1.6c Update

Posted by: The Meerkat on 05 May 2012

Hi guys

 

Just read the thread on updating the US to 1.6c. I have downloaded the update folder to my Mac. Now what do I do with it? Burn it to a CD, DVD or what? Anyone done it?

 

Cheers

 

David

Posted on: 07 May 2012 by The Meerkat

I haven't got an HDX. It is a Unitiserve SSD.

 

I am trying to establish whether or not the disc has burnt correctly. if it has, then the Unitiserve may well be faulty.

 

A couple of people on the other threads that I am running, have said, the burnt disc should show three folders. 'Desktop Client', 'Manuals' and 'Upgrade'. A click on the 'Upgrade' folder should show five Zip folders. This is exactly what my disc contains.

 

David

Posted on: 07 May 2012 by garyi

Well the serve is at heart a PC. Try powering it down for five minutes and unplug from the wall. Then  start up, but unplug anything not needed, i..e ethernet, usb HDs etc.

 

Put the disk in, it will be read and enjected, leave it for ten minutes and go back to it.

 

Go to be worth a try.

Posted on: 07 May 2012 by The Meerkat

Hi garyi

 

Done all that, in fact left it for 30 mins. No joy! I have now emailed Naim. Hopefully, they will tell me what I'm doing wrong.

 

I need to speak to someone who has a Unitiserve SSD and who has created an update disc, using a Mac. Also, what folders/files are on that disc. Then I'll know if I am burning the disc right.

 

The Unitiserve is not bothered what OS created the disc, providing all the folders and files are there, and it can read and update them.

 

David

Posted on: 07 May 2012 by Andrew Lunn
Hi I am in the same position. Copied with my I mac I can see the 3 folders. Client, manual and update. The disc eject once copy was complete. Inserted disc into my serve ssd, after about 30 minutes I checked to see if anything was happening, it appears it could not see any disc so I ejected the disc. I switched everything off etc an restarted it still read 1.6b. I copied another disc and tried again, same thing only now I can not eject the cd. Tried switching on an off a few times and manually ejecting, still no joy. Getting quite frustrated now. Andy
Posted on: 07 May 2012 by The Meerkat

Hi Andy

 

Oh dear, you must be a tad fed up. Not sure what to suggest to get the disc out. I ripped about 250 CDs a couple of weeks a go, and a Queen CD got stuck. Kept on putting my finger over the Naim logo, and in the end it popped out...thank god!! As most people will agree, CDs are manufactured at different standards. It appears that the Unitiserve can be a bit fussy with some CDs. If you are getting the same three folders as me on the burnt CD, then I must be burning it correctly. Wonder why our discs won't update the Unitiserve? 

How long is the disc in your Unitiserve for? Mine is in only for about 10-12 seconds, then it ejects.

 

Hope you manage to get the disc out soon.

 

David

Posted on: 07 May 2012 by Andrew Lunn
Hi David Just managed to get the disc out. I think it was in for around 30 minutes before I tried to eject. Still it hasn't updated. Thanks Andy
Posted on: 08 May 2012 by Steve w

Hi David / Andrew....with some trepidation I burnt 1.6c on my mac using disc utility....put disc in Unitiserve (non ssd). Machine read disc for about 10-15 seconds and auto ejected...left machine to its own devices for 10 min..watching progress on the n serve app on iPad ...shows loosing connection and then after a few minuites auto re - connects showing 1.6c.     Everything is working as normal now.   I know this may not help but are you burning the right file using disc utility ? On my mac I opened the downloaded file and in disc utility highlighted the 1.6c folder click on the burn symbol ( looks like the radioactive symbol) ...couple more clicks as required and the disc was burnt. Any chance this is an ssd issue?   Hope you succeed !  Steve.

Posted on: 09 May 2012 by Andrew Lunn
Hi I managed to eject the disc. I asked a friend to down load the update on a windows 7 pc. Inserted the disc after around 10 seconds the disc ejected. The desktop client then went to reconnecting and after around 10 minutes reconnected with update completed 1.6c. Not sure why it would not work from I mac. Thanks for everyone help Andy
Posted on: 24 June 2012 by WonkyBit

Phil,

 

I tried upgrading my US to 1.6c from 1.6b. No love.

 

Found this message in the in the logs:

 

"Error(7009)=the command name 'backupxml' was not recognised Source=Vader Utility"

 

Ring any bells?

 

Thanks,

 

Ron