Latest nStream update

changed...

CSI_Basel  had the problem with my NDX , turns out i had to download a CP210X USB TO UART BRIDGE Driver onto my laptop.....my NDX did have a RS 232 connection but a small usb port. anyway worked fine after the download, paul

That's what I get for scanning too many threads and posts too quickly. I'll just have to slow down. Thanks for the charity, but you can't claim gift aid.

I did find a fix - posted further down....You need to go back into Twonky Media Receivers and you will find that your iPad3 appears as a control point as well as the SuperUniti.  Twonky will have assigned them low res 'Generic Media Receiver' profiles.  Easily fixed on the media receivers page on Twonky.  I have both the iPad and NDX set to 'Kinsky Desktop' and the issue goes away.  Other Media Receivers would probably work just as well.

Hope this helps

Ta for that, which prompted me to upgrade my QNAP software to Twonky 7.09. This introduces a new "Naim audio streamer" control point - hopefully this will prove to be helpful and will also show up in other uPnP packages, if it hasn't already.

So I have selected that for my Qute and SuperUniti... but... Twonky 7.09 doesn't have a setting for any Apple device other than an iPhone (which doesn't give hi-res art paired with the Naim control point) and curiously, there is no setting for Kinsky Desktop either, so I am still stuck with low res artwork.

I suspect this issue very much depends on flavour/version of uPnP software we are all using, but it would be great to find a solution that let iPads display high-res artwork, because I imagine that is how many of control these streamers. Anyway, whatever the case, Nstream sure beats all those retro remotes. Hey, do you remember how grandfather told us he used to actually have to get out of his chair to press buttons and stuff???

Anyway, thanks for the tip and if anyone finds out any more about how to fix the low res artwork problem after 3.16, I am all ears.

Thinking around this, the reason I bought Naim kit was to listen to music, not to fool around with software, but the system makes such wonderful sound, and Nstream works so well in most respects that I'm just gonna have raise a glass to the software engineers at Naim. Particularly if they produce an upgrade packager that works on a Mac. Make that a double.

Incidentally, I snagged an ex-demo pair of PMC 20.23s and they are awesome even with the Qute - listening to the Stones Live in Tokyo right now and my 16 year old daughter has just told me to turn the music down because it is too loud (Yesssssssssss! If it is too loud, you are too young.). I didn't intend to spend quite so much money, but you know how it goes... but if anyone is thinking of trying this pairing, it does not disappoint. Even with low-res artwork and teenage daughters to cope with (-:

Andrew

If you have read my post about the problem with SU,you see it is not simple. 

I strongly agree with others about Naim should develop better update process

After the update, I now have problem with server not respond and compatible upnp, as some members in here also encounter. Not a pleasant experience!

I agree that the process is a pain. Yes I have read that the architecture of the product calls for such update via both the serial/USB port as well as the ethernet port.

Naim should have designed from ground up with ease of upgrade as a number one requirements. When I told my friends that a serial cable is required, he ask jokingly asking if this is a 10year old product or some military/aerospace project! Common, we are looking at a high end consumer product launched within the last 3 years.

Hi Guys,

You can only have one control point per Uniti / ND product so if you have an iPhone / iPad already connected then any further iPhones / iPads will be locked out until the app is closed down on the first device (or it is controlling a different Uniti / ND product).

Cheers

Phil

The general cause of these messages tends to be due to the fact that with the new version of n-Stream the default action is that the app becomes the UPnP control point and many domestic networking products appear to be unable to handle the UPnP control point being on the wireless side of the network and bridging over to the wired side - this is not a bug in our app but is a limitation of the intermediate networking hardware.

If you are experiencing this then please go to the settings page on the n-Stream software and select the "UPnP Compatibility" option which will restore previous functionality.

Cheers

Phil

I have 3.16 successfully running now and stable on a SuperUniti and UnitiQute.

My NAS is a QNAP TS-219P-II FWIW, running Twonky 7.09.

Both the SU and the UQ are hard-wired through a Cisco router (can give the spec if anyone wants, but it is one of the small business models).

Wireless for the iPads/iPhones running on Apple Airport Extreme/Time machine, the pair being bridged as the house is bad for wireless otherwise.

Trevor Wilson at Naim was very helpful here - many thanks.

The only problem I experienced after installing 3.16 was that I went back to low-grade cover-art. Several people here provided helpful suggestions, for which also many thanks.

The solution was to upgrade Twonky on the QNAP to 7.09 - which supports the Naim Control Point.

I set the SU and the UQ to use this control point, as well as the iPads/iPhones, then refreshed the album artwork cache and bingo! hi-res art is back.

One tip is that if you are using Twonky 7.09, the setting may not "stick" in Twonky setup, unless you are pretty slick with saving the changes. If you delay too long, a bug in the software resets it back to "generic media server". I got around this by firing up Nstream on each iPad/phone in turn, then going into Twonky sharing, changing that device to the Naim control point, saving and then backing out of sharing, before rinsing and repeat.

I hope this helps - I suspect that the same principle will work with other uPnP servers, as long as they have been upgraded to support the Naim control point.

And thanks again, people, for being so helpful. May all your listening be a pleasure and all.

Andrew

All,

One more vote on the "its not that hard" side of things. Updated NDX to 3.13 and then 3.16 with ease. Hooked up the cable to a laptop, did a few clicks and left it to do its thing each time.

I did not find this any harder or more cumbersome than updating itunes ....and that seems to happen a lot more frequently.

The functionality is excellent and flawless so far (and super fast). Well done to the engineers for solving this.

David

Can I add - many apols to the Lebowski, that I have the rescan interval set to zero... forgot to put this in... I always run Twonky set not to rescan, because otherwise, given the size of our library, it is rescanning more often than not and when it is rescanning, it triggers endless server errors.

I will now go and have myself beaten with birch twigs etc.

Andrew

It suddenly occurs to me that rescans may account for quite a few of the server errors other people are getting, if they are using Twonky. I was badly affected by this in the beginning, but, (call me sad) I sat down and RTFM and then experimentally turned rescanning off. The server errors vanished, with very occasional exceptions when the server has gone to sleep and even more occasional errors when I try to play Garbarek's Witchi-Tai-To, which for some reason the Naims will not play, at least when they were on 3.13, although this may be fixed on 3.16. I have been running Twonky 7.09 with rescanning set to zero for two days now and it hasn't missed a beat, although I should also point out that on a large music collection (25000 tracks here) it takes several minutes to complete a manual scan. OTOH, you only need to rescan when you add new music, which in our case, means when I snag a new CD (well OK, a secondhand CD, call me mean) off Amazon.

Andrew

A disappointing response from your dealer however I assume that you have contacted support@naimaudio.com and Steve is helping you out?

Phil

A disappointing but all too common response - these dealers are not doing their job. No better than Ebay box shifters! Naim must know who they are so what are they going to do about it? By the time you find out the dealer is hopeless it's probably too late.

I think I know who you mean - I use  Tom Tom Audio who is excellent but 100 miles away from me. There are probably other good dealers closer but I know at least 2 who are hopeless at supporting networking products, good as they are with "traditional" hifi. It does Naim no good to have dealers selling things they can't support and it must put many people off Naim, streaming audio or both. 

If Naim can't bring themselves to disenfranchise these old lags they should introduce a 2 level accreditation to differentiate them. My understanding is that a significant part of the retail price is meant to cover installation and support - if that is the case these dealers are robbing their customers!

...time for  a career change?