Amazon delivery times
Posted by: hungryhalibut on 24 November 2007
Once upon a time you could spend £15, use super saver delivery, and still get your CDs in two days. Now it's more like two weeks, using a 'super saver carrier'. More like a 'totally crap carrier'. And then they announce 'Amazon Prime' - pay £49 to get your stuff as quickly as you'd previously got it for nothing. It's now often quicker to order CDs from the US than the UK.
Moan over!
Nigel
Moan over!
Nigel
Posted on: 24 November 2007 by naim_nymph
You are absolutely correct Nigel, and i can tell you why!
Not so long ago amazon used Royal Mail for 1st and 2nd Class service. The 'super saver' was simply using Royal Mail's 2nd Class service which took about 2 or 3 days to arrive.
However, parasite company TNT have undercut Royal Mail with so called delivery cost so now the super saver goes to TNT who 'hold' it (for reasons unknown) for a week (probably because they're a crap company who don't know how to process mail) or so before dumping it on Royal Mail to deliver these packets to the door.
Royal Mail have a legal obligation to deliver other companies mail and although they are paid some cost towards this, Royal Mail is not making any profit from it which of course goes to TNT or UK mail's bosses etc who laugh all the way to the bank. They make all the money whilst Royal Mail does all the hard work!
I have resulted in using the 1st Class option because it only costs one pound odd more and it arrives in 1 or 2 days... money goes to a better cause too!
Hope this answer helps Nigel : )
kind regards
nymph.
Not so long ago amazon used Royal Mail for 1st and 2nd Class service. The 'super saver' was simply using Royal Mail's 2nd Class service which took about 2 or 3 days to arrive.
However, parasite company TNT have undercut Royal Mail with so called delivery cost so now the super saver goes to TNT who 'hold' it (for reasons unknown) for a week (probably because they're a crap company who don't know how to process mail) or so before dumping it on Royal Mail to deliver these packets to the door.
Royal Mail have a legal obligation to deliver other companies mail and although they are paid some cost towards this, Royal Mail is not making any profit from it which of course goes to TNT or UK mail's bosses etc who laugh all the way to the bank. They make all the money whilst Royal Mail does all the hard work!
I have resulted in using the 1st Class option because it only costs one pound odd more and it arrives in 1 or 2 days... money goes to a better cause too!
Hope this answer helps Nigel : )
kind regards
nymph.
Posted on: 24 November 2007 by Diccus62
yeah i'm finding them much slower these days. I'm not sure the carrier is slower, i think they hang on to them in the warehouse longer. I've started using play.com again. Still use Amazon quite a bit tho.
Amazon Prime - get outta here. It's like bank accounts with extras that cost you £15 a month
Regards
Diccus
Amazon Prime - get outta here. It's like bank accounts with extras that cost you £15 a month
Regards
Diccus
Posted on: 24 November 2007 by Chief Chirpa
I ordered a couple of cds using free delivery last Sunday night - dispatched Tuesday, arrived Thursday. No complaints.
Posted on: 24 November 2007 by naim_nymph
quote:Originally posted by Chief Chirpa:
I ordered a couple of cds using free delivery last Sunday night - dispatched Tuesday, arrived Thursday. No complaints.
You were very lucky, it's very hit and miss. 99% will have to wait one to two weeks for delivery.
nymph.
Posted on: 24 November 2007 by Chief Chirpa
In my experience. if I only order cds, they come within 3-4 days. It's when I order a book or something else at the same time that it's taken any longer.
Posted on: 24 November 2007 by naim_nymph
quote:Originally posted by Diccus62:
Amazon Prime - get outta here. It's like bank accounts with extras that cost you £15 a month
Regards
Diccus
Yes, i had a look at amazon prime and it's not a good deal.
In fact, just to change the subject, i can't help noticing the prices going up lately!
Would it be because Christmas is coming?
I'm not going to buy any more cd's or dvd's until January ; )
nymph
Posted on: 24 November 2007 by Guido Fawkes
quote:Originally posted by naim_nymph:
... parasite company TNT have undercut Royal Mail with so called delivery cost so now the super saver goes to TNT who 'hold' it (for reasons unknown) for a week (probably because they're a crap company who don't know how to process mail) ....
Does TNT have a good record of looking after important discs?
Posted on: 24 November 2007 by naim_nymph
quote:Originally posted by ROTF:quote:Originally posted by naim_nymph:
... parasite company TNT have undercut Royal Mail with so called delivery cost so now the super saver goes to TNT who 'hold' it (for reasons unknown) for a week (probably because they're a crap company who don't know how to process mail) ....
Does TNT have a good record of looking after important discs?
You would think Royal Mail Bosses would have a field day over this but, alas, we only have Leighton and Crozier and all they do is keep quiet over it. Strange world isn't it?
Posted on: 24 November 2007 by BigH47
quote:Does TNT have a good record of looking after important discs?
Does TNT have a good record? I think not.
quote:You would think Royal Mail Bosses would have a field day over this but, alas, we only have Leighton and Crozier and all they do is keep quiet over it.
I does not matter whether these fatcat tosser do a good job (or more likely a bad one), they know they will get a huge payout at the end so why bother.
Posted on: 24 November 2007 by Mick P
Quote ... I does not matter whether these fatcat tosser do a good job (or more likely a bad one), they know they will get a huge payout at the end so why bother.
BigH
They have saved about 100 times what they have cost and have brought in many cost effective improvements.
You on the other hand are just a loud mouthed socialist who should have died off during the early eighties.
Mick
BigH
They have saved about 100 times what they have cost and have brought in many cost effective improvements.
You on the other hand are just a loud mouthed socialist who should have died off during the early eighties.
Mick
Posted on: 24 November 2007 by Officer DBL
I just ordered some books and a message came up that they would not be delivered before Christmas unless I chose the more costly 1st class mail option. I fancy the read, so I paid up.
Rob
Rob
Posted on: 24 November 2007 by Guido Fawkes
quote:Originally posted by Mick Parry:
Quote ... I does not matter whether these fatcat tosser do a good job (or more likely a bad one), they know they will get a huge payout at the end so why bother.
BigH
They have saved about 100 times what they have cost and have brought in many cost effective improvements.
Mick
Sorry Mick - I can't agree with this one - Crozier is exactly as Howard has described him - any savings made in what should be a public service had nothing to do with Crozier - he deserves zero credit for anything. Crozier is, after all, the man that put the FA in Football Association.
ATB Rotf
Posted on: 24 November 2007 by Mike Allen
quote:However, parasite company TNT have undercut Royal Mail with so called delivery cost so now the super saver goes to TNT who 'hold' it (for reasons unknown) for a week (probably because they're a crap company who don't know how to process mail) or so before dumping it on Royal Mail to deliver these packets to the door.
I take it that you are a royal mail employee, if not i dont see the need for this unwarranted attack on a reputable company. Tnt have an excellent record in the industry, unlike royal mail and their sidekick parcel farce. Also they have loyal and committed staff, who arent on strike every five minutes.
Mike. (Who is not Tnt employee.)
Posted on: 24 November 2007 by naim_nymph
quote:Originally posted by Mike Allen:
I take it that you are a royal mail employee, if not i dont see the need for this unwarranted attack on a reputable company. Tnt have an excellent record in the industry, unlike royal mail and their sidekick parcel farce. Also they have loyal and committed staff, who arent on strike every five minutes.
Mike. (Who is not Tnt employee.)
Mike, please don't make silly assumptions of no loyalty and commitment from Royal Mail or Parcelforce staff, we are not only fighting for out own jobs and hard earned pensions but also for rights and service to the general public... we are a public service unlike TNT who work for the betterment of corporate buisness.
The only two Royal Mail postal staff i know who aren't loyal or committed to providing a good service to the general public are Leighton and Crozier. These two have been imposed upon Royal Mail in some mad prelude to privatisation, and while they bugger things up more and more they fill their boots with huge salaries and bumper bonuses for themselves.
It is certainly not an unwarranted attack on TNT, back-door privatisation laws decree that cherry-picking companies such as TNT may grab all the easy profit whilst Royal Mail are conned into paying for and delivering this mail for them, (This is called Down-Stream-Access).
TNT staff are poorly paid and do not have good contracts of employment, but they have been known to go on strike, bless 'em, especially eslewhere in Europe where they have Union support and don't have UK employment law.
Striking every 5 minutes?.. Now this idea of yours has possibilities with Crozier and Leighton in charge!
nymph
Posted on: 25 November 2007 by Mick P
Chaps
Crozier and Leighton have made several highly successful contributions in making RM more profitable and customer friendly. If John Roberts (their predecessor loved by the unions) had carried on, the organisation would be losing billions. It was losing £650m pa when he retired.
Deliveries are now more reliable and cheaper in real terms. They are actually doing something useful on reducing the pension deficet. Overall they have helped RM turnaround.
Most of the issues regarding a reduced service is thanks to the regulator who seems hell bent on cutting up the RM to sell it off to rivals.
TNT have done what any sensible business would have done, they have cherry picked what suits them.. You cannot blame them for doing it but you can blame the Regulator for allowing it.
People like BigH47 who are totally uninformed are just a pain in the ass and he should educate himself in the definition of the regulators role aligned with government policy and the impact it has on tying Croziers and Leightons hands in trying to rebuild a successful postal business.
Regards
Mick
Crozier and Leighton have made several highly successful contributions in making RM more profitable and customer friendly. If John Roberts (their predecessor loved by the unions) had carried on, the organisation would be losing billions. It was losing £650m pa when he retired.
Deliveries are now more reliable and cheaper in real terms. They are actually doing something useful on reducing the pension deficet. Overall they have helped RM turnaround.
Most of the issues regarding a reduced service is thanks to the regulator who seems hell bent on cutting up the RM to sell it off to rivals.
TNT have done what any sensible business would have done, they have cherry picked what suits them.. You cannot blame them for doing it but you can blame the Regulator for allowing it.
People like BigH47 who are totally uninformed are just a pain in the ass and he should educate himself in the definition of the regulators role aligned with government policy and the impact it has on tying Croziers and Leightons hands in trying to rebuild a successful postal business.
Regards
Mick
Posted on: 25 November 2007 by hungryhalibut
Whatever the rights and wrongs of TNT and Royal Mail, my CDs are still taking longer to arrive...
Nigel
Nigel
Posted on: 25 November 2007 by Paul Hutchings
quote:Originally posted by hungryhalibut:
Whatever the rights and wrongs of TNT and Royal Mail, my CDs are still taking longer to arrive...
Nigel
So pay to get them more quickly.
Even Amazons own website says the items should be with you 2-4 days after regular, paid, 1st class delivery would be.
I suspect you got lucky in the early days.
Posted on: 25 November 2007 by Malky
quote:I suspect you got lucky in the early days.
Nope. I used to get all my orders the next day, or the day after that at most with the bog-standard delivery option. My latest purchase took seven working days.
Posted on: 25 November 2007 by David McN
When a recent book order did not arrive by the forecast delivery date I contacted Amazon who told me to contact my local Post Office Depot. They obviously do not answer the phone so I went round to the Depot and was informed that locally (Beverly) due to the PO loosing the main contract there was a two week delay in processing Amazon orders!!!
I contacted Amazon by phone to complain and explain the situation. I was put through to a call centre somewhere in Asia - I think. The poor girl who answered obviously did not understand the complexities of the UK postal system and could only run through a set of routines - no doubt prompted by the computer screen. She had no way of addressing the problem directly and insisted on reordering for free my books to be posted first class. Eventually I received two copies of the same order. I contacted Amazon again to point out how they did not seem to be able to address the problem sensibly and I got an email reply which did no more than repeat what I had said, , say sorry numerous times and that they would attend to the problem. I gave up.
Hint - when ordering a book on Amazon click on the option to buy the book from other sources. With luck you will be able to get your book from someone else at a similar price (including postage) within a couple of days and with excellent service.
I contacted Amazon by phone to complain and explain the situation. I was put through to a call centre somewhere in Asia - I think. The poor girl who answered obviously did not understand the complexities of the UK postal system and could only run through a set of routines - no doubt prompted by the computer screen. She had no way of addressing the problem directly and insisted on reordering for free my books to be posted first class. Eventually I received two copies of the same order. I contacted Amazon again to point out how they did not seem to be able to address the problem sensibly and I got an email reply which did no more than repeat what I had said, , say sorry numerous times and that they would attend to the problem. I gave up.
Hint - when ordering a book on Amazon click on the option to buy the book from other sources. With luck you will be able to get your book from someone else at a similar price (including postage) within a couple of days and with excellent service.
Posted on: 25 November 2007 by Steve S1
Order from the US. The discs are often better anyway.
Steve
Steve
Posted on: 25 November 2007 by Howlinhounddog
quote:They have saved about 100 times what they have cost and have brought in many cost effective improvements.
You on the other hand are just a loud mouthed socialist who should have died off during the early eighties.
Mick
Possibly true (not convinced though Mick)However THEY will not be around when The Royal Mail goes under because of TNT et al. being allowed to cherry pick and then when we are back at the HAPPYposition of an effective monopoly your CD's will take as long as the deliverer wants them to take and you can pay through the bloody nose for the pleasure! (Or go to your local high street where there is no such monopoly
)Give me the bloody socialist any time. MARX was correct. Realise this and you may then understand greed is not good.Posted on: 25 November 2007 by Mick P
Howlinhounddog
The point you need to remember is the the RM cannot do anything of substance unless it is approved by the regulator. This is the point that does not seem to be realised.
The regulator has already stated that the RM sorting system should either split up and sold or more likely rented out to anyone who wants to use it. Under those circumstances RM will exist but will not flourish.
To date Crozier and Leighton have done an excellent job and criticism needs to be based on fact rather than anecdote as seems the case here.
Regards
Mick
The point you need to remember is the the RM cannot do anything of substance unless it is approved by the regulator. This is the point that does not seem to be realised.
The regulator has already stated that the RM sorting system should either split up and sold or more likely rented out to anyone who wants to use it. Under those circumstances RM will exist but will not flourish.
To date Crozier and Leighton have done an excellent job and criticism needs to be based on fact rather than anecdote as seems the case here.
Regards
Mick
Posted on: 25 November 2007 by naim_nymph
quote:Originally posted by Mick Parry:
To date Crozier and Leighton have done an excellent job and criticism needs to be based on fact rather than anecdote as seems the case here.
Regards
Mick
An excellent job for rich bosses to get richer at the expense of the worker and general public.
Mick, i think you've been reading those tory-tripe newspapers, and beleiving what you read too.
At least i can talk from experience.
nymph
Posted on: 25 November 2007 by Mick P
Mr nymph
I was a manager with RM for 22 years.
I met both crozier and Leighton several times.
They really have made better improvements and if you can tell me what they could have done better that would have been sanctioned by the regulator, then please state it.
Regards
Mick
I was a manager with RM for 22 years.
I met both crozier and Leighton several times.
They really have made better improvements and if you can tell me what they could have done better that would have been sanctioned by the regulator, then please state it.
Regards
Mick
Posted on: 25 November 2007 by Mick P
quote:Originally posted by Mick Parry:
Mr nymph
I was a manager with RM for 22 years.
I met both crozier and Leighton several times and they really did turn the organisation around.
They really have made better improvements and if you can tell me what they could have done better that would have been sanctioned by the regulator, then please state it.
Regards
Mick