Unitiserve hangs on startup

Emailed Naim support tonight. As soon as I get an answer I will let you know.

Stefan

Guys,

As it turns out my issue was not a virus issue. Naim asked for my serve to be return for analysis. I had the same problem with my serve (3 times to be exact). I don't have the answers other than this is an HQ solution.

In the end, I gave up and have returned my Serve. I suspect, there is a software/hardware issue/conflict somewhere in the chain. Either way, too much of a headache for me personally. I read directly from the Unpn on my NAS drive.

I know this isn't the answer you want to hear.....Best of luck. Naim is supposed to get back to me with a diognosis.

Scot

...both of my previous "crashes" (where it was stuck in boot mode) occurred after a power outage.

So it appears I am not the only one this is happening to.

In the end i had to send it back to the dealer. Will post an update when i find out what was wrong. 

Scot,

We have got your unit back only a few days ago. So we have not got the time to analyse it. as it is now ours, no rush. Customers first...

But your unit was infected, at least the second time we got it, no doubt about that.

I understand, just curious as to what the final diagnosis is.

Thanks again, and when you have any further information that you can share (regarding that pre we discussed) please let me know (via email).

All the best,

Scot

Got an email from the dealer that they had to change the hard drive and they could not recover the music from the old hard drive!!!  It was only 5 months old and i still hadnt finished loading it with music so i hadn't got round to setting up a backup 

So when i gt it back later this week i have to reload my cds again.

I'm very irritated and now i wish i hadn't spent almost 3000 euros on a server just because it says Naim on it!

Hi guys,

   Only just read the thread above.

I do not have a uniti serve but do have an HDX. Just a thought.

If the hard drive has failed after power outages, then it's unreasonable to blame Naim kit.

I believe that they work in a similar way to normal computer drives, ie if you shut down the drive without closing it properly (as a result of a power outage) then the drive does not know where it is and cannot read the data.

If youhive in an area that is a risk of power outages, may be worth considering powering the unit through a UPS unit. These can be bought in the form of small extension blocks, but with battery back up built in to them.

I know this might not be ideal from a clean power point if view and impact on sound, but worth considering if you are at risk of drive dilute and music loss.

All the best

Paul

I use RoboCopy to back up my Music directory to at least four other file shares.

Example:   robocopy \\UnitiServeIPaddress\music E:\UnitiServeBkUp\music /MIR

Actually my 'NAS' is a Windows 7 virtual machine running on an HP server running the Windows Server 2012 Hyper-V role. [Stereo typical IT guy with a rack of computer in the basement.] 

Have same error, US doesn't start up...logo blinks but no booting, hope that HD didn't crash.

Happens after a controlled shut- down!

Hi

I am interested To Know How and if the problem is solved 

are these problems frequent ?

and How to find a solution ?

thank you and sorry for my bad english

In your opinion is the US SSD better ?

Alain in 18 months owning the UnitiServe I have not had problems. The SSD version is great if you want also a NAS to store the files. The hdd version is a more complete solution for me. 

hi

is your problem solved ?

and do you Know the cause ?

is it fréquent with HDD ?

thank you

Well I am going to add myself to this list. 

We should call this the Blink of Death.

A rather sensitive bit of kit.

Tog