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Supernait + Airport Express = 1/2 second dropout at 5 seconds into audio stream

Posted by: MattP on 14 November 2008

Hello,
I've got a problem with streaming audio via an airport express (via itunes) to a supernait via an optical cable.
Consistently, at the 5-6 second mark into a stream (song) the audio drops for about a half second then recovers. The rest of the stream plays without interruption until a new stream is created for the next song then it repeats at the same point.
My suspicion at this point is that it is something that the supernait is doing, due to:

1. Occurs when either of my two Airport Express devices when plugged into the supernait via an optical cable (removing AE issue).

2. Occurs when AE is cabled directly to the mac with wireless turned off (removing wireless issues).

3. Occurs on multiple source Macs, both desktop and laptop (removing some issue with the individual source computer.)

4. Streaming via AE to a Yamaha AV amp via same optical config does not have any dropouts. (again, attempting to remove AE issue)

5. When playing to both internal computer, and SN via AE, the internal speaker continues to play the stream whilst the SN/AE drops out and recovers at the same 5-6 second mark.

6. There are no dropouts when directly connecting the mac to the SN via an optical cable – in fact this is how I’ve had it configured for the past year. Its just now I’ve moved the SN further from the computer than the optical cable can reach.

Any ideas? Has anyone else experienced this issue?

Matt
Posted on: 28 November 2008 by Mickyblueyes
quote:
Search itunes 8 dropouts


This will reveal my question My Mac forum thread on the Mac forum, which as yet hasn't born any fruit sadly
Posted on: 28 November 2008 by Former member
OK, finally tested my windows XP/Airport Express/G wireless network/2 nameless DACs/itunes 8 setup.

My network connection utility requires WZC. After one minute, there was a dropout, and this continued evey minute. Changing the DAC made no difference. This is inline with the behaviour described in some of the mac forums, so I stopped the WZC service. Instant magic - would have replied earlier, but got involved with music I haven't been able to hear for a couple of weeks.

As mentioned in an earlier post, this isn't a wonderful fix, but you can find instructions on how to automate it in one of the Apple forums.

The bad news is that, while this fix worked for me, I strongly suspect that it might not work for those running Vista, nor for some running XP. On the other hand, if the dropout you are experiencing is every minute or so, then it may work.

Still doesn't alter the fact that this should be an Apple fix, though.
Posted on: 28 November 2008 by Former member
r-tee,

Quick question I meant to ask earlier: what level of raid are you using?
Posted on: 28 November 2008 by Mickyblueyes
oops
Posted on: 28 November 2008 by Mickyblueyes
Without wanting to sound thick

How do you;

quote:
so I stopped the WZC service. Instant magic
[/QUOTE]
Posted on: 28 November 2008 by Former member
On XP it's:

Start>Control Panel>Administrative Tools>Services

Find the Wireless Zero Configuration service, highlight, right click and choose stop.
Posted on: 28 November 2008 by Mickyblueyes
quote:
Originally posted by avole:
On XP it's:

Start>Control Panel>Administrative Tools>Services

Find the Wireless Zero Configuration service, highlight, right click and choose stop.


Oh b@gger thought it was a Mac Fix sorry Frown
Posted on: 30 November 2008 by spacey
quote:
Originally posted by avole:
r-tee,

Quick question I meant to ask earlier: what level of raid are you using?


hello avole, im using raid1. the dropout i get is only one per album and thats about 5 seconds into it. its hardly a dropout either. its more of a split second mute.
Posted on: 01 December 2008 by spacey
just done one other combo. music on NAS played wirelessly from laptop via itunes 8.02.2 but this time no AE. plugged the 3.5mm mini optical jack straigh into the laptops digital out. no dropouts so its 100% an AE issue.
Posted on: 01 December 2008 by Mickyblueyes
quote:
Originally posted by r-tee:
just done one other combo. music on NAS played wirelessly from laptop via itunes 8.02.2 but this time no AE. plugged the 3.5mm mini optical jack straigh into the laptops digital out. no dropouts so its 100% an AE issue.


Or more likely AirTunes software in iTunes v8
Posted on: 01 December 2008 by spacey
yerp. its airtunes/AE both use bonjour so it maybe worth while keeping an iopen for updates Smile
Posted on: 01 December 2008 by Mickyblueyes
I will keep both i'sOpen Big Grin