HDX software upgrade

Posted by: MDM on 03 August 2009

I realise that this topic is not exactly new but I would like to bring it to Naim's attention again. I am sure that there are a lot of HDX owners out there who are impatiently waiting for the next real software upgrade for the HDX (and not the intermediate releases to sort out some bugs).
I appreciate that Naim will probably prefer to launch the software as bug free as possible, even if it takes a bit more time (and external development). However, we are waiting for almost half a year now ....(I believe it was first expected to be released in March).

It would be nice to hear from Naim when the new software upgrade will be available and what new features will be included (internet radio, ... ? ).
Posted on: 26 January 2010 by Klout10
It's probably closer than we might think.

I've noticed that the Owner Manual for the current HDX version has been removed from the website. There's a (dead) link to a "Reference Manual Issue 2" ...

Regards,
Michel
Posted on: 27 January 2010 by JeremyT2
The main man is touring the far east and the antipodes - he needs to get back and put a rocket under this. Too many promises and teases.

J
Posted on: 30 January 2010 by Cjones
quote:
Originally posted by docmark:
This great hardware manufacturer also seems to be struggling getting its product out. Where are the Naim DACs for the North American market?


Ain't that the truth. I have been waiting for a NS01 since November... Granted, I guess I am better off then the guy in Hong Kong, who got one with old software...
Posted on: 31 January 2010 by nocker
Any news on when the update will be ready please Naim?
Posted on: 31 January 2010 by Klout10
Hi Nocker,

I've contacted Naim directly last week with the same question. The answer was that there were two issues with the beta version which was released before Christmas. When these are solved, the final version will be released...

Probably within two weeks (don't we have heard that before?)...

Regards,
Michel
Posted on: 31 January 2010 by Hans Vereecken
quote:
Originally posted by jon honeyball:
A little birdie told me that this software update might be available in final version within a week or so.


I think, the little birdie went to the southern countries and only returns in spring.
Posted on: 31 January 2010 by Klout10
Big Grin
Posted on: 31 January 2010 by rich46
quote:
Originally posted by Hans Vereecken:
quote:
Originally posted by jon honeyball:
A little birdie told me that this software update might be available in final version within a week or so.


I think, the little birdie went to the southern countries and only returns in spring.


maybe all they efforts are to manufacture units that make the company money in these hard times, we would all do the same
Posted on: 31 January 2010 by Cjones
quote:
Originally posted by rich46:

maybe all they efforts are to manufacture units that make the company money in these hard times, we would all do the same


Err, the HDX is a collection of fairly standard computer parts. The "spice" if you will, is largely in the software. Further, I suspect that the HDX is making Naim plenty, more today then when they launched the HDX. Specific computer part prices, such as a processor go DOWN over time, courtesy of Moore's law..

Sorry, I wrote this and then realized you might be making a funny...
Posted on: 31 January 2010 by David Dever
quote:
Originally posted by Cjones:
quote:
Originally posted by docmark:
This great hardware manufacturer also seems to be struggling getting its product out. Where are the Naim DACs for the North American market?


Ain't that the truth. I have been waiting for a NS01 since November...


News to me...!
Posted on: 01 February 2010 by Cjones
quote:
Originally posted by David Dever:
quote:
Originally posted by Cjones:
quote:
Originally posted by docmark:
This great hardware manufacturer also seems to be struggling getting its product out. Where are the Naim DACs for the North American market?


Ain't that the truth. I have been waiting for a NS01 since November...


News to me...!


Really, well there is the first issue. You have been in direct contact with my installer. In fact, I even have a copy of an email you sent him last year.

How about we just put our differences aside and let everyone know when the software update will be available?
Posted on: 02 February 2010 by azjya
I phoned Naim USA last Tuesday and spoke to Charlie. He seemed a bit vague on the details but told me they have been putting the beta of the new software on all HDXs before shipping them out. I tried to pin him down on which software version he was referring to. He couldn't I
give me the version number but told me that it was the version which enabled ripping to NAS...
Posted on: 02 February 2010 by rich46
quote:
Originally posted by azjya:
I phoned Naim USA last Tuesday and spoke to Charlie. He seemed a bit vague on the details but told me they have been putting the beta of the new software on all HDXs before shipping them out. I tried to pin him down on which software version he was referring to. He couldn't I
give me the version number but told me that it was the version which enabled ripping to NAS...



seems poor feedback from naim, on animportant issue like this. could lose the customers allan
Posted on: 02 February 2010 by Klout10
quote:
Originally posted by azjya:
I phoned Naim USA last Tuesday and spoke to Charlie. He seemed a bit vague on the details but told me they have been putting the beta of the new software on all HDXs before shipping them out. I tried to pin him down on which software version he was referring to. He couldn't I
give me the version number but told me that it was the version which enabled ripping to NAS...


Confused

Regards,
Michel
Posted on: 12 February 2010 by nocker
quote:
Originally posted by Hans Vereecken:
[QUOTE]Originally posted by jon honeyball:
A little birdie told me that this software update might be available in final version within a week or so.


I think the little birdie got it wrong again! Frown
Posted on: 12 February 2010 by gone
Had I not enrolled on the beta programme before Christmas, I'd be pretty angry by now. I really feel for you guys.

A bit
Posted on: 13 February 2010 by Klout10
Nero, I envy you!

Frown

Regards,
Michel
Posted on: 13 February 2010 by jon h
quote:
Originally posted by nocker65:
quote:
Originally posted by Hans Vereecken:
[QUOTE]Originally posted by jon honeyball:
A little birdie told me that this software update might be available in final version within a week or so.


I think the little birdie got it wrong again! Frown


Twas Dougy Graham at CES. Clearly something must have surfaced at the last minute to prevent release.
Posted on: 14 February 2010 by gone
well, you know what they say - you can always tell a salesman is lying if his lips are moving....

Sorry Doug, no offence Winker
Posted on: 14 February 2010 by David Dever
quote:
Originally posted by Cjones:
quote:
Originally posted by David Dever:
quote:
Originally posted by Cjones:
quote:
Originally posted by docmark:
This great hardware manufacturer also seems to be struggling getting its product out. Where are the Naim DACs for the North American market?


Ain't that the truth. I have been waiting for a NS01 since November...


News to me...!


Really, well there is the first issue. You have been in direct contact with my installer. In fact, I even have a copy of an email you sent him last year.

How about we just put our differences aside and let everyone know when the software update will be available?


Contact me off-line–I have no idea whom you speak of.
Posted on: 14 February 2010 by David Dever
quote:
Originally posted by azjya:
I phoned Naim USA last Tuesday and spoke to Charlie. He seemed a bit vague on the details but told me they have been putting the beta of the new software on all HDXs before shipping them out. I tried to pin him down on which software version he was referring to. He couldn't I
give me the version number but told me that it was the version which enabled ripping to NAS...


This is not correct–this was likely our CES demo unit.

We, too, are anxiously awaiting the public release of this software, as we've got quite a few DACs in the field that could use a server to go with 'em!
Posted on: 15 February 2010 by Paul Stephenson
Full details of the release 1.5a will made this week,when,where and how to...
Posted on: 15 February 2010 by nocker
quote:
Originally posted by Paul Stephenson:
Full details of the release 1.5a will made this week,when,where and how to...


Would you like to bet me a DAC on this statement Paul? Winker
Posted on: 15 February 2010 by Klout10
Big Grin
Posted on: 15 February 2010 by gone
Last time I bet on this, I ended up 20 bucks to the bad with pcstockton Frown