Balanced Power:The thrill and pain of installing your very own electric substation

Posted by: Onthlam on 18 June 2005

This thread is intended to communicate my journey from first thought to making the decision to buy and install the product choice I made.
It is not my intention to go against any forum rules and would appreciate anyone who decides to add to the dicussion respects this wish.

There is,I believe, a great learning here(at least for me)and would like to get this into the minds of others who have the same issues with mains that I have/had.To allow those who have never had the chance or reason to believe that there are options out there(including me). Options that could possibly be the holistic resolution to your barriers from enjoying your Naim system.

Forget about doing things that might burn down your house. Everything I will tell you about is legal here in the states and in the U.K.

Some time ago there were a few threads that talked about the use of hydras and mains conditioners.
I was very interested as I have always thought that the Naim product is perfect when it leaves the factory and I/we screw it up when we get it home.
The last 10/11 monthes I have tried to minimize the effect my room,floor,and setup has on the quality of the music.To that point(for those who know and have seen the amount of work)it has been insane...
Redoing the Fraim 3 times to get it right.
9 floor jacks to minimize the effects of my horrible floor.Corian,porcelan lifts,SB3s,hockey pucks and a 16 foot span attached to the ceiling(garage)to dampen the floor of vibrations.

I can honestly say at the end of the day the kit sounds very good most of the time,great some of the time,and perfect came in the form of a 2 week period in April.
It sounded so good I was afraid to go to the restroom! Afraid that when I came back the conditions would have changed. The music was So emotional,harmonic,pitch perfect,and dynamic I did not want to go to work and when I did I could not wait to get home. Like I mentioned this only lasted for about 2 weeks and it was gone.
Why?
The weather was different than normal.The temp should have been in the 80s or 90s but ended up in the high 60s to the low to mid 70s.
No ac or heat.No pools on and it was for some a school holiday and folks were out of town.
The mains was quiet,very quiet. In all the years of living in California this had never happened before.

Not knowing what to do and where to turn was very frustrating.
Started reading everything I could get my hands on. Everything about ac/dc,conditioning,regeneration,surge protection,and gfci products for home and studio use. Some should remember that I was willing to get my own generator for the kit. This turned out to be not only a bad idea but the worst one of all.

It was by chance that I called NANA one morning and Dave Dever answered the phone. Dave had mentioned a product that he had used in his previous life that worked well in the studio.I had read a bunch of white paper and reviews on the use of balanced power but was still not convinced that this was the way to go.
As most products utilize current limiting designs(no matter what they said)I was not up for finding out for myself that this was true.
I ended up calling my electric company. I asked them if I could install a second meter and dedicated service to the house. I was told that a second meter could not be done and the limit for a single familt home was 320 amps total.
The electric company was willing to put a recorder on my meter to measure harmonics and voltage fluctuations.On that day it was our oldest daughters birthday. Hair driers were a blaze and the 3 girls were going to have nothing to do with the electric company shutting off the power for even a minute.Sucks to be me situation.....
Told them to look at it again after the 17th of the month.
Bottom line here is that It was legal a few years ago to put in the second meter. This is what I was to do when we were building our house. I was shy because of the cost and that was that.....

I was looking for a product that could supply more than enough current(at will with speed) with no gfci,regeneration,or any conditioning what so ever.
More reading and a couple of more calls to Dave put me in the direction I thought would give me the best bang for the buck.

Balanced power is as follows:
When 120-volt AC power is balanced, one side of the circuit has +60 Volts to ground while the other has -60 Volts to ground. (Across the circuit, the usual 120 Volts is still present. A European 230 Volt balanced power system has +115 Volts and -115 Volts to ground on the conductors.

Standard unbalanced AC power systems have a "hot" conductor and a "neutral" conductor. In the US, the "hot" conductor nominally has 120 Volts to ground and the "neutral" conductor has 0 Volts to ground. Europe has a similar system but with 230 volts on the "hot" and 0 Volts on the "neutral."

In a balanced power system, the voltages on the system's two output terminals are 180 degrees out of phase to each other with respect to ground. The system reference (ground) originates at the output center tap of an AC isolation transformer. In other words, the system's grounding reference (zero position) is located at the system's mean voltage differential or zero crossing point of the AC sinewave. This is a far more effective way to establish a reference potential for an AC system. The center tap is then grounded to Earth for electrical safety and for referencing shields.

There is never any voltage or current present on the ground reference in a balanced power system. Transient voltages and reactive currents which normally would appear on the neutral and ground wires are also out of phase and likewise, sum to zero at the ground reference thereby canceling out AC hum and noise.

A balanced AC Power system works the same way as a balanced audio circuit but with a higher amplitude. Both balanced audio and balanced AC incorporate phase cancellation or common mode rejection to eliminate noise.

I decided to contact a company that only makes balanced power systems. These folks were very helpfull on many different levels. They make boxes for in the house as well as sytems for the largest and most critical needs for todays space program. The list of studios and artists that utilize their products is simply a "whos Who" in the music,stage,and recording industry.

More phone calls to figure size and configuration. I was able to get a 10Kva transformer in a NEMA 12 box. This is a transformer that will provide a 100 amps and can run all day at 85 amps. Again with no gfci.There is no gfci device for anything over a 20 amp circuit(mine is 40).Nothing to limit the amount of current that the kit would need at any given moment was installed. The in house boxes come with some of these devices. I was staying away.

Who to install this 325 pound beast?
My family and I went up to Oregon to fetch this thing. The back of my car lowered 5 inches as the lift lowered it onto the cargo area. What am I getting myself into!? I was able to get a material lift (to rent) for a day and spent the day before reinforceing the area in the garage the box would sit on. More lag bolts and angle iron than I have thought would be used to erect most large kiddy play sets was used. It was hot and I had my doubts. Blew up one of the Dewalt 18 volt batteries in the process. Not happy...

A week before this work I was able to speak to the most experienced of all installers. He had made it clear that any sparky could do the job. I called mine and was ready to set up a time for him to come in. I had met him at my place of business and just did not feal great about the potential for success. I called Barry back in lovely southern California."Barry, I need you to install this thing.Everyone has said you have the experience and the track record that will insure the best sound."

I flew him in and off to the house to get it juiced up.
Took 7 to 8 hours to get it done and the power was on.

There is a 30 day money back on all of their products. Thank God!!
I was not happy at all. Everything was dull and compressed. The music was nothing like it was before we started.
I was told that this is common. The transformer needs to run in and stabilize.My take away was to walk away for a couple of days and then make a go at it.
After three days the sound had improved a bunch.Very harmonic,pitch was greatly inproved,and the timeing had improved (that small amount that always got on my nerves.)
There was something still very wrong. With all the benefits there was a sence of dynamic supression. What! A 100 amp system does not have the speed to supply a 2 channel hi-fi current?!

Kuma-This is where your words on the forum played a huge part.
I remember a discussion about the amount of damping on ringing boxes. That the more you put on-the more you may dull the sound. I have been on the hockey puck band wagon for a while now and have loved the effects...
Today I was about to give up when I remembered Kumas words and took off the pucks and replaced them with much smaller(less mass)items.

Holy SHITE!!! What a difference. Had everything else but now I have the dynamics and the speed!!!! I am out of my mind happy....Marc- Calm down and listen. Listen more. Listen even more.

The high end is not described as sweet or harsh. I would describe it as cymbals and triangle. the Bass is not fat, it is a Bass guitar. The vocals-WOW!

This work has been (to this point) the most important upgrade I have ever done. Not saying it will be great tomorrow but if it continues to run in for the next 30 or so days(as they have stated)it will be amazing. I did ask for a 45 day return policy and I was obliged.
The cost at retail for the device I bought was less than a SuperCap!

As much as I was in the camp of nothing will fix this? As much as I was in line with those who believed that there is no device worthy of Naim kit?
I now believe that the "source first" mindset begins with the mains. Clean this up,fix everything else you can and hope for the best.
For me it was a huge leap of faith. I am glad that it worked out. Still, lets see what happens in the near future.

I have not mentioned the name of the brand on purpose.If you have any interest? Please email me at closedmail@comcast.net

Pictures to follow.

Best to all,
Marc
Posted on: 05 July 2005 by HansW
Will this solution get rid of mechanical transformer humm? Can anyone advice?

I have humm problems with my kit which I have not been able to get rid of in spite of varying efforts. I have a installed a dedicated spur and switched phases without any noticable improvement. Mains filters do not help (as they get rid of harmonics and not the DC currents that are causing the problem).

This product sounds like it can adress the problem I have.


Hans
Posted on: 05 July 2005 by Onthlam
Hans-
I believe so.
email joe at the above address.
Tell him you are using Naim.
Marc
Posted on: 06 July 2005 by HansW
Marc,

Will do.

Hans
Posted on: 09 July 2005 by Onthlam
Ron-
Did you get yours yet?
Posted on: 10 July 2005 by Onthlam
An update-
The device continues to be a wonderful addition.
The sounds are consistantly improved in the areas of PRAT and speed.Though there is great improvement the Summer continues to be a pain in the ass.
During peak electric use the sound degrades.

During these times the vocal parts have a bit of bloom and are more up front.Normally, vocals are more recessed,defined,and very organic.
The highs and the bass are also effected. Both seem to lose a small amount of definition and maybe a bit of timing in the bass.

Truly, a mixed bag of issues that plague the sounds here in Ca..
The overall effect of the device has been one that I could never live without. This thing will go where ever I go.

I am going to contact the electric company to have them check the freq. and the wave form.
These seem to be the last and only (usual suspects)that I can think are causing me to be frustrated during those peak times....

I began a search for a device that will work on these 2 areas. I do not know if there is anything that will work well enough. My greatest concern has always been to eliminate the potential of any device putting their own signature on the sound. This could be in the form of ruining any part of the Naim sound.

I will look into this and come to some conclusion in a few weeks. I have a feeling that I will just have to wait until mid Sept. to really enjoy things for that second 6 months of the listening year.
During the cooler months there are far fewer times I need to adjust the jacks and from a day to day standpoint, hear but just tiny changes in the sound. Matter of fact, I am excited to hear the kit during this time with the transformer in place. It has to be damn fun...

Regards to all,
Marc
Posted on: 10 July 2005 by mtuttleb
Marc

Just a thought, which is certainly not a new one!!

Maybe you should also consider something that supplies separate clean power to each of the units rather than have them all supplied from the same source.

A little closer to home and weighing in at 6kg, I will try out a Nordost Thor next Monday just to see what all the fuss about this new conditioner is. This is not really my first choice as far as conditioners go, but since my dealer has one it is no hardship to try it. I will do this with the standard Naim mains cables.

Regards
Mark
Posted on: 10 July 2005 by John G.
Marc,

How many amps is the service coming into your home?

John
Posted on: 10 July 2005 by Onthlam
John-
200 to the home.
To lazy to check my own words,I will take the chance to tell you that when Barry(installer) checked the amp draw (as I had the 552 at the 9 position) there was a draw of 2.9 to 3.0 amps for the whole system.
The transformer is a 100 amp capacity design and can run at an 83 amp draw all day!

Mark-
(Using a seperate spur with a number 6 Romex.)
The Nordost appears to seperate the mains for each plug and offer some surge protection.Sounds like it would be a great solution for those who have no control over their own service box.

I do hear what you are saying.By doing this it will not have the desired effect that we would like.The transformer has taken care of 99.9% of all impedence issues. What I believe remains is what's coming to the house.The transformer does not recondition or regenerate(no active devices) so, I am hear to say that with such a low noise level, I can hear(so)much more and in much more detail(what is causing my heartache).

Sat down to listen to the 01 for a few this morn. If all days could be Sunday!!!!!

Regards,
Marc
Posted on: 11 July 2005 by Ron Toolsie
My unit was shipped 4 days ago... I expect delivery sometime towards the end of this week.
Calling Barry (the installer) this afternoon.
Posted on: 11 July 2005 by mtuttleb
Marc,

Sorry to hijack your thread but I tried the Nordost Thor for about 30 minutes this evening with my dealer there as well.

The following is what I wrote to another forum member

I have tried the Thor and I did not really like what it did. The decision was quick because of the following wonderful piece of music from Deutsche Grammophon with a transcription for guitar of the Bach suite no.1 for solo cello (Göran Söllscher). With this piece you really feel the air moving in the room and the sound is so transparent with all the subtle microdynamics wonderfully reproduced. Really superb. With the Thor I thought it was OK but not as involving as I know it to be. Switching back to my pure dedicated spur was night and day. Just didn't like what the Thor did. Sure details and clarity improved with some other things but at the expense of what we all know and love. Oh and the cable into the spur was shiva and I used the standard Naim stock cables. Maybe this is the reason why? My dealer will try this out to see if this was the problem.

So there you are, it looks like I've saved myself some money.

I will search for an isolation transformer solution that Marc Newman is so pleased with.

Regards
Mark
Posted on: 13 July 2005 by Onthlam
I think it is a month today.

It is 109 outside and the kit sounds great.
I have had the jacks to tight since the beginning of the month? Well at least the last week when things got roasty outside.
As it heats up outside my floors tend to drop. As it gets cool they rise.

I did not compensate enough for the change and caused the system to sound less than it could.
Funny, it sounded darn good at night when it cooled off.I should have figured this out by remembering last years experiences.

Any way, the system sounds as good as it would any other time of the year. As good,if not better than those 2 weeks in April...
Very detailed and organic.Vocals are as good as I had with the Quads. The highs are very natural and the Bass is tuneful,tight,and organic(Once the CDS3 warms up!).

Regards,
Marc
Posted on: 14 July 2005 by Ron Toolsie
My transformer arrived on its shipping palette yesterday. Installation to commence soon-I hope. The size of the unit is deceptively small given its 300-plus pound weight. It must be the enormous core and ultrathick windings that lends its heft.
Posted on: 14 July 2005 by Emil F
Ron

what is the actual size of the NEMA box?

Emil
Posted on: 14 July 2005 by Onthlam
If I may?

24X24X8

Marc
Posted on: 14 July 2005 by bec143
Just reading throug this thread and came accross this...

"This carries a low charge of static and messes up the flow in the A5. Once the A5 is up, it takes about 2 to 3 days to dissipate the charge"

How can it take days for the statiuc charge to dissipate, and how do you know that it has?

Bruce
Posted on: 14 July 2005 by Onthlam
"How can it take days for the statiuc charge to dissipate, and how do you know that it has?"

Simple answer is:Because I tried it,it worked,and that is how long it took.

(Test for static)Rub wool socks on carpet until your arm hair stands up. Next touch daughter on tip of ear....) Big Grin

Having had my own experiences with static charge,the type that shuts down Quads-And have talked to others who have tried to their own glee-

The first time I tried this, I heard a difference but did not like the change.The second time the same.Just decided to leave it alone and see what happens.Over night there was a change that I favored and in another day was an improvement(IMO).

Your results may vary.While supplies last.May not be used in conjunction with any other offer.
Try it-You'le like it.......
Marc
Posted on: 15 July 2005 by Emil F
quote:
Originally posted by Marc Newman:
If I may?

24X24X8

Marc

Thank you, Marc!

Emil
Posted on: 18 July 2005 by mtuttleb
Marc

Since you have had this for over a month now.

What are the changes to the electricity bill.

regards
Mark
Posted on: 18 July 2005 by Onthlam
Mark-
Kindly remember this transformer provides power only to the hi fi.I would not know how to measure this so it would be accurate.
Based on what I read the use of balanced power will save money.measureing it?
The weather here for the last 2 weeks has been very hot.Each day has been at least 100,with some as high as 112 degrees.For me it would be easier to take a stab at it in the non ac months.

This is a passive system.There is nothing to make me believe there would be higher use or demand.Even if the device were not balanced.

Regards,
Marc
Posted on: 18 July 2005 by Ron Toolsie
My unit will be installed sometime in the next day or two. Unfortunately I am out of town until the end of the week, so I will probably have to wait until Friday evening to see/hear how this has helped out. The good news is that the first few days of burn in will already have occurred. I had a brief gander at this box over the weekend along with the electrician. He was amazed by the sheer size and bulk of the tranformer with regard to its low current application to be. He also had a brief listen to the system and literally broke out in goosebumps when Mindy Smith sang-it was, he said, by FAR the best audio he has ever heard and opined how could it possibly get any better. I'll have him back over in a couple of weeks to take another listen to it once there has been a little more run in time.

Ron
Posted on: 18 July 2005 by mtuttleb
quote:
He was amazed by the sheer size and bulk of the tranformer with regard to its low current application to be.


quote:
.....and opined how could it possibly get any better


Interesting thing trying to deal with electricians in connection with HiFi Confused
Posted on: 18 July 2005 by Onthlam
Ron-
Hope the install went well.
How was he to get the box up? It took everything Phee and I had to keep it straight on the lift....

Just got done listening. Ron, the darn thing sounds like QUADS on steroids. So much fun I can not stand it. well, I can and will. Big Grin

That 4th week of run in was the key.

Talk soon,
Marc
Posted on: 19 July 2005 by Ron Toolsie
Installation will happen tomorrow-Wednesday. No mechanical lift is going to be used-instead the electrician will use the old fashioned octopus approach-himself and three other guys.
I look forward to this weekend and my very initial impressions.

Ron
Posted on: 22 July 2005 by Ron Toolsie
The balanced power transformer was installed yesterday (7/21). The electrician informed me that the previous electrician who installed the sub-panel from the main breaker to the one in the music room used-gasp- aluminum wire. Needless to say that this will be replaced in very short order with some JPS in-wall stuff.

The equipment, bar the NAP500 has all been turned back on again and is warming up. I should be back home later this evening and will have some preliminary impressions to share. I have been warned though that the transformer requires an extended burn-in and the first week can be somewhat of a disappointment.

More later.

Ron
Posted on: 22 July 2005 by Derek Wright
Oh Ron - you will have to disconnect the Balanced power box so that you can run in the new power wire and then do a compare with the new box compared to run in cable - perhaps you can use the box to power the rest of the house (so warming it up) prior to switching it in to the HiFi system power.

We all know that you must not do too many changes at a time <G>