Windows 7 and Buffalo Linkstation Pro

Posted by: Dungassin on 02 October 2010

Well, I'm now at the hair-tearing stage (very difficult, as SWMBO cuts it down to "no 2" when she attends to me fortnightly).

After she got her new laptop, I decided that the time had come to "upgrade" my laptop to Windows 7 Home Premium 64bit, to avoid any potential problems with home networking etc. After all, she will want to be able to access the photos/videos etc stored on the Buffalo Linkstation Pro 2TB.

All went well with reinstalling most of my software, except for Roxio Creator, where I have had to get a newer version to make it Windows 7 compatible (sigh). However, I can't get my Buffalo NAS to work.

Tried initially with the supplied CD (after resetting the drive as per the instructions). All proceeds well (IP address etc assigned automatically) until we get to the mapping stage. When I get the message "Failed mapping. Remote default skin (? this word could be something else - doctor's handwriting) missing. I let things proceed anyway, and carry on with the installation. Fails to install the little file security item, but NASNavigator installed OK. However when click on the appropriate item, I get request for "UserName" and Network Password. Very interesting, as I don't have any username other than "John" for Windows 7, and I have never set a Network password. I do have a Homegroup password. I also have Windows 7 set so I don't have to enter a password on bootup (well, the only users are family).

I've tried every combination of username/password I can think of, but nothing works. These include : John, Admin, my BTHomeHub2 Network name, passwords : WPA key and min key for the BTHomeHub, my homegroup password, "password".

So ...

I downloaded all the updates I could find for the Linkstation Pro (Firmware, Utilities, CD Image), and "unzipped" them.

I haven't applied the firmware updates, as I'm not sure how I would do this if the drive can't be accessed properly.

When I try to run the CD Image, it stalls at stage where it would be assigning IP address to the NAS - keeps cycling through "stage 4" of the process, where it asks me to make sure the top LED etc is on. So, it never actually gets to the IP address assigning stage.

The next thing I tried was to run the initial bit from the CD until we get past the IP assignment stage, then installing the new version of NASNavigator2, without actually doing the mapping bit. This all seems to work, but again we get to the "username/password" bit.

I'm at the stage of packing the whole thing in and giving the Buffalo to my son-in-law (he uses a Mac). Means I wouldn't be able to setup a Unitiserver (or HDX) SSD, which was the next of my proposed upgrades. I suppose I could get a professional to come and hopefully sort it all out. I was thinking of installing a CAT6 network anyway for possible future video streaming. Before I do that, does anyone have any ideas at all?

I should add that I have already searched Buffalo forums, Microsoft etc for solutions, and have tried the obvious such as switching off password protection of networks, etc.

My laptop spends most of its time with its wifi turned off and connected to the BTHomeHub2 by CAT6.
Posted on: 02 October 2010 by Dungassin
Tried a couple of things since my last post.

1. Removed the homegroup.
2. Copied the new LinkNavigator CDimage onto a CD.
3. Updated the firmware of the Linkstation.

Results :
The updated LinkNavigator now works without "looping". So, I installed the Linkstation using that CD. All seemed to go well, but still getting the request for Network username and password.

So, I removed the file security tool installed by LinkNavigator and tried again. Still getting the username/password request.

What do you suggest? Should I set up passwords for Windows 7 bootup and/or change the Workgroup settings so that it asks for a password? Don't really want to do that unless I have to, as it makes things a little more "annoying" in normal usage.
Posted on: 02 October 2010 by Hook
Hi Dungassin -

If I understand you correctly, all you are trying to do is map a local drive on your laptop (e.g., Z) to your NAS, correct?

In the Map Network Drive dialog box, instead of using the Browse function, have you tried typing in the IP address of the NAS? For example, \\192.168.0.1?

I also have a Linkstation, but honestly, I do not recall ever using the install CD. I just plugged it in to my router, turned it on and mapped a drive.

I do seem to vaguely recall having some issues trying to map by network name, but I forget the details.

Good luck.

Hook
Posted on: 03 October 2010 by Dungassin
quote:
If I understand you correctly, all you are trying to do is map a local drive on your laptop (e.g., Z) to your NAS, correct?

In the Map Network Drive dialog box, instead of using the Browse function, have you tried typing in the IP address of the NAS? For example, \\192.168.0.1?

I also have a Linkstation, but honestly, I do not recall ever using the install CD. I just plugged it in to my router, turned it on and mapped a drive.

I do seem to vaguely recall having some issues trying to map by network name, but I forget the details.

Good luck.

Possibly. I never had to give it a drive number before, and the drive appears in the Buffalo NASNavigator window. I will try what you suggest some time today. Basically all I want to do is to USE the NAS for backup and sharing files with SWMBO's laptop - plus the audio/video bits (Unitiserve etc) at a later date.

Tried setting up a login password for my Windows account. Didn't change the behaviour I describe.

Incidentally the bit I was uncertain about (Doctor's handwriting, as I said before) should have read :

"Failed mapping. Remote default share missing" I just wonder whether that share could refer to the folder "SHARE" on the NAS. It IS there - after all, it contains my main backups (not the photos, I put them in a separate shared folder on the NAS).

Perhaps I should add that I didn't install the supplied backup software (Memeo) as I didn't like it on Vista, and uninstalled it there - decided to use GFI backup instead, although I have yet to install it under Windows 7.
Posted on: 03 October 2010 by Geoff P
I am not familiar with Buffalo so this may be useless.but If you type in the I.P. address for the NAS do you get a screen with a configuration menu system?

If so and you work your way thru' that does an option for UPnP setup appear? If so make sure that the NAS is set to 'Share' with other devices.

Also if you create Folders on the NAS in the menu structure make sure they are set to allow both read and write and public sharing if there ia a menu where you can do that.

regards
Geoff
Posted on: 03 October 2010 by Aleg
quote:
Originally posted by Dungassin:
... However when click on the appropriate item, I get request for "UserName" and Network Password. Very interesting, as I don't have any username other than "John" for Windows 7, and I have never set a Network password. I do have a Homegroup password. I also have Windows 7 set so I don't have to enter a password on bootup (well, the only users are family).

I've tried every combination of username/password I can think of, but nothing works. These include : John, Admin, my BTHomeHub2 Network name, passwords : WPA key and min key for the BTHomeHub, my homegroup password, "password".

So ...

...


Dungassin

I'm not familiar with the Buffalo Linkstation, but one thing comes to mind. Have you tried the login name and password for the Buffalo? It is one I don't see mentioned in your list of username/password combinations you tried.

It would make sense that you need to identify yourself and login to the NAS before you get access to it. If you never setup one, check the manual of your Buffalo for the default login name and password.

-
aleg
Posted on: 03 October 2010 by Dungassin
quote:
I'm not familiar with the Buffalo Linkstation, but one thing comes to mind. Have you tried the login name and password for the Buffalo? It is one I don't see mentioned in your list of username/password combinations you tried.

the login for the Buffalo is still on its default settings, i.e. "admin" and "password". I did try them, but with no effect.
Posted on: 03 October 2010 by Dungassin
quote:
Originally posted by Geoff P:
I am not familiar with Buffalo so this may be useless.but If you type in the I.P. address for the NAS do you get a screen with a configuration menu system?

If so and you work your way thru' that does an option for UPnP setup appear? If so make sure that the NAS is set to 'Share' with other devices.

Also if you create Folders on the NAS in the menu structure make sure they are set to allow both read and write and public sharing if there ia a menu where you can do that.

regards
Geoff


Where do I type in the i.p. address? Is it on the Buffalo software somewhere? All the folders on the Buffalo drive are those which were in use before the "upgrade" to Windows 7, and were set for full public access.
Posted on: 03 October 2010 by Dungassin
quote:
Where do I type in the i.p. address? Is it on the Buffalo software somewhere?

Duh ... how thick can I get? Typed it into Internet Exploder, which took me straight to the admin login screen on the Buffalo. Couldn't find a UPnP setup option anywhere in there.

I'm slowly coming to the conclusion that either the Buffalo software or Windows 7 Networking is "broken". From my websearches, it would appear that lots of people are having trouble configuring NAS drives on Windows 7 - and not just Buffalo drives.
Posted on: 03 October 2010 by Geoff P
I have a NAS which is unfortunately somewhat different because it runs Windows Home Server software which as might be expected better damn well talk to Windows 7 etc.

I have one computer running Windows 7 and two running XP. For that reason I could not setup a Homegroup. Gave up and just let the network appear under 'Network' in explorer by setting all PCs to the the same workgroup name ( in Win 7 go to Control Panel -> System -> Advanced settings -> Computer name -> change name button). My NAS appeared on the network all by itself and displayed all its folders.

BTW had a quick look on the Buffalo web site in FAQs. Does this by any chance apply to you?
http://www.buffalo-technology....&category_id=0&sid2=



regards
geoff
Posted on: 03 October 2010 by Dungassin
Just climbed into the loft to put a few things away because SWMBO was nagging at me to do it. (250 box and a few other odds and sods).

Checked the Buffalo box while I was up there, and it would appear that UPnP is enabled by default on the Buffalo. Not really sure why I would want it, as I have no intention of accessing the NAS via the internet. That is what UPnP is for, or am I operating under a misapprehension?

That link applies to older Buffalo drives. My model is a LS-XH2.0TL, and the actual NAS bit I need to get into is the LS-XHL647 (the drive itself).

I suspect I will be ringing one of our local Network engineers tomorrow and getting him to come do some wiring, perhaps supply a better router/server and sort the whole mess out. If I do that I'll have to have a long chat with him/her to decide whether to keep the Buffalo or just hand it on to one of my sons-in-law. At least I won't mind one of them seeing our files, especially as I was intending to allow them access anyway when they visit us! Knowing them they'd probably have a quick look and delete all except the photos which they want.

That would mean getting a new NAS. I expect great fun persuading an engineer that I must have a "Naim approved drive". Winker
Posted on: 03 October 2010 by Dungassin
I've been thinking, and I can summarise that what I want a NAS drive for is as a Media Server for local use (this house only). There are some letters/databases on there as as well, but mainly music (when I actually get the Unitiserve or whatever else I choose), some video usage (again in the future), and photos. Hence Internet access to NAS is not really relevant.
Posted on: 03 October 2010 by Peter_RN
UPnP is what allows other DNLA/UPnP devices on the network to see and communicate with each other. So, when you get your Unitiserve or HDX (nice) in theory they can play the music files on your NAS. I say in theory because I had no luck with my Linkstation Pro (3years old). Although the Qute can see the folder it reports that it is empty, this is the second streamer that has done this.

If it is any help, on mine there is a ‘PCast’ tab in the admin pages that is where this is all setup.

Hope this helps.

Regards
Peter
Posted on: 03 October 2010 by Peter_RN
quote:
Originally posted by Dungassin:
I've been thinking, and I can summarise that what I want a NAS drive for is as a Media Server for local use (this house only). There are some letters/databases on there as as well, but mainly music (when I actually get the Unitiserve or whatever else I choose), some video usage (again in the future), and photos. Hence Internet access to NAS is not really relevant.



These are tasks that any NAS drive should be able to handle with ease.

I have just had a quick look in the ‘NAIM tested NAS drives’ sticky and the Buffalo Linkstation Pro (FW 1.15) is in the list of drives that have passed the streaming test. So, if yours has firmware version 1.15 it should be fine.

I would highly recommend having the house wired if you are able it removes many potential problems.

Peter
Posted on: 03 October 2010 by Dungassin
quote:
These are tasks that any NAS drive should be able to handle with ease.

I have just had a quick look in the ‘NAIM tested NAS drives’ sticky and the Buffalo Linkstation Pro (FW 1.15) is in the list of drives that have passed the streaming test. So, if yours has firmware version 1.15 it should be fine.

I would highly recommend having the house wired if you are able it removes many potential problems.


My Linkstation is now upgraded to firmware v.1.34 as part of my efforts to get it working under Windows 7, so I hope it will still pass the test!

Suddenly occurred to me that when I tried creating a password for my windows login, I didn't restart the laptop (I tend to just close the lid when not using it). Just did it again, and this time restarted. Then used my windows login username and password to login to the Linkstation, and now it works perfectly!

I've loaded NASNavigator2 onto SWMBO's laptop, and I can access the NAS from there too. Also setup a Homegroup, and made various folders on both machines "shared read/write". Only thing left is to sort out why I can't print from SWMBO's laptop to the HP Laserjet 6L connected to my laptop (alas, the BTHomeHub2 doesn't seem to cater for having a network printer connected to its USB port - although I believe there are workrounds). Daresay I'll be able to sort that out for myself. The only hard bit will be telling SWMBO that she now has to actually type something into the login box - sure she's not going to like that! Winker

Thanks for all the help. I'll still get in touch with a Network installer tomorrow about a hardwired LAN setup. Smile
Posted on: 03 October 2010 by Dungassin
Got the printer up and running too, now, so all is well with the world. Smile
Posted on: 04 October 2010 by Peter_RN
Excellent!……. Great fun this lark don’t you think?

Peter
Posted on: 05 October 2010 by Dungassin
quote:
Excellent!……. Great fun this lark don’t you think?

Yup. You'd think this bit about needing a login password for your windoze user account before you can access your NAS would be in an FAQ somewhere. Think I'll email microsloth and Buffalo to suggest they put it in theirs.

SWMBO has temporarily vetoed me having a hardwired network. Frown She says there isn't much point till we actually need it for downstairs. I suppose she has a point. Still think I'll talk to them about possibly getting something better than the BTHomeHub2.