Naim Uniti and Streaming issues

Posted by: Redboxfile on 11 February 2010

My Uniti cuts out intermittently when streaming from my PC. I am using Windows Media player and have also tried the Asset UPNP software. My router is a Netgear DG834g (it isn't wirelss N) I have moved the router into the same room as the Naim but it still cuts out. When contact is lost the Uniti displays the message "connnection with server lost" Can anyone help?
Posted on: 11 February 2010 by Develyn
Read the post "Extreme Uniti frustration". If you scroll down the page you should see it. It has the best information for your issue.
Posted on: 12 February 2010 by vandergraafuk
just in case you cant see it:
http://forums.naim-audio.com/e...2903417/m/7992927827
I would also be suspect of the Netgear. Had a few years back and it was always problematic.
Posted on: 14 February 2010 by Redboxfile
Since my last post I have tried hard wiring the router and I am still having the same problem. I am beginning to suspect there may be a fault with the Uniti.
Posted on: 14 February 2010 by garyi
Its not likely. The netgear router you are using is pretty old had you considered trying a new one?

Long and short is you pay £2k for a streamer, and 30 quid for the router.

The router is the single most important aspect to you network and you spent 30 quid on it.
Posted on: 14 February 2010 by Jack
This will be a process of elimination. I don't own a Uniti but given the message you are receiving then I would start by eliminating your network. Try connecting the Uniti directly to your PC with a direct PC - PC cable (this is a crossed cable) available from Maplins and others.

If you still get the problem you can rule out your network and focus on your PC. Dont forget that you may need to tinker with the address scheme for this to work if your Netgear is acting as a DHCP server for the PC and Uniti.

At the PC end I would definitely try another UPnP server....I noticed XBMC has been recommended, give it a try. You could also try Twonky.

Performance of he PC could be another area to look at but I would try the above two areas first.

Two easier options:

1. Get your Naim dealer to help you with this if possible.

2. Take your Uniti back and see if it works in the dealer's set up.

Hope this helps

Jack
Posted on: 14 February 2010 by Michael Chare
******************************************************************
quote:
Originally posted by Redboxfile:
Since my last post I have tried hard wiring the router and I am still having the same problem. I am beginning to suspect there may be a fault with the Uniti.
Your unspecified PC is (IMHO) more likely to be the source of your problem than the Uniti. Have you tried any iRadio stations? If you have an old PC you could try some of the Linux base uPnP servers.
Posted on: 15 February 2010 by Steve Cox
This is probably nothing to do with the poster's problem, but does anyone know if a router that is streaming wirelessly from a PC to the Uniti uses encryption? If so, how can this be turned off, as it is unnecessary, and presumably limits the maximum transfer rate? I mention this in case there are some encryption options that are not suited to streaming.
BTW, I use the standard Netgear router that comes with Virgin Media broadband, and it doesn't cut out so's you'd notice.
If the cutouts are rare, might they happen when your ISP changes your internet IP address (as I understand they do, even if you leave your router switched on), as this presumably causes the router to do a reset?
Posted on: 15 February 2010 by Michael Chare
quote:
Originally posted by Steve Cox:
This is probably nothing to do with the poster's problem, but does anyone know if a router that is streaming wirelessly from a PC to the Uniti uses encryption? If so, how can this be turned off.
If you are using a wired connection then the router just acts as a switch and passes the packets from one ethernet port to another. If one of the devices uses Wifi, then it is quite likely that the Wifi packets will be encrypted.

It is quite possible that your router will let you turn the encryption off. The problem is that if you do this you will possibly give people outside your house access to your network. I doubt that encryption has any adverse impact on the ability of the Uniti to receive streamed music.
Posted on: 16 February 2010 by Redboxfile
I have a 3yr old Sony RC204 desktop pc which cost me £1800 at the time and a a new Sony laptop and the problem occurs on both pc's so I don't think it's the pc. I have hard wired the router to the Uniti and still get the drop in communication. I am beginning to think about replacing the router. Any suggestions would be appreciated.
Posted on: 16 February 2010 by Jack
Try a direct connection first before spending on new router.
Posted on: 16 February 2010 by Kane
Have a look at this maybe this will help.
http://www.youtube.com/user/th...al#p/u/6/-cvKsTTOtqs
Posted on: 17 February 2010 by andyh411
Morning. I have this router and recently experienced frequent wireless dropouts. As a last resort I switched it from transmitting combined b/g to just g. This has totally cured the problem.

You say you've tried connecting the router to the uniti by cable, but this didn't help. When you tried this, was the pc also connected to the router by cable, or was this leg wireless?
Posted on: 17 February 2010 by SimonJ
Have you tried hard wiring both the Uniti and the PC's to the router so that you rule out wireless altogether? In this instance the router will simply act as a swucth for both the uniti and pc's.
Posted on: 17 February 2010 by Redboxfile
The Uniti was hard wired via an ethernet cable from the router.
Posted on: 17 February 2010 by garyi
What about the PC?
Posted on: 17 February 2010 by Redboxfile
Sorry, yes the pc is hard wired also. I have configured the router for "g" only but no luck. Looking at the youtube video I am wondering what upnp means?, I didn't realise I would need another two boxes and a degree in computing not to mention another bunch of cables to clutter up the room I thought it meant "universal plug and play"? think I will stick to putting a CD in the drawer and a record on the platter. Thanks guys for all your help it is much appreciated.
Posted on: 17 February 2010 by garyi
Right. If the PC and the uniti are hardwired then you do not need wireless, as the uniti is connected with ethernet wireless should not even be an option.

So you can ignore the wireless side.

On your router log onto it, usually 192.168.0.1 using a browser and check that UPNP is turned on.

On your PC you need a UPNP Server, don't use Windows Media Player as its shite. What ever you use, (I cannot help as I do not use PCs) point it at your music folder and wait whilst it does some things, then it will appear on the uniti.

Sorry if you know all this.
Posted on: 20 February 2010 by SimonJ
When playing streamed music have you pressed the i button to get up the streaming buffer level. If so does the music cut out when the buffer gets low? As garyi said, if everything involved in the streaming is hard wired then you should not need wireless. If this is the case and everything is hardwired and using the hard wiring, then it may be your pc that is the problem, but then it doesn't explain why it happens with your laptop also, unless the pc is wired, but the laptop is wireless.
Posted on: 21 February 2010 by Redboxfile
Thanks guys for your help and suggestions it is much appreciated. The buffer level is on maximum until the connection is lost then it drops down to zero and after a few seconds it reconnects and the music will restart at the beginning of the track being played. Sometimes it cuts after a few minute of playing and sometimes it will work fine for 1hr+. I have bought a Draytek vigor v2170 router since my last post thinking my netgear was the culprit and I still have the same problem on the wireless connection. Haven't tried it hard wired yet as it involves a bit of upheaval, I shall when I have time but I suspect it will be the same as when I tried it hard wired before. I also removed Norton.
Next step if hard wiring don't work I'll borrow a friends NAS and maybe try the Uniti on someone else's network.
A work in progress as they say.
Posted on: 01 March 2010 by Redboxfile
I tried a Buffalo NAS drive and it has been fine! I also tried TVersity and so far it has not dropped the connection. So all is good, hope this is of some help to others
Posted on: 06 March 2010 by Steve Cox
quote:
Originally posted by Redboxfile:
I have bought a Draytek vigor v2170 router since my last post thinking my netgear was the culprit and I still have the same problem on the wireless connection.

Apologies if you already mentioned this, but has your Uniti had the recent firmware upgrade? Before I had mine done, I had no issues with cutting out whatsoever; after it was done, every (no exaggeration) track that I try to stream wirelessly from my PC cuts out. Most respondents to similar posts seem to blame cheap routers, but your experience with the Draytek contradicts this. My current feeling is that it is some sort of conflict/incompatibility between Uniti and my streaming software, the much abused Windows Media Server (but it was spotless before the upgrade...). The funny thing is, the wireless LED on my DG834G Netgear router stops flashing some 2 to 3 minutes before the music stops, and the buffer level display on the Uniti shows a full set of bars right up to and including the moment of silence. The error message is 'No network'.
Posted on: 06 March 2010 by Redboxfile
I have tried WMP12/TVersity/Asset and Twonky and experience the dropping of the connection on them all (On two different PC's and two different routers). I have borrowed a 2yr old Buffalo Nas drive and it has been fine but it is limited as far as the codecs it can stream (no Flac/Wave support) but fine otherwise on MP3. So I think I will probably end up buying a Nas drive probably a Netgear Duo equipped with Twonkymedia and stream Flac. Either that or play the CD's and save myself £200 - that always works! What the Puck! I sometimes wonder why we waste so much time money and energy with computer related issues when we could be enjoying the music? It's a distraction! - Happy Listening.....
Posted on: 13 March 2010 by Redboxfile
RESULT! I have just had the Uniti firmware upgrade done and I am now streaming without any problems.