Am I the kiss of death on Naim dealers?

Same here first RPM (great dealership), Spaldings (didn't like them),
Auditorium (liked them)

Oranges and Lemons seemed ok but not bought much stuff there, wanted my LP12 serviced and they directed me to Auditorium. Ended up buying a new cartridge, CD5 then flatcap

Have been trying to contact Auditorium to see about auditioning an CDX2 and AV2 but looks like I may be heading to Oranges and Lemons

To err is human; to really foul it up requires a computer.

Same for me

Bought my LP12 at Tonbridge Hi-Fi (went bust); Ittok at RPM (gone); was thinking of having the LP12 rebuilt etc at Auditorium (gone).

FWIW, I bought some of my Naim gear at O&L, they are just down the road and are pretty good, if a bit chaotic. You really need to visit during a weekday, or make an appointment.

A friend bought his Cryus CD player/AVI amp and Speakers from Infidelity, and said they were v. good.

Billy Vee in Lewisham have a very good reputation, and have been Linn/Naim specialists for over 25 years (but I've not bought anything from them).


On the whole, I think we're quitewell served in SW London.

Kevin

Jaitch,

May I suggest that you travel a bit further and visit, Audio-T in Brighton.

I have been dealing with Julian and I can't recommend him enough. He has been very helpful.

If I have no problem with the Leicester to Brighton distance then SW London to Brighton should be a breeze.

Regards


NB

I am surprised that Graham's hasn't been mentioned here. I have always found them very helpful and certainly worth a visit if you are in London.

Paul

Agreed with Grahams! The guy featured in their Homepage sold me my first Nait (chrome bumpered).
Sadly The Sound Organisation that was in London Bridge gone too

Mat

Dealer suggestions

Thanks everyone for you suggestions, will re-acquaint myself with Grahams in due course.
Joe

I've just purchased my first Naim system [yesterday] from Billy Vee and have to say the service has been excellent, which is why I bought from them and not somewhere a lot closer to home (who I tried and were, quite frankly, terrible).

I'd also like to add that on the phone Infidelity were very helpful. The only reason I didn't go there last week was that my Birthday was on Monday when very few dealers are open.

Seth
Is Naim the only way forward?
Ahh, Ahh! I'm burning!!

Don't whatever you do go to see Julian at Audio-T in Brighton. I like NB would be very upset if you jinx them. Stay away!!

It is the point on the first posting of my thread that is one of my main gripes about the Naim argument about dealers that know their stuff, provide after sales service etc etc.

Not long after I purchased my Naim kit brand new from Studio 99, they stopped dealing in Naim. Where then is the after sales service?

What happened to my helpful dealer who told me that he would help with and offer advice suggestions for my hifi "even years down the line".

It is a straight fact that any dealer can go out of business.

Be aware about dealer promises that may be broken.

Regards

Belsizepark

I know this is an old post, but I came across it whilst browsing.

If you think it is inconvenient for you, the customer when your favourite dealer goes pop, feel some pity for the poor manufacturer who may be owed a lot of money.

This has happened to us (REL) down the years and we just have to grin and carry on. The latest is the Playrooms in Ascot. Sad.

But the good news for most customers is, if they have bought quality British kit they can be assured that they will be looked after by the manufacturer.

Perhaps some may not know that this is not a legal requirement. The law says it is the dealer who is responsible for looking after their customer. So if your dealer goes bust, unless the manufacturer of your kit takes sympathy you are on your own.

As I have said, rest assured that most (all?) British quality manufacturers will take over so you shouldn't lose out

Rasher is right, "just don't go to Julian" at audio "T" in Brighton fOR reasons that go back for more years than I would care to admit to
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