How to deal with dealer...

Ye gods! A dealer sold for me my [2000] 52 and Supercap for £2,200! One or the other is very wrong about values. I would not like to speculate which. Mine was Rodborough, so that is a thought!

Kindest regards from Fredrik

The cheapest I have seen is one that went recently on eBay for about £1000 other than that you takes your chance with a dealer as you could end up paying £1400 for a secondhand 82. Thats a lot of cd's.

I might observe that even if the 82 and 52 were of exactly equal quality, this values the Supercap at £800.

Well a Hicap is about that, so perhaps this observation is worth consideration at least. I shall not comment on my actual conclusion except to note that I was an exmple of a complete naive in the circumstances...

Fredrik

quote:

Originally posted by jackliebling:
Dear All,

Am I now obliged to buy through the dealer that has allowed me to home-demo their stock? I feel a bit beholden to them, but on the other hand the high price is really putting me off.

Cheers
J

I wouldn't say so but you should have been aware of the dealer price before agreeing to the home demo. Tell your dealer it's priced at more than you think it should be and see if they're prepared to do a deal or not. If you can't reach a price that suits you both, then walk away. In all honesty, i think he'll do a deal.

They are called 'dealers' after all.

I'm with rackkit.

You have established you are interested in a product and you should aim to negotiate a fair price. No reason why that shouldn't be possible, after all they are working in the same market place as all other dealers. If not, graciously move on.

Peter

quote:

I am currently home-demoing an old (1994 ish) NAC 82 from my local dealer, I love it. The price I have been quoted is £1400. I know that I can get a 2001 NAC 82 for five pounds less from another reputable dealer

I would anyway much prefer a 2001 Nac82 over a 1994 one...

Make an offer of say £1000 and see what happens. I wouldn't necessarily be put off by the age, but for £1400 I would expect it to be serviced and brought up to the latest spec (pot updates etc). Can you establish that this has been done? Prices of 82s have fallen quite a bit recently and you could probably pick one up s/h for around £850. Obviously you wouldn't get any dealer warranty if anything goes wrong, but even if it does it's unlikely to cost the £550 difference to get fixed.

Rich

I think you should have sorted the price out before the home dem.

I personally think its unfair on the dealer for you to arange a home dem from him and then go and buy elsewhere,

Regards

PB

J,
I personally don't think there's anything wrong with demoing the units prior to agreeing a price. After all untill you hear them you don't know how much they're worth to you.
If it was me I would do the dem, establish the history of the units and then negotiate. I know it's stating the obvious but a serviced unit will be worth more than an unserviced one.
I would always favour the dealer who loaned me the equipment in any transaction but that doesn't mean you should pay over the odds.
Regards,
Steve O.

quote:

Originally posted by Polarbear:
I think you should have sorted the price out before the home dem.

I personally think its unfair on the dealer for you to arange a home dem from him and then go and buy elsewhere,

Regards

PB

For new kit perhaps...but for 2nd hand stock it is not really costing him anything as he is hardly likely to have a 1994 82 set up alongside a 2006 282 in his Dem room.

Just be honest - tell him that since taking the kit home you have found a much newer model for the same price elsewhere- if he isn't prepared to drop to a more sensible level, then no deal.

I'm sure he is hard nosed when negotiating with his suppliers, so don't be shy about doing the same - he is not running a charity.

Why not buying a 202 instead!

I would suggest you talk to your dealer about your misgivings. Perhaps when they hear about the alternative you have found, they may choose to modify the price they are asking. If you don't ask, you don't get.

Brad

quote:

Why not buying a 202 instead!

a good idea as well - i agree with edouard.

quote:

Originally posted by Fredrik_Fiske:
Ye gods! A dealer sold for me my [2000] 52 and Supercap for £2,200! One or the other is very wrong about values. I would not like to speculate which. Mine was Rodborough, so that is a thought!

Kindest regards from Fredrik

That's very cheap for a 52 / Supercap, in my opinion. I'd have expected a good few hundred more for it.

regards,

Mickey

quote:

Originally posted by Jo Sharp:
Just be honest - tell him that since taking the kit home you have found a much newer model for the same price elsewhere- if he isn't prepared to drop to a more sensible level, then no deal.

Exactly - this is a business transaction, not a bleeding-heart soap opera.

An asking price of £1400 for a 1994 vintage NAC82 is totally outrageous & I would have no hesitation in pointing this out.

Having said that, I don't actually want to buy it anyway, so you might choose to be a little more diplomatic.

Hello jackliebling,
I would be honest and straightforward with your
dealer, I am sure he will try his best to reach
an agreement to you satisfaction. If he can't,
then you're off the hook, so to speak.
Hope this helps,
Paul

I think that in a good relationship with a dealer there are responsibilities on both sides.

One of the responsibilities a dealer has is to offer a fair price to customers. Fair does not mean cut throat cheap but must reflect what the market says a bit of kit is worth. After all, should you wish to upgrade in the future you are going to be subject to those very same market determined prices.

Give your dealer the opportunity to bring his price in line with the market (including taking into account the age of the equipment) if he does not want to play ball I don't think you should feel guilty if you go elsewhere.

However, in the limited experience I have, I get the sense that there are some retailers who are definately 'dealers' in the true sense of the word and others who focus on selling brand new kit and have not fully embraced the dealing side of things.

Regards

worm

I suspect the dealer has priced in anticipation of letting it go at a lower amount. Make him an offer, if you can't agree right away, hand him some printouts of other 2nd hand prices of 82s at other dealers and see if that helps. You'd like to do business with him out of loyalty but loyalty doesn't come at any price.

All other things being equal (+/- 100 quid) I'd buy from the dealer that allowed the home demo. But how much is a home demo worth - certainly not 500 (and I'm sure the other dealer would have let you home dem the other unit). Also, as others have said, I believe there have been some significant updates to the 82 and you need to include this into the pricing equation.

I would go back and discuss this openly with the dealer; if he says no dice, then get the other unit.

Keith

I have had several bits of S/H kit for demo from the dealer I use & I have never felt obliged to purchase ,in fact out all the kit I had on demo a Hi-Cap was all I bought !

Dear All,

Many thanks for your good advice. I have to state that I did not go to the dealer in order to secure a home demo. I actually went there with my dad to help him buy some of their lovely granite speaker stands (which I also bought with my B&W 805S's from them earlier in the year). At the end I asked them about my upgrade options and they suggested I take this unit away for a play.

I was initially interested in a 202, but they told me that the 82 was better (which a lot of posts on this forum seem to acknowledge).

Cheers
Jack

quote:

I was initially interested in a 202, but they told me that the 82 was better

Jack,

You really need to do the demo:
202/HC/napcc vs 82/HC, I would personally go for the former.

Regards,
Edouard

quote:

Originally posted by Edouard:

quote:

I was initially interested in a 202, but they told me that the 82 was better

Jack,

You really need to do the demo:
202/HC/napcc vs 82/HC, I would personally go for the former.

Regards,
Edouard

I agree with Edouard - you must do the demo. They are both good products, but I'd much sooner have a new 202 than ten year old 82 - that's my opinion not a statement the 202 is better than the 82.

I would be very suspicious if a dealer told me one product was better than another. I've problem with him saying that he'd recommend one product over another; but if he's too definitive in saying one is better then I'd think he just wanted to shift it.

In the end it doesn't really matter which product the dealer prefers or which product I or other forum members prefer. It matters that you like the item you're buying and that you feel the price is right.

quote:

Originally posted by Fredrik_Fiske:
I might observe that even if the 82 and 52 were of exactly equal quality, this values the Supercap at £800.

Well a Hicap is about that, so perhaps this observation is worth consideration at least. I shall not comment on my actual conclusion except to note that I was an exmple of a complete naive in the circumstances...

Fredrik

Hi Fredrik!

On Simply Stax (http://www.simplystax.co.uk/priceguide.html)average price in UK for SC is £1,560.37, for 52 is £1,353.00. Of course it depends on age and condition of the items.

Hope this helps, maybe you could talk to the dealer about this, for maybe this deal wasn`t too fair.

All the best from Jo, who appreciates your posts very much.

Regards,
Jo

IIRC I sold my NAC82 in spring 2002 for around £1450. I purchased it in spring 2000, so only 2 years old.