Set IP Tool link broken?

Posted by: Jejoma on 29 April 2012

I have a UnitiServe Hard Disc Player / Server. When I follow the link from this unit's web page to Set IP Tool I get the instructions for the Desktop Client Interface. Although written for the HDX I presume it also applies  to my unit.

 

However, no mention is made of how to set the IP. Can anyone tell me how to do this please? At the moment I have to search for the UnitiServe every time I switch it on.

Posted on: 29 April 2012 by NickAW

Try setting the IP from your router rather than the US?

 

Nick

Posted on: 29 April 2012 by rjstaines

Just looking at what Naim says about static IP addressing for the HDX:

 

Static addressing mode should only be used in the following situations:
• The HDX is being used in a NaimNet or NetStreams setup.
• The HDX is being used with a ‘hardware VPN’ where the network administrator
allocates static IP addresses to each device.
• The HDX is being controlled via Ethernet by a Crestron or AMX control system.
• Port forwarding is used to control the HDX from outside the LAN.
• The HDX is to be controlled by a web browser and the network does not have a local
DNS server.

 

In other words they're saying "don't".  So why do you want to exactly?  When you say you have to search for it.. search with what program?

 

At the end of the day, I'm questioning how often you do actually turn it off. Mine has been on for months, but even so, you shouldn't need to search for it when switching off and on, so I would be looking at why this is necessary.  I take it your router is set to allocate IP addresses (DHCP is on?)... and your computer doesn't use static IP addressing?

 

All very intriguing...

 

Incidentally the IP address setting tool link here seems to work although Windows firewall will block it initially:  http://www.naimaudio.com/sites...0Set%20IP%20Tool.zip

Posted on: 30 April 2012 by Jejoma

Thank you for the reply rjstaines. I'll go through it point by point:

 

"Just looking at what Naim says about static IP addressing for the HDX:

 

Static addressing mode should only be used in the following situations:
• The HDX is being used in a NaimNet or NetStreams setup.
• The HDX is being used with a ‘hardware VPN’ where the network administrator
allocates static IP addresses to each device.
• The HDX is being controlled via Ethernet by a Crestron or AMX control system.
• Port forwarding is used to control the HDX from outside the LAN.
• The HDX is to be controlled by a web browser and the network does not have a local
DNS server.

 

In other words they're saying "don't". "


That does rather seem to be what they are saying


"So why do you want to exactly?  When you say you have to search for it.. search with what program?"


With Naim's Desktop Client.

 

"At the end of the day, I'm questioning how often you do actually turn it off. Mine has been on for months,"


The temperature mine runs at I would be worried to leave it on overnight!


"but even so, you shouldn't need to search for it when switching off and on, so I would be looking at why this is necessary.  I take it your router is set to allocate IP addresses (DHCP is on?)... and your computer doesn't use static IP addressing?"


No, I don't use static IPs at the moment. My PC just seems to have trouble finding the Naim hard drive on the network.

 

"All very intriguing...

 

Incidentally the IP address setting tool link here seems to work although Windows firewall will block it initially:  http://www.naimaudio.com/sites...0Set%20IP%20Tool.zip"


It's not the tool I can't find, it's the instructions on how to use it. I was hoping for a "Dummy's Guide" since I know nothing about static IPs. I t sounds like I'm best leaving things as they are.


Cheers, John

Posted on: 30 April 2012 by rjstaines

OK John, thanks.  Yours is doing what mine does! 

 

The HDX runs HOT to the touch. Looking at the temperatures reported in system status right now, mine is now 51 degrees at the processor and this is the diskless SSD version. With a disk inside you can expect a few more degrees of warmth.  It's designed to run this way, so if I were you, I would leave it on 24/7.  As with most Naim kit, the HDX likes to be left on - you'll benefit sonically from doing so.

 

Also like yours, if I turn mine off and on for any reason, I have to use the 'search' facility in the desktop client application, so you're not alone.

 

However, most of the time I use the web browser to control the HDX - it's much easier to use and does most things the DTC does and looks much much better IMO.  Open your favourite web browser and type the name of your HDX into the address bar followed by /index.htm, so mine is http://nshdx83e5/index.html   Access via the web browser will just work whether or not you've turned the HDX off & on recently.

 

(In fact it's so good, I've banged on before in this forum about having a web browser control app for the NDX)

 

Hope this helps.

Roger

Posted on: 30 April 2012 by rjstaines

PS - with regard to the IP setting tool - if you set the TWO IP addresses on your HDX, you then have to go into your router and change the IP address range in order to exclude your router from allocating (by DHCP) the 2 addresses that you've set your HDX to.  So "Dummy's guide"... probably doesn't exist !!!

Posted on: 30 April 2012 by Phil Harris
Originally Posted by Jejoma:

Thank you for the reply rjstaines. I'll go through it point by point:

 

"Just looking at what Naim says about static IP addressing for the HDX:

 

Static addressing mode should only be used in the following situations:
• The HDX is being used in a NaimNet or NetStreams setup.
• The HDX is being used with a ‘hardware VPN’ where the network administrator
allocates static IP addresses to each device.
• The HDX is being controlled via Ethernet by a Crestron or AMX control system.
• Port forwarding is used to control the HDX from outside the LAN.
• The HDX is to be controlled by a web browser and the network does not have a local
DNS server.

 

In other words they're saying "don't". "


That does rather seem to be what they are saying

 

That's a pretty good summary from Roger.

 

If a Naim Music Server (UnitiServe, HDX or NS0x) is used in a NaimNet system then it *MUST* be set to a static address - this is a requirement of that system.

 

Similarly, if it's being used with a 3rd party control system (Crestron, AMX, Control 4 etc.) where TCP/IP control of the server is being used then again it *MUST* be set to a static address.

 

If you're using the web interface to control the server directly then in a Windows environment you can use \\NSHDXnnnn or \\NSSRVnnnn or NS0xnnnn (where nnnn is the last four digits of the MAC address) to access the unit without knowing the IP address of the unit. (Doesn't work with OSX I'm afraid.)

 

Originally Posted by Jejoma:

"So why do you want to exactly?  When you say you have to search for it.. search with what program?"

 

With Naim's Desktop Client.

 

 
Desktop Client should try to reconnect to the previously connected IP address but if it can't then a quick "search" should find it again...
 

 

The temperature mine runs at I would be worried to leave it on overnight!

 

 

Hmmm ... The music servers are designed to run quite warm - it was one of the reasons that Seagate liked the environmental testing results as the drives had a nice stable temperature platform to work in and weren't being constantly and aggressively warmed and then cooled.

 

 

It's not the tool I can't find, it's the instructions on how to use it. I was hoping for a "Dummy's Guide" since I know nothing about static IPs. I t sounds like I'm best leaving things as they are.

 

 

Ahha - there isn't a manual for it - if you understand IP addressing then it should be pretty self explanatory and if it isn't them it's probably best left alone.

 

Phil

Posted on: 30 April 2012 by Jejoma

A sort of combine reply to Roger and Phil - 

 

I also spoke to my Naim dealer with regards the operating temperature of the Naim units. His explanation was that the casing was designed as a heat sink and was intended to be hot. This seems to concur with what you are saying. However, because the units sit in a wooden shelving unit I am loathe to leave them on overnight / over several days.

 

Re the IP address, it certainly looks like I should leave it floating so I'll give up on that idea.

 

Re the lack of instructions, I would point out that the heading under the download section does say "

Software Download Instructions - Desktop Client and Set IP Tool"! 


Re controlling the units, I generally use my iPad (Thank you very much Naim) but I am still in the process of ripping my CDs. At least 1 in 10 are not recognised and so I have to enter the info manually. I find this much easier from the desktop client than from the web browser.


Thank you to you both.

John