Naim Shop Suggestion

Posted by: Steve G on 12 December 2001

Would there be any chance of adding cables to the items sold through the Naim E-store? I orded 2 of the Naim sampler CDs online yesterday and they arrived in the post this morning - very impressive by however is doing the fulfilment for Naim.

To contrast that I visited my local Naim dealer at the end of last week looking for a 4-pin SNAIC. As they never stock cables for sale they had to order me one and I'm still awaiting it's arrival. It'd be a lot easier if cables were online orderable directly from Naim.

Regards
Steve

Posted on: 12 December 2001 by Stephen Bennett
You mean Naim don't install the CDs from the shop? What is the world coming to?

Stephen

Posted on: 12 December 2001 by Paul Stephenson
We try to ship same day, if your dealer would like a cable the same day (urgent) that is also possible. It may well be he has consolidated an order which will be shipped soon.
Posted on: 12 December 2001 by Derek Wright
It would be useful if the CD Player pucks were made available as a mail order item - it would be a legitimate entry in the Life Style section - ie no CD player - no life let alone any style for me and any one else within a 100 yards.

Would be especially useful if the Puck fails, gets eaten by the dog etc on a Saturday evening and the dealer not opening until Tuesday etc - the Puck can be ordered online and with a bit of luck you could have the new Puck from Naim (or the fulfillment house) by the Tuesday or Wednesday (and possibly the original one back as well if the dog was involved)
A lot if us travel quite a way to the dealer and would want the dealer to post on the item - so further delaying the return to normal life.

Expanding the list further - I would suggest any of the low level accessories eg plugs, NAC A5 cable, Fraim bits and pieces eg Ball bearings, washers, nuts etc (not the shelves or spacers) could be useful candidates for the e-Naim store
From a transaction point of view, it may be cheaper for Naim for the transaction to be handled entirely online than having to handle a phone in order for a relatively trivial component from a dealer and the subsequent billing of the dealer etc.

Just my thoughts

Derek

Posted on: 12 December 2001 by Naheed
I've just ordered a PUCK 1 and new SNAIC via a dealer.

It only took 2 days, but mail order would be nice.
The reason i say this, is because i had to actually call Naim to clarify what i needy, as the dealer was unclear (?)...


naheed