the latter applies in your case).

Give that a go, then next step trawl the forums on the Apple support site - tehre's a lot of useful experience out there.

Good luck!
Steve.

Nic

I fear your iPod is in need of a new hard drive. I would say you have done well to get two years out of the thing. My daughter has a 4th Gen click wheel iPod and is now on her 3rd hard drive. Personally I think the ythings are not fir for purpose. The 1.8" Toshiba hard drives are only warranted for 1 yr. In my experience the early ones are worse than the 5th Gen i.e post iPod Video

In addition it will cost you about £100 for a replacement drive from Toshiba. They had the audacity to tell me that the warranty on my first replacement drive had expired a year before I bought it!!! when it failed wiythin its warranty period

I would go for an iPod Nano at least it has no moving parts.

eddie

It's highly variable - my first gen iPod from autumn 2002 was still working fine when I sold it at Easter last year (admittedly I had to replace the battery but that was no big deal once third-party suppliers started selling them).

My mini - bought in the US when they were virtually impossible to buy here after launch - has only given the 'sad face' display once about 18 mths ago and that was fixed with the software reset as described earlier in the thread.

Maybe I've been lucky, maybe others have been unlucky.

Nick - hope you get some kind of satisfactory solution to this.

Steve.

I've been lucky so far too - 18 months from a 30GB ipod photo with no problems and constant use.
Hard drives available on ebay from parts dealers in Hong Kong will get you a replacement for around £50-60. I've used these types of traders for Gameboy parts before and they come through as trustworthy. I'd not hesitate personally.

Gentlemen,

Thanks. I've been trawling the repair options tonight. Ukipod repairs in Brighton quote £130 for a replacement hard drive, but a brand new iphoto video 30gb cost £189 from John Lewis!

Repairs in the US cost around $170 plus $20 postage which may be worth it given the current exchange rate, but the DIY option however seems the cheapest, and I've got little to lose as this thing is clearly cream crackered.

Regards

Nic

Nic

I just last week fitted a new drive in my daughter's iPod. I chose to buy a brand new Toishiba 60Gb drive from an authorised Toshiba drive seller in the UK hoping that I will benefit from at least a 12 month Toshiba warranty. Cost £95+VAT

Last time back in January I sourced a drive from the US and paid about $155 for a 40Gb drive. The supplier only offered 90days warranty and when I contacted Toshiba America for an RMA No they were totally dissinterested that their drive has failed at 10 months use. Next time I'm in the States I'll probably send it to the MD of Toshiba America and see what they come up with.

So be careful of the US and Hong Kong route. Many of these drives are pulls from defunct iPods and may have very little remaining life.
Even so called new ones may well have little or no warranty as according to Toshiba their warranty period starts on the manufacturing date and not on the sale date, and you will have no UK fitness for purpose law to call on.

A new iPod 30gb Video is £167 tax free at Dixons in Heathrow. Apple will give you a 2yr warranty for an extra £40 odd quid. Dixons offer a 5yr warranty for not much more money. I'm beginning to think it's worth it.

eddie

Eddie,

Thanks for balancing the argument, more food for thought. May end up going down the new route after all, simply for peace of mind and warranty cover.

Regards

Nic.

I keep spotting this thread and thinking that it's about some Peter Beltism to do with popping your mp3 into the deep freeze!

Duncan

Duncan,

If that will breath life into my iPod I will try it! Ipodsicle anyone?

Regards

Nic

quote:

Originally posted by Duncan Fullerton:
I keep spotting this thread and thinking that it's about some Peter Beltism to do with popping your mp3 into the deep freeze!

Me too - although it reminds me more of Jimmy Hughes and the CDs in the freezer

If I ever get an iPod, I'll get a Nano - the idea of a 1.8 inch HDD scares the poo out of me. Desktop drives are unreliable enough

quote:

Originally posted by domfjbrown:

quote:

Originally posted by Duncan Fullerton:
I keep spotting this thread and thinking that it's about some Peter Beltism to do with popping your mp3 into the deep freeze!

Me too - although it reminds me more of Jimmy Hughes and the CDs in the freezer

If I ever get an iPod, I'll get a Nano - the idea of a 1.8 inch HDD scares the poo out of me. Desktop drives are unreliable enough

What makes you think that flash memory is reliable?

The latest development is that as I thought I had nothing to lose, I decided to prise the back off my iPod to have a look inside. There are a couple of instructional videos on You Tube for those who would like to try this.

Much to my surprise, and I'm not really sure why, it has started working again. How long it will stay working is another matter, but it is a huge improvement on it just sitting there with a sad face displayed on the screen.

There are now a couple of scratches on my previously pristine case, and a little kink in the metal back where I prised it off, but at least it is now working.

Regards

Nic

Nic it does sound like you need to check on apple for the latest software update for the ipod. Download it. Go for the full reset option to install the update.

Sounds more like a simply software issue, bits out of place and all that as oppose to anything fundamental.

Apple are approaching 80million iPods sold to date, I don;t think it unfair to expect a few to be duff. I hae been one of the lucky ones with 4 iPods going through my hands no issues. I replaced the battery in the then top 'o' the range 40 giger. Oh the days.

Apparently Apple have a patent put down for the iPhone, based on the looks of the iPod with two batteries one for mp3 and one for phone.

Supposed to be network free, we will see.

Garyi,

I had already gone through the whole process, the software was up to date, I had performed the full reboot and reload, prior to it actually going belly up with the sad smiley logo.

Honestly it was just dead, which is why I opened it up, as there was nothing to lose. I've had trouble free music from it for the last 2-3 years, as I would expect. The player has been well cared for, never dropped or abused and kept in a hard case. I'm just delighted it is working again, as it saves the expense of replacing or repairing it for the time being.

I am a big Apple fan, having converted to a G5 Powermac three years ago, because I was sick to death of pc's, so do not think that I am bashing Apple, far from it.

I've seen some of the concept designs for the new iPhone posted by fans. Got to say, it is bound to be another must have gadget.

Regards

Nic

quote:

Originally posted by Deane F:
What makes you think that flash memory is reliable?

No moving parts; I can GUARANTEE that, even though I take care of my stuff, sod's law says I'll drop an HDD-based device and kill it!

Besides, I've never had a memory card failure. Having said that, I've never (touch wood!) had an HDD failure either