Balanced Power:The thrill and pain of installing your very own electric substation

Posted by: Onthlam on 18 June 2005

This thread is intended to communicate my journey from first thought to making the decision to buy and install the product choice I made.
It is not my intention to go against any forum rules and would appreciate anyone who decides to add to the dicussion respects this wish.

There is,I believe, a great learning here(at least for me)and would like to get this into the minds of others who have the same issues with mains that I have/had.To allow those who have never had the chance or reason to believe that there are options out there(including me). Options that could possibly be the holistic resolution to your barriers from enjoying your Naim system.

Forget about doing things that might burn down your house. Everything I will tell you about is legal here in the states and in the U.K.

Some time ago there were a few threads that talked about the use of hydras and mains conditioners.
I was very interested as I have always thought that the Naim product is perfect when it leaves the factory and I/we screw it up when we get it home.
The last 10/11 monthes I have tried to minimize the effect my room,floor,and setup has on the quality of the music.To that point(for those who know and have seen the amount of work)it has been insane...
Redoing the Fraim 3 times to get it right.
9 floor jacks to minimize the effects of my horrible floor.Corian,porcelan lifts,SB3s,hockey pucks and a 16 foot span attached to the ceiling(garage)to dampen the floor of vibrations.

I can honestly say at the end of the day the kit sounds very good most of the time,great some of the time,and perfect came in the form of a 2 week period in April.
It sounded so good I was afraid to go to the restroom! Afraid that when I came back the conditions would have changed. The music was So emotional,harmonic,pitch perfect,and dynamic I did not want to go to work and when I did I could not wait to get home. Like I mentioned this only lasted for about 2 weeks and it was gone.
Why?
The weather was different than normal.The temp should have been in the 80s or 90s but ended up in the high 60s to the low to mid 70s.
No ac or heat.No pools on and it was for some a school holiday and folks were out of town.
The mains was quiet,very quiet. In all the years of living in California this had never happened before.

Not knowing what to do and where to turn was very frustrating.
Started reading everything I could get my hands on. Everything about ac/dc,conditioning,regeneration,surge protection,and gfci products for home and studio use. Some should remember that I was willing to get my own generator for the kit. This turned out to be not only a bad idea but the worst one of all.

It was by chance that I called NANA one morning and Dave Dever answered the phone. Dave had mentioned a product that he had used in his previous life that worked well in the studio.I had read a bunch of white paper and reviews on the use of balanced power but was still not convinced that this was the way to go.
As most products utilize current limiting designs(no matter what they said)I was not up for finding out for myself that this was true.
I ended up calling my electric company. I asked them if I could install a second meter and dedicated service to the house. I was told that a second meter could not be done and the limit for a single familt home was 320 amps total.
The electric company was willing to put a recorder on my meter to measure harmonics and voltage fluctuations.On that day it was our oldest daughters birthday. Hair driers were a blaze and the 3 girls were going to have nothing to do with the electric company shutting off the power for even a minute.Sucks to be me situation.....
Told them to look at it again after the 17th of the month.
Bottom line here is that It was legal a few years ago to put in the second meter. This is what I was to do when we were building our house. I was shy because of the cost and that was that.....

I was looking for a product that could supply more than enough current(at will with speed) with no gfci,regeneration,or any conditioning what so ever.
More reading and a couple of more calls to Dave put me in the direction I thought would give me the best bang for the buck.

Balanced power is as follows:
When 120-volt AC power is balanced, one side of the circuit has +60 Volts to ground while the other has -60 Volts to ground. (Across the circuit, the usual 120 Volts is still present. A European 230 Volt balanced power system has +115 Volts and -115 Volts to ground on the conductors.

Standard unbalanced AC power systems have a "hot" conductor and a "neutral" conductor. In the US, the "hot" conductor nominally has 120 Volts to ground and the "neutral" conductor has 0 Volts to ground. Europe has a similar system but with 230 volts on the "hot" and 0 Volts on the "neutral."

In a balanced power system, the voltages on the system's two output terminals are 180 degrees out of phase to each other with respect to ground. The system reference (ground) originates at the output center tap of an AC isolation transformer. In other words, the system's grounding reference (zero position) is located at the system's mean voltage differential or zero crossing point of the AC sinewave. This is a far more effective way to establish a reference potential for an AC system. The center tap is then grounded to Earth for electrical safety and for referencing shields.

There is never any voltage or current present on the ground reference in a balanced power system. Transient voltages and reactive currents which normally would appear on the neutral and ground wires are also out of phase and likewise, sum to zero at the ground reference thereby canceling out AC hum and noise.

A balanced AC Power system works the same way as a balanced audio circuit but with a higher amplitude. Both balanced audio and balanced AC incorporate phase cancellation or common mode rejection to eliminate noise.

I decided to contact a company that only makes balanced power systems. These folks were very helpfull on many different levels. They make boxes for in the house as well as sytems for the largest and most critical needs for todays space program. The list of studios and artists that utilize their products is simply a "whos Who" in the music,stage,and recording industry.

More phone calls to figure size and configuration. I was able to get a 10Kva transformer in a NEMA 12 box. This is a transformer that will provide a 100 amps and can run all day at 85 amps. Again with no gfci.There is no gfci device for anything over a 20 amp circuit(mine is 40).Nothing to limit the amount of current that the kit would need at any given moment was installed. The in house boxes come with some of these devices. I was staying away.

Who to install this 325 pound beast?
My family and I went up to Oregon to fetch this thing. The back of my car lowered 5 inches as the lift lowered it onto the cargo area. What am I getting myself into!? I was able to get a material lift (to rent) for a day and spent the day before reinforceing the area in the garage the box would sit on. More lag bolts and angle iron than I have thought would be used to erect most large kiddy play sets was used. It was hot and I had my doubts. Blew up one of the Dewalt 18 volt batteries in the process. Not happy...

A week before this work I was able to speak to the most experienced of all installers. He had made it clear that any sparky could do the job. I called mine and was ready to set up a time for him to come in. I had met him at my place of business and just did not feal great about the potential for success. I called Barry back in lovely southern California."Barry, I need you to install this thing.Everyone has said you have the experience and the track record that will insure the best sound."

I flew him in and off to the house to get it juiced up.
Took 7 to 8 hours to get it done and the power was on.

There is a 30 day money back on all of their products. Thank God!!
I was not happy at all. Everything was dull and compressed. The music was nothing like it was before we started.
I was told that this is common. The transformer needs to run in and stabilize.My take away was to walk away for a couple of days and then make a go at it.
After three days the sound had improved a bunch.Very harmonic,pitch was greatly inproved,and the timeing had improved (that small amount that always got on my nerves.)
There was something still very wrong. With all the benefits there was a sence of dynamic supression. What! A 100 amp system does not have the speed to supply a 2 channel hi-fi current?!

Kuma-This is where your words on the forum played a huge part.
I remember a discussion about the amount of damping on ringing boxes. That the more you put on-the more you may dull the sound. I have been on the hockey puck band wagon for a while now and have loved the effects...
Today I was about to give up when I remembered Kumas words and took off the pucks and replaced them with much smaller(less mass)items.

Holy SHITE!!! What a difference. Had everything else but now I have the dynamics and the speed!!!! I am out of my mind happy....Marc- Calm down and listen. Listen more. Listen even more.

The high end is not described as sweet or harsh. I would describe it as cymbals and triangle. the Bass is not fat, it is a Bass guitar. The vocals-WOW!

This work has been (to this point) the most important upgrade I have ever done. Not saying it will be great tomorrow but if it continues to run in for the next 30 or so days(as they have stated)it will be amazing. I did ask for a 45 day return policy and I was obliged.
The cost at retail for the device I bought was less than a SuperCap!

As much as I was in the camp of nothing will fix this? As much as I was in line with those who believed that there is no device worthy of Naim kit?
I now believe that the "source first" mindset begins with the mains. Clean this up,fix everything else you can and hope for the best.
For me it was a huge leap of faith. I am glad that it worked out. Still, lets see what happens in the near future.

I have not mentioned the name of the brand on purpose.If you have any interest? Please email me at closedmail@comcast.net

Pictures to follow.

Best to all,
Marc
Posted on: 20 June 2005 by Greg Beatty
quote:
My wife was too, but I fell asleep


"My wife was too, but I fell asleep."

I know Big Grin

- GregB
Posted on: 20 June 2005 by JeremyB
Dear Kuma

quote:
less, I know this is 'anoraky' ( hello JonR!) activity and at least I don't lift cables off the floor with cable lifters. ( this is where I draw a line. )


Excuse me but what are those white strips visible under a couple of those cables at the back of your Fraim? Smile


Jeremy
Posted on: 20 June 2005 by Onthlam
An update.....

The DBLs seem to want to dance...

At this point the kit sounds 97/98 percent of the 2 weeks in April. If this continues I am going to become a hermit..Just push the food under the door.

I can compare the change as follows:
Going from a 82/1 hicap to a 552.
I am blown away by the amount of music that is built into this kit.

There is no way I can see myself returning this device.

All the PRAT is there. All the speed is there. Not even a hint of dynamic suppression,or any barrior to the music is present(IMHO).

A few more weeks of run in...
Let's see........



Regards,
Marc
Posted on: 20 June 2005 by mtuttleb
quote:
Going from a 82/1 hicap to a 552.



Marc

No wonder you have been on a continual search for perfection if this was the effect. Are you sure that this is not an exageration? If this is the case, then most people may be satisfied to buy less expensive kit and just take care of the mains problem in order to get the improvements they want. Especially at a price less than a supercap!!

I upgraded my mains to 2x10mm spurs and this made a big improvement. Everything became clear night/day and it was so much easier to follow complex musical passages. I know Naim invest large amounts in the area of regulated power supplies, but I think the mains sensitivity is really something that Naim should put alot more effort into.

Regards
Mark
Posted on: 21 June 2005 by Onthlam
Mark-
If you buy less kit the ceiling for the music will be limited by the design.

I can not say this is an exageration. The difference speaks for itself.
All the changes are relative depending on the level of kit you own.

The brand I use makes them for use in Europe.
Try one and return it if you don't like it.I think the opposite would happen.People would sell their grandmother to get to the next level.

What if Naim built a product that did the same thing as "X"? I agree and wish they would.


"The fish will only get as big as the fishbowl"

Best,
Marc
Posted on: 22 June 2005 by Ron Toolsie
Thats it... I'm getting one.
12.5 kVA at 240V, here I come.

Ron
Posted on: 23 June 2005 by Onthlam
Ron,
A bottle of Williams Pinot 97 if it busts...
If she handles you like a kept man? It's Gargonzola and Purple Haze at yours...

Today makes it a week. Compared to the 2 weeks in April? I would say it is about 98/99 percent there. They do tell me that it will continue to run in for another 3 or so weeks. Big Grin

Adding the second 500 lowered the noise floor.
This thing sent it to the basement!!

I am so glad I took the chance.....

Marc
Posted on: 23 June 2005 by JeremyB
Hey Marc,

Any reduction on the mechanical buzzz from the PSs?

Sorry in advance if you already mentioned it and I didn't see it.

Jeremy
Posted on: 24 June 2005 by Geoff P
quote:
12.5 kVA at 240V
Ron how come 240V not 120V?

Geoff
Posted on: 24 June 2005 by Onthlam
Jeremy-
There is an absence of all noise. Mechanical and audible.It is pretty damn cool..
How close are you to the Sac. area?? Come on by and hear this thing.

Geoff-
The input is 2 pole at 240. Takes both legs off the mains then steps it down to 60/60...
When you have the chance? Come on by....

Regards,
Marc
Posted on: 24 June 2005 by JeremyB
Hi Marc,

I'm in Santa Clara. I found the website and am very interested. It looks exactly what I have been looking for. You have the "Q" version, right? I have more questions but don't really want to ask them on the forum.

Jeremy
Posted on: 24 June 2005 by Ron Toolsie
I should be placing an order today for the 12.5 kVA beast...providing I can talk-I have been smote with an acute attack of bronchitis that has left me near voiceless, although fortunately it has not affected my hearing acuity, so I can listen to tunes while feeling like shit.

I have great hopes for the efficacy of using a monster transformer...I still maintain that the best sound I have EVER heard was at my previous residence after I got the local utility company to put up a new uprated pole top transformer, upgrade the wiring from the transformer to the house to 200 A stuff, and then get an electrician friend to feed a 100A clean feed directly to a hard wired Wiremould strip. And this was circa 1996 when the state of electronic art stopped with CDS1/52/6x135s. I have already proven to my own satisfaction that the two most vital parts of a system is the room and the power feed-in that these typically can offer greater degrees of subjective improvements than upgrading components, and usually at a lower cost.
Posted on: 24 June 2005 by mtuttleb
quote:
I have great hopes for the efficacy of using a monster transformer...I still maintain that the best sound I have EVER heard was at my previous residence after I got the local utility company to put up a new uprated pole top transformer, upgrade the wiring from the transformer to the house to 200 A stuff, and then get an electrician friend to feed a 100A clean feed directly to a hard wired Wiremould strip. And this was circa 1996 when the state of electronic art stopped with CDS1/52/6x135s. I have already proven to my own satisfaction that the two most vital parts of a system is the room and the power feed-in that these typically can offer greater degrees of subjective improvements than upgrading components, and usually at a lower cost.


Yes, so do I

It's a shame that there is'nt something like this available from Naim!

Regards
Mark
Posted on: 24 June 2005 by Geoff P
quote:
When you have the chance? Come on by....Regards,Marc
Hi Marc...Thanks I will. I hope to be out there, but probably not until mid-october

Regards
GEOFF
Posted on: 24 June 2005 by Exiled Highlander
Marc

This may be a dumb question but how much power does this thing suck up at any given point?

Just trying to figure out what the annual running costs might.

Cheers

Jim
Posted on: 24 June 2005 by Onthlam
Jim-
This is a more efficient use of voltage/current.
Because there is no leakage, there is more of the stuff being used to actually power things. I was told that if we were all on balanced power that it could save billions of dollars a year.

Geoff-
Putting it down. We must make the "Horseshoe bar and grill" this time.

Jeremy-
You are,I think,2 hours from me?
If so, get over here!! Razz
email me at closedmail@comcast.net to discuss.

Heading to a concert. more later..

Regards to all,
Marc
Posted on: 24 June 2005 by Onthlam
Jeremy-
actually you are 1.5 hours from me.
How about Sunday??
Marc
Posted on: 03 July 2005 by Onthlam
What the hell am I doing up at 3:40 in the morning?

It will be 3 weeks this Wednesday since the transformer was installed.I can say that I am extremely happy with the results and have new information that may help anyone who is interested in such a product.

The good stuff:
Noise floor has dropped even lower.
PRAT is even better.

The pain in the arse:
I live in the 5th fastest growing town in the states.
It has been hotter than hell as of late.Well, that is normal for us.
Any time the temp is above 80/85 the kit begins to suffer.Normally this resolves itself by 6pm that evening.
At 95 to 100 the pace of the music can be perceived to be slower.Sometimes I need to wait until 8pm to have everything back on days like these.
At 105/110 forget it. Close the box,I lose-Next!
Like now, I will need to start listening at 11pm.This, as you have figured is when the demand is low enough for the devil to hit the sauna.

Don't get me wrong. The overall sounds are much much better than ever before.
In addition,this device has made it easier to decipher the difference between setup and mains issues.

As a reminder,this device does not regenerate or condition in any way.
However, it does remove line harmonics,hum,and prevents any voltage leakage to the ground(reactive load).

I believe the only way to have perfection(as I can see it today)is to have the same benefit any commercial building may have.
Come off the line with their own transformer then into the transformer I use. This would minimize the effects of whatever is going on.

Maybe a heads up? Even if you think your mains is good? Reconsider where you are putting time and effort (if you have done all you can with all else......)

Time for rest.
Marc
Posted on: 03 July 2005 by Ron Toolsie
My 10kVA unit has been ordered and should be in residence next week. Of course I still need to retain somebody to install the blighter.

I have great hopes for this new addition.
Posted on: 03 July 2005 by dave simpson
Ron,

Keep us posted!


Marc,

Did you ever receive the mains hydra? If so, what were your impressions?

regards,

dave
Posted on: 03 July 2005 by Onthlam
Dave,
Actually no.
They said that there was no way to make one for the 120 crowd.
Oh well........

Thanks for remembering,
Marc

Ron-
BARRY BARRY BARRY
Posted on: 03 July 2005 by Exiled Highlander
Marc

I may have missed it in the post here but who makes this thing?

Jim
Posted on: 03 July 2005 by Onthlam
http://www.equitech.com
Marc
Posted on: 03 July 2005 by Geoff P
quote:
They said that there was no way to make one for the 120 crowd.
Oh well........
Marc....You could make your own Mains Hydra. E-mail me if you want advice.

regards
GEOFF
Posted on: 03 July 2005 by Onthlam
Geoff- Thanks. Will do.

Jim- If you have a chance,email me at closedmail@comcast.net.

Marc