Uniti Iphone/Itouch app

Hope I don't get shot down in flames !
I once had a CDX then the CDX 2 came along then the CDX 2X2 with the dig out came out. At least you can upgrade to the latest spec (at a cost) you could be looking at a NaimUniti mark 2 already if Naim were like apple.

quote:

Originally posted by drfthomas:
It really is ridiculous. I am one of the first uniti customers in germany ever. For the last update (2.0...) I waited 3 month since it was announced here. Now there's the app I waited for so long but I can't use it. Communication is really disastrous. Seems new customers are more important than regular customers. Thinking about a change... Anybody interested in an uniti, or perhaps 202/200 or nait 5i/CD 5i)? At least I keep my 72/140/Hicap which fanstatically work with my Squeezebox with ipeng app (costs for both less than 300€)
greets drfthomas

Do you think Classe or Bryston or Krell or Linn communicate with end-users any better?

It's actually down to your dealer to communicate with you not Naim themselves anyway. Give Naim a few days (the app was only posted today): see if they post details on website. Though I do agree that a post on the forum wouldn't have gone a miss - especially as it's a Naim sponsored/controlled forum.

As for the cost of the "upgrade" ... IIRC the iPod Touch / iPhone app wasn't something that was advertised when you bought your NaimUniti; so additional functionality usually costs money.

Eloise

quote:

Originally posted by connon price:
Jean Luc,
The app they are talking about here is the nStream app. Controls all functions of the Uniti and Uniti Qute. It is coming, though seemingly on top of a glacier. It will be here very soon and will be just what you want.

Thanks,
But my real question is:
Is there an application (like nstream) that run on a PC or a MAC ??
Except if I missed something here actually nstream only run on an Ipodtouch or Iphone.

The new firmware seems to not be available for dealers in France (from the naim download site for dealers...)

Please Naim people can you confirm that and when can we have this new firmware?

The previous update (V1 to V2) was free.
Please can we have a decent information about (eventually) prices...
Frankly an official announcement should be more on the High end naim style

Thanks in advance

quote:

Originally posted by JLD:

quote:

Originally posted by Andy McGhee:
@drfthomas, why would we need an definately need an upgrade? Uniti is already a upnp renderer and I would have assumed the app would use that interface.

quote:

Originally posted by David Dever:
n-Stream app for Uniti is not just a UPnP control point (for which no software update would be required)–it actually functions as a full-on IP-based controller ....

Andy, David,
I've read your words as if the Uniti works perfectly as UPnP renderer and as if any UPnP control point was able to control it.
Have you tried this and with which software?
As I've reported this here https://forums.naimaudio.com/ev...2903417/m/9842922437 I've tried several software without any correct results...
Please give me some details.

Jean-Luc

Sorry to be so insistent...
but guys, what you've said let me think that all is right for you to control the uniti FROM a control point localized on computer.
That's not my case.

Have you any experience on this?
Can you give me an advice (testimony) about this?

Thanks you in advance
(eventually you can post this here.

https://forums.naimaudio.com/ev...2903417/m/9842922437

The firmware update will be available ''at some point in September'' as Paul said.

quote:

Originally posted by Manu:
The firmware update will be available ''at some point in September'' as Paul said.

for free freely...

quote:

uniti units can be upgraded by a rs232 and ethernet connection free (for the app control to work )if you can do it yourself, if not the retailer will make a charge for the work, the s/ware update is free

quote:

Sorry to be so insistent...

And sorry to be so dense on my (our) end.

Not sure if it is the language barrier or what. But I am just having a tough time understanding exactly what you are doing, exactly how, and exactly what is going wrong.

Can your dealer not offer any assistance?

Sorry I cannot be of more help to you.
-Patrick

quote:

Originally posted by Develyn:
Can anyone from Naim or a Naim dealer explain the update process and it's cost?

US retailers / integrators will have this information next week, along with HDX upgrade information.

As for anyone worked up over Apple-authenticated digital iPod connection–the Wadia iPod docks are pretty inexpensive, if the digital device you are using does not already have this connectivity built-in in the digital domain (early NaimUniti, SUPERNAIT, etc.).

There are two NaimUniti hardware versions, the second of which has two firmware versions (iPod digital disabled / enabled). All three will be able to be controlled from the n-Stream app with the proper software / firmware. Analogue + control via n-Link will continue to be supported on all three versions (useful for mid-period iPod devices lacking digital streaming).

As one might guess, there is only one UnitiQute version (digital iPod enabled)–but there is no n-Link socket, such that some mid-period iPod devices will not be supported (no digital streaming).

Good work, Naim People! I've downloaded the app and have it trained on the location the Qute will occupy very shortly. Excited for what is currently a $37 icon fly into action.

Naim don't comment on the pricing gripes. They shouldn't, IMO. They developed it, they know what went into it and what they want to get out of it to cover costs and maybe make some profit. I have no idea of their numbers on it. But I know in the scheme of things, it's not much cash for something used constantly and depended on to work very well. I'm not sure why people think software and intellectual property should be so cheap as to be essentially free. Or just free. I'm sure they could put the cost of it into the devices that are controlled by it, but that isn't fair to all those happy to just get on with the supplied remote and what of all the previously purchases Unitis? Plus, what are all the android users going to say?

Make a thing of value and sell it to those who wish to use it. Seems fair.

quote:

Originally posted by connon price:
Good work, Naim People! I've downloaded the app and have it trained on the location the Qute will occupy very shortly. Excited for what is currently a $37 icon fly into action.

Naim don't comment on the pricing gripes. They shouldn't, IMO. They developed it, they know what went into it and what they want to get out of it to cover costs and maybe make some profit. I have no idea of their numbers on it. But I know in the scheme of things, it's not much cash for something used constantly and depended on to work very well. I'm not sure why people think software and intellectual property should be so cheap as to be essentially free. Or just free. I'm sure they could put the cost of it into the devices that are controlled by it, but that isn't fair to all those happy to just get on with the supplied remote and what of all the previously purchases Unitis? Plus, what are all the android users going to say?

Make a thing of value and sell it to those who wish to use it. Seems fair.

As (I think) I commented before, Naim are free (ha ha) to charge whatever they want for the Naim app...

However people will look at the price charged by Naim for the App for their Uniti system (if you follow Naim's multi-room system thats 2 apps at £25ish each) and compare them to Sonos and Sooloos, both of which have created apps for both iPod Touch and iPad and both of which are free. I think no one thinks the app should be "Free" but its cost should be born by the purchase of the NaimUniti / UnitiQute / UnitiServe / HDX. You mention the "previously purchaed Unitis, but as I understand it all need a firmware update so you ARE already charging to add the functionality.

But yes then that will cause complaints from the Android / Windows Phone / Nokia / Blackberry users - though other comanies are looking to the point where they supply an iPod Touch and a £25 iTunes voucher for the app download. That then IS the remote control.

Just my 2p
Eloise

quote:

Originally posted by JLD:

quote:

Originally posted by connon price:
Jean Luc,
The app they are talking about here is the nStream app. Controls all functions of the Uniti and Uniti Qute. It is coming, though seemingly on top of a glacier. It will be here very soon and will be just what you want.

Thanks,
But my real question is:
Is there an application (like nstream) that run on a PC or a MAC ??

Can you not point a Flash enabled browser at the UnitiQute to control it from a PC / Mac?

Eloise

No–however, if recent rumblings among the Apple developer community are to be believed, the iOS ecosystem may make its way into Mac OS X as a separate API (say, between desktop applications and dock widgets)–this would permit easy control of Uniti and/or server families of products directly from the OS X desktop, in theory.

quote:

Originally posted by David Dever:
No–however, if recent rumblings among the Apple developer community are to be believed, the iOS ecosystem may make its way into Mac OS X as a separate API (say, between desktop applications and dock widgets)–this would permit easy control of Uniti and/or server families of products directly from the OS X desktop, in theory.

Well there's rumours of Mac OS X being renames iOS Desktop (or similar) ... but no-one knows quite what this means. It's more likely to be just a rename of Mac OS X 10.7 in the same way as you have Windows and Windows for Mobile. I feel that any iOS type functionality (i.e. multi-touch interface) will be built on top of the exisiting Mac OS X framework. Remember that iOS is based on Mac OS X anyway... Now whether that would let a desktop iOS machine run a mobile iOS app who knows!

I would imagine we are few years away from a iphone iOS on desktop machines.

Snowlepoard is 10.6 the current iphones are based basically on 10.4.

It would be great to have iphone apps on the desktop. In 2010 there does not appear to be any software which will allow me to search/control another computers itunes in any meanigful way and I find that most purturbing.

Isn't the "new Apple TV / iTV" reportedly going to be running iOS4?

quote:

Originally posted by nap-ster:
Isn't the "new Apple TV / iTV" reportedly going to be running iOS4?

Yes it is ... but the Apple TV / iTV isn't a desktop!

Eloise

quote:

Originally posted by Eloise:

quote:

Originally posted by connon price:
Good work, Naim People! I've downloaded the app and have it trained on the location the Qute will occupy very shortly. Excited for what is currently a $37 icon fly into action.

Naim don't comment on the pricing gripes. They shouldn't, IMO. They developed it, they know what went into it and what they want to get out of it to cover costs and maybe make some profit. I have no idea of their numbers on it. But I know in the scheme of things, it's not much cash for something used constantly and depended on to work very well. I'm not sure why people think software and intellectual property should be so cheap as to be essentially free. Or just free. I'm sure they could put the cost of it into the devices that are controlled by it, but that isn't fair to all those happy to just get on with the supplied remote and what of all the previously purchases Unitis? Plus, what are all the android users going to say?

Make a thing of value and sell it to those who wish to use it. Seems fair.

As (I think) I commented before, Naim are free (ha ha) to charge whatever they want for the Naim app...

However people will look at the price charged by Naim for the App for their Uniti system (if you follow Naim's multi-room system thats 2 apps at £25ish each) and compare them to Sonos and Sooloos, both of which have created apps for both iPod Touch and iPad and both of which are free. I think no one thinks the app should be "Free" but its cost should be born by the purchase of the NaimUniti / UnitiQute / UnitiServe / HDX. You mention the "previously purchaed Unitis, but as I understand it all need a firmware update so you ARE already charging to add the functionality.

But yes then that will cause complaints from the Android / Windows Phone / Nokia / Blackberry users - though other comanies are looking to the point where they supply an iPod Touch and a £25 iTunes voucher for the app download. That then IS the remote control.

Just my 2p
Eloise

at the price range of £1000s apps should be free

quote:

Now whether that would let a desktop iOS machine run a mobile iOS app who knows!

That's the point!

quote:

Originally posted by Eloise:

quote:

Originally posted by nap-ster:
Isn't the "new Apple TV / iTV" reportedly going to be running iOS4?

Yes it is ... but the Apple TV / iTV isn't a desktop!

Eloise

Yes of course. But chances are that you will have it hooked up to a TV so you could run apps in your front room and not on a handheld. So it would be half way there!

The sticky at the top of the distributed audio section makes the whole hardware / firmware / software issue a bit clearer. Sent an email in to see if I own one of the 500 Uniti that will require a FOC board change.

If I don't need to do the FOC board change I will be doing the upgrade myself - where does one download the software to do the upgrade?

If the cost is born by the purchase of the product/s for which the app is relevant, then everybody who buys a unit(i?) is subsidizing that app whether they use it or not. Maybe not an issue to you, but I had a guy come in and say that they were trying to move away from apple products. Why would he want to help pay for something he expressly wanted to avoid?
It will be interesting to see the percentage of users who do use the app for control.
Eloise, I think that one would only need the n-Stream app to control both uniti/qute and naim server. Only need n-Serve app for local control of naim server digital or analog out.

Rich, if it were the only way to control the units then it would make sense to provide *free*. But it isn't. The fact that the products are thousands of dollars is irrelevant. They are just separating out the cost of a non essential part of the system. They could bundle it intomthe price but then the Qute would cost $2036 instead of $1999 USD. Plus, then someone with one touch who buys five uniti products for their home then pays 5 times rather than once for the *free* app.
I own a business and I haven't seen anything free yet. I think our culture would be different and somehow more transparent if the word didn't exist.

quote:

Originally posted by pcstockton:

quote:

Sorry to be so insistent...

And sorry to be so dense on my (our) end.

Not sure if it is the language barrier or what. But I am just having a tough time understanding exactly what you are doing, exactly how, and exactly what is going wrong.

Can your dealer not offer any assistance?

Sorry I cannot be of more help to you.
-Patrick

Thank you very much Patrick and sorry if my english language is not always perfect...
Fortunately, Bubblegum is a french guy...
(Others, Sorry for this private message...

Finally what I want is no so complicated: control and managing a Uniti from a PC.
Speaking about the UPnP it seems to be something wrong with the uniti (bug in firmware v2)
Thank to Bubblegum I hope we can have soon a good foobar compatible UPnP server/controller in the open source word
a suivre...

But I'm very (very!) surprised to be alone on this topic as uniti owner!


JL

quote:

Originally posted by connon price:
If the cost is born by the purchase of the product/s for which the app is relevant, then everybody who buys a unit(i?) is subsidizing that app whether they use it or not. Maybe not an issue to you, but I had a guy come in and say that they were trying to move away from apple products. Why would he want to help pay for something he expressly wanted to avoid?
It will be interesting to see the percentage of users who do use the app for control.
Eloise, I think that one would only need the n-Stream app to control both uniti/qute and naim server. Only need n-Serve app for local control of naim server digital or analog out.

Rich, if it were the only way to control the units then it would make sense to provide *free*. But it isn't. The fact that the products are thousands of dollars is irrelevant. They are just separating out the cost of a non essential part of the system. They could bundle it intomthe price but then the Qute would cost $2036 instead of $1999 USD. Plus, then someone with one touch who buys five uniti products for their home then pays 5 times rather than once for the *free* app.
I own a business and I haven't seen anything free yet. I think our culture would be different and somehow more transparent if the word didn't exist.

As I said, it's up to Naim to charge what they feel is appropriate. Other companies choose yo supply such applications for *no additional charge* (let's not call them free), absorbing the development costs - which are significantly less than building their own touch screen remote it we're honest about it. If Naim were to supply a iPod Touch it would be no more expensive than some companies method of supplying Philips Pronto remotes that has occured in the past. (I'm surprised Apple aren't considering an OEM product for such markets the way control apps are taking off)

While the application isn't required for controlling NaimUniti / UnitiQute I suspect they will be used/demo'd extensively with it and the app will significantly add to the user experience.

My comment about needing both n-Serve and n-Stream apps was for Naim's "advertised" system using local output of UnitiStream for main system plus NaimUniti / UnitiQute in other "zones".

Eloise

Actually I'm not annoyed about the 30€ at all. I don't think many people buy hardware for 2700€ and discuss about software for just 30€ after 2 years of use. In fact everybody knows software that is much more expensive.
If I simply could have downloaded the app to use it I would be lucky just to pay 30€.
What annoys me is that I can't use the app by now.
I updated my uniti 6 weeks ago to have the 24 bit upgrade. Until then I had to call my dealer several times as he didn't even know about it. My local dealer (next one is 250 km away) couldn't do the update himself so my uniti was send by mail to the german hq. I received it back after one week.
Now, six weeks later, I have to go through the same procedure again? Must I now fear to have my 2700€ worth kit send by mail every six weeks? When I call my dealer on monday I bet he doesn't even know about the update...
With a bit of bad luck I am within the 500 which need hardware changes...
I just want to control the uniti from my sofa! Which because of the build in display by now is impossible exept for someone with eagle eyes.
If one forces its customers in such a complicated update process (have your kit send by mail by your dealer) I would have appreciated it if one could announce this earlier. Naim must have known for long that software 3.0 is needed for the app. How long are we talking in this forum about the app?
More than six weeks... If I had known I would have saved myself the trouble of the last update process. What's the problem with an announcement like this: App available in late august, update needed. Instead we're told since may it can only be weeks until the update is available and no word about the necessity of an update.
Greets drfthomas

With all due respect, Naim could have opted NOT to offer any upgrades to match the specification of the UnitiQute, which is effectively a completely new generation of software and hardware (new digital media player board).

The RS-232 segment of the update is necessary as, if you recall, the analogue sections of the Uniti family must continue to function when the digital media board (and other digital sections) sleeps, to improve sound quality on the analogue inputs. This cannot be accomplished simply via a networked update.

This is a pretty big deal, and if you feel your retailer hasn't been proactive enough, it's largely because all of the permutations of software and hardware were still being worked out. Patience prevents false footing on these things.