Has “fragile” now got a sub-text
Posted by: Officer DBL on 30 November 2009
…of “kick the stuffing out of this just to confirm”?
I am curious you see. I ordered a Laphroaig Triple wood for my birthday. It arrived on the day, but when opened the bottle was found to be smashed and the whisky had leaked everywhere.
I spoke to the distillery who were surprised. The TW is a litre bottle and special care had been taken to wrap the bottle, then the tube for transport. This was to make up for the fact they were not using their normal polystyrene packaging.
A replacement bottle arrived today, this time wrapped in a day-glow yellow outer covering. This covering had been supplied by the post office....because the bottle had been broken.
I rang the distillery again and they couldn’t believe the second bottle had been wrecked. They explained that they had packed the bottle the same as before, but then had added extra packing and another outer box.
Well that whisky soaked offering is on its way back to the distillery so that they can look into what has gone wrong during transport and make a claim against the post office.
All can say is that considerable force or weight has been used to either smash or crush the boxes - certainly more than would be expected when the boxes are very clearly marked "fragile".
A third bottle is now on its way. What are the odds of this one arriving intact?
Posted on: 30 November 2009 by Staedtler
I reckon about 48%.....

Sorry, couldn't resist.
Sorry to hear it's not arrived safely (twice), Laphroaig is one of my favourites and would love a bottle of the triple wood!
Posted on: 30 November 2009 by shoot6x7
Do you think it's a scam ?
The postal worker picks it up from the distillery, takes it home, takes the good stuff out. Replaces it with Bell's, then repacks it.
Then makes sure he kicks it around until it's broken ....
Posted on: 30 November 2009 by Bruce Woodhouse
Perhaps you could have used a local wine/whisky specialist shop. They exist in my town anyway!
Bruce
Posted on: 30 November 2009 by full ahead
Some years ago,when i was between jobs, the agency asked if i would do a few days loading parcels on to post office vans.It sounded easy and it was,although you had to work fairly fast."Fragile" written on a parcel meant absolutely nothing to us.Sorry about the Laphroaig.
Posted on: 30 November 2009 by mudwolf
ah a case of postal worker rage?
Like Full Ahead, I've had some jobs doing the rough heavy work it usually wasn't my inability but the supervisor wanting faster work and griping behind me that made things go Kabloom. Dock workers don't care about such things as fragile.
Posted on: 30 November 2009 by Gary S.
As full ahead says, fragile means nothing to these guys. A while back, my dealer sent me a nac282 which was damaged in transit. When I mentioned this to a work colleague, he told me how he had done some temporary work in a parcel distribution warehouse and he said the things he had seen would make your hair stand on end. It didn't matter what was written on the packaging, 'fragile', 'this way up' etc, some of the guys would just load the vans/lorries by throwing the packages as far and as hard as they could. He said he had see packages rammed by forklifts and generally flattened. It wasn't very reasuring to hear.
Gary
Posted on: 30 November 2009 by MilesSmiles
I feel that adding 'fragile' or 'this way up' to any shipment just prompts these guys to give it a 'special' treatment.

Posted on: 30 November 2009 by gone
and there was me, thinking this was a thread about what happens when I play my favourite Yes LP backwards - maybe I would hear some new lyrics.....
Doh

Posted on: 30 November 2009 by fatcat
This tune sprang into my head and I haven't heard it in over 30 years.
Not FrgilePosted on: 01 December 2009 by Mike Dudley
quote:
Originally posted by full ahead:
Some years ago,when i was between jobs, the agency asked if i would do a few days loading parcels on to post office vans.It sounded easy and it was,although you had to work fairly fast."Fragile" written on a parcel meant absolutely nothing to us.Sorry about the Laphroaig.
Cnuts, frankly...

Posted on: 01 December 2009 by Tarquin Maynard - Portly
I thought this was a "yes" thread.
Posted on: 01 December 2009 by BigH47
quote:
Originally posted by fatcat:
This tune sprang into my head and I haven't heard it in over 30 years.
Not Frgile
I thought they only made "one song! I guess "I Ain't (HEARD) Nothin' Yet"?
Posted on: 01 December 2009 by deadlifter
I myself like some of the other gents have done work for these kind of company`s over the years, for example the one with the brown vans/lorry`s and speed is of the essence when loading vehicles with a guy at the end with a stopwatch checking on you all the time and the customers products do get thrown from one end of the vehicle to the other. insurance is the only way to get piece of mind and some sleep.
Posted on: 01 December 2009 by deadlifter
Laphoaig triple wood, please post later with tasting notes and cost,

GULP

Posted on: 01 December 2009 by Officer DBL
I can assure you that the nose of this whisky is well worth savouring, albeit a tad influenced by being strained through bubble wrap and cardboard

Tasting notes will appear when I eventually get a bottle to try....
Posted on: 01 December 2009 by deadlifter
Jolly good.
just on a bottle of The Macallan 10year old fine oak

Posted on: 01 December 2009 by deadlifter
forgot to say very nice, had a few.goodnight

Posted on: 02 December 2009 by FlipTop
There is an old postroom joke that goes :-
"Hey, careful with that fragile stamp, it's the only one we've got'!! "
Posted on: 03 December 2009 by winkyincanada
quote:
Originally posted by deadlifter:
I myself like some of the other gents have done work for these kind of company`s over the years, for example the one with the brown vans/lorry`s and speed is of the essence when loading vehicles with a guy at the end with a stopwatch checking on you all the time and the customers products do get thrown from one end of the vehicle to the other. insurance is the only way to get piece of mind and some sleep.
No, insurance doesn't work if a reduction in damage is the best outcome. The customers still pay for the damage, but through premiums, rather than by replacing the goods. There is still no incetive for the parcel companies to be any more careful. No, what would work is that there is some enforceable "duty of care" that applies when you contract another party to be temporary custodian of your stuff. If they break it, they should pay for it.
A similar example that always annoys relates to where I park my bike when at work. The building has a bike locker, which is great, but the terms are that bikes are placed at "owners' sole risk". This makes no sense to me. Apart from locking my bike (which I do) what else can I do to reduce the risk of theft or damage? Pretty much nothing. The building owners however, could do something - they could put in better security, they could re-design the locker to be less damaging to bikes, they could improve lighting etc etc. Becasue THEY control the risk, THEY should bear the risk.
Same with parcel companies. Provided YOU pack the item correctly, the risk should be borne by those who have custody. If they choose to insure it, that's their choice, but if they break it they should pay. That way, they have financial incentive to look after your stuff. Without this there is little reason why they should.