Norton AntiVirus 2004
Posted by: max in hampshire on 03 December 2003
Hi to all the computer experts - again!
Having recently bought my new pc (running Win XP) on the advice of my ISP, I installed Norton
AntiVirus software. After three weeks of the computer failing miserably and numerous expensive calls to Virgin net I have finally been told that all my problems will go away if I remove Norton. Having done so, to date, all of my problems have gone away.
But I have no protection against viruses etc. Leaving aside the fact that further research suggests it seems to be a common problem with Norton and I don't know how they get away with it, has anyone any suggestions? Is this form of protection really that important? Is there an alternative that works? MaCaffee perhaps?
Any thoughts will be much appreciated.
Cheers
Max
Having recently bought my new pc (running Win XP) on the advice of my ISP, I installed Norton
AntiVirus software. After three weeks of the computer failing miserably and numerous expensive calls to Virgin net I have finally been told that all my problems will go away if I remove Norton. Having done so, to date, all of my problems have gone away.
But I have no protection against viruses etc. Leaving aside the fact that further research suggests it seems to be a common problem with Norton and I don't know how they get away with it, has anyone any suggestions? Is this form of protection really that important? Is there an alternative that works? MaCaffee perhaps?
Any thoughts will be much appreciated.
Cheers
Max
Posted on: 07 December 2003 by Mike Hanson
quote:
Originally posted by Matthew Robinson:
_Who doesn't beleive Anti-Virus Software is neccessary and has never in 15+ years of extensive computer use both profesionally and personally ever had a virus. Touchwood._
That makes two of us, although every once in a while I question whether I'm insane.
-=> Mike Hanson <=-
Posted on: 07 December 2003 by matthewr
To clarify -- I actually use Norton AV but only becuase I use my computers for work and my employer more or less obliges me to have the software installed.
The software has never found a virus though.
Matthew
The software has never found a virus though.
Matthew
Posted on: 07 December 2003 by Mekon
Matthew
I presume antivirus software is unnecessary for you because you are careful about what your download and run, keep your pc up to date, and have a firewall?
I use AVG, ad-aware and zonealarm. I have to look at alot of data on floopies from students who aren't cautious, plus, until recently I was slack about keeping my PC up to date, and got caught by MS-blast on a PC without a firewall when someone put an infected machine on our network.
I found Norton to be a pain, and f-secure even worse. AVG has been brilliant, and I suspect I would pay for it if it weren't free.
I presume antivirus software is unnecessary for you because you are careful about what your download and run, keep your pc up to date, and have a firewall?
I use AVG, ad-aware and zonealarm. I have to look at alot of data on floopies from students who aren't cautious, plus, until recently I was slack about keeping my PC up to date, and got caught by MS-blast on a PC without a firewall when someone put an infected machine on our network.
I found Norton to be a pain, and f-secure even worse. AVG has been brilliant, and I suspect I would pay for it if it weren't free.
Posted on: 08 December 2003 by Rico
I have given up on Norton products. I had used all manner of their kit for years, beleiving their disk doctor and other such utilities to be most useful. After a disasterous encounter with Norton Internet Security on moving to Win 2k, I limited my Norton exposure to soley Antivirus, such was the extent of the damage caused. NAV worked out ok, With some success, I might add. Then recently my 2002 version of NAV was due for renewal of subscription... I thought perhaps I should update as well, but it all proved to be too much of a hassle. I switched to free AVG - and now my machine (Athlon 1.2 @1333, 768MB Ram, 40GB, Win 2K) runs faster than with NAV and all the associated crap in memory!
So for me, Zonealarm, AVG, and SpyBot S&D seem to keep things rocking ok enough in the "free world". I've weened myself from Nortons. Soon a Linux firewall will strengthen things out front, and I'll be happily surfin' along.
Rico - SM/Mullet Audio
So for me, Zonealarm, AVG, and SpyBot S&D seem to keep things rocking ok enough in the "free world". I've weened myself from Nortons. Soon a Linux firewall will strengthen things out front, and I'll be happily surfin' along.
Rico - SM/Mullet Audio
Posted on: 08 January 2004 by Rasher
HELP!!!!
A few months back I had my PC at home spend forever every time I opened a document (especially an Excell doc). Just took forever to open. I was using XP Home with Norton Internet Security & Anti-Virus 2003. Eventually I just re-formatted the HD and started again, and it now motors like it should, with Norton working very well.
My office PC has just started doing the same thing. I have tried system restore to a time when it was OK, but to no effect. When I open a file, it says at the bottom bar "requesting virus scan..." If I disable all Norton applications, it still says "requesting virus scan..." So is this not a Norton scan but something else? I can't help but feel that this is the culprit. Is it a Windows anit-virus app that I don't know about? Office PC is using XP Pro.
A few months back I had my PC at home spend forever every time I opened a document (especially an Excell doc). Just took forever to open. I was using XP Home with Norton Internet Security & Anti-Virus 2003. Eventually I just re-formatted the HD and started again, and it now motors like it should, with Norton working very well.
My office PC has just started doing the same thing. I have tried system restore to a time when it was OK, but to no effect. When I open a file, it says at the bottom bar "requesting virus scan..." If I disable all Norton applications, it still says "requesting virus scan..." So is this not a Norton scan but something else? I can't help but feel that this is the culprit. Is it a Windows anit-virus app that I don't know about? Office PC is using XP Pro.
Posted on: 08 January 2004 by Former member
Rasher
"When I open a file, it says at the bottom bar "requesting virus scan..."
Do you mean a Word document? Do you use Office XP Word? Does the problem happen with Powerpoint?
Try turning off your network/internet connection, does Word speed up?
"When I open a file, it says at the bottom bar "requesting virus scan..."
Do you mean a Word document? Do you use Office XP Word? Does the problem happen with Powerpoint?
Try turning off your network/internet connection, does Word speed up?
Posted on: 08 January 2004 by anselm
AVG, AVG. AVG, AVG, AVG, AVG.
NUFF SAID AND ITS FREE WITH REGULAR UPDATES
Anselm
all art is contemporary; it is the way we look at it that changes...
NUFF SAID AND ITS FREE WITH REGULAR UPDATES
Anselm
all art is contemporary; it is the way we look at it that changes...
Posted on: 08 January 2004 by Rasher
quote:
Originally posted by PR:
Try turning off your network/internet connection, does Word speed up?
Don't use powerpoint, but certainly with word & Excel. I will try with the network off when I get in tomorrow. Thanks PR.
Posted on: 08 January 2004 by Rich Cundill
Rasher
I have had exactly the same problem i.e. Office apps taking an age to open due to requesting virus scan. Anyone know what the hell is going on? It just started today.....
Rich
I have had exactly the same problem i.e. Office apps taking an age to open due to requesting virus scan. Anyone know what the hell is going on? It just started today.....
Rich
Posted on: 08 January 2004 by Rich Cundill
Rasher/All
Just found this on a symantec newsgroup = works for m as well - noone seems to know what the real problem is though
"go to miscellaneous
section" and unchecked "enable office-plug in" and saved the change. i went
to open word and it opened like it did before.
Just found this on a symantec newsgroup = works for m as well - noone seems to know what the real problem is though
"go to miscellaneous
section" and unchecked "enable office-plug in" and saved the change. i went
to open word and it opened like it did before.
Posted on: 08 January 2004 by Roy T
This link to a /. artical suggests that the Norton problem is one of many caused by a Knacked Verisign, click the link and see what else is broken.
Roy
Verisign Certificate Expiration Causes Multiple Problems
We had to do a little sleuthing today. Many readers wrote in with problems that turned out to be related. A certificate which Verisign used for signing SSL certificates has expired. When applications which depend on that certificate try to make an SSL connection, they fail and try to access crl.verisign.com, the certificate revocation list server. This has effectively DOS'ed that site, and Verisign has now updated the DNS record for that address to include several non-routable addresses, reducing the load on their servers. Some applications affected include older Internet Explorer browsers, Java, and Norton Antivirus (which may manifest itself as Microsoft Word being very slow to start). Hope this helps a few people, and if you have other apps with problems, please post about them below.
Roy
Verisign Certificate Expiration Causes Multiple Problems
We had to do a little sleuthing today. Many readers wrote in with problems that turned out to be related. A certificate which Verisign used for signing SSL certificates has expired. When applications which depend on that certificate try to make an SSL connection, they fail and try to access crl.verisign.com, the certificate revocation list server. This has effectively DOS'ed that site, and Verisign has now updated the DNS record for that address to include several non-routable addresses, reducing the load on their servers. Some applications affected include older Internet Explorer browsers, Java, and Norton Antivirus (which may manifest itself as Microsoft Word being very slow to start). Hope this helps a few people, and if you have other apps with problems, please post about them below.
Posted on: 08 January 2004 by Rich Cundill
Seem to have fixed it. I did a liveupdate and then have rechecked 'enable office plug-in' and office files seem to open at same speed they used to. The NAV application itself still takes too long to open though.....
Rich
Rich
Posted on: 08 January 2004 by Rasher
Right..
PR, you are spot on. Disconnecting the network solves the problem. So what does that mean then?
Rich, strange that you have the same problem only today like me.
PR, you are spot on. Disconnecting the network solves the problem. So what does that mean then?
Rich, strange that you have the same problem only today like me.
Posted on: 08 January 2004 by Former member
RoyT/Rich
Well spotted boys!
I hadn't done my homework, but I knew the network/internet connection was a clue, as by shutting it down Microsoft Word moved with normal speed. When ever you have a slow starting application, you're either out of memeory resource or it's trying to make a connection somewhere and can't get a response until time-out.
Well spotted boys!
I hadn't done my homework, but I knew the network/internet connection was a clue, as by shutting it down Microsoft Word moved with normal speed. When ever you have a slow starting application, you're either out of memeory resource or it's trying to make a connection somewhere and can't get a response until time-out.
Posted on: 08 January 2004 by Rasher
PR, Roy T, Rich.
You guys are brilliant. I'm here in the office just after midnight and you have just saved me from tearing my hair out for another day. All fixed. I owe you.
You guys are brilliant. I'm here in the office just after midnight and you have just saved me from tearing my hair out for another day. All fixed. I owe you.