Uniti: Frequent drop-outs with 24/192
Posted by: adca on 12 October 2012
Recently, I have got aware of frequent drop-outs when streaming 24/192 flac or WAV (more than once per track). The buffer is between 50 and 70 % before dropping to zero. The music files are stored as flac. When I set AssetUPnP to stream flac as WAV and set the maximum rate to 96kHz everything works flawlessly.
My setup is: AssetNAS (=Ripnas without DVD-drive) > Cat-5e > switch (DLink DGS-1005)> Cat-5e > NaimUniti (pre-digital-Ipod model with 24/192 board upgrade). The following alternative setups produced the same result: hard-wiring AssetNAS and Uniti to the router (Cisco WRT320); replacing AssetNAS by a laptop running AssetUpnP. I use Nstream as the control point.
Any idea, where the bottleneck could be?
Thanks for any suggestion, adca
Posted on: 12 October 2012 by IanG
I recently had this issue with an ND5XS. It was a hardware issue and Naim replaced the unit without question.
Posted on: 12 October 2012 by adca
Thanks for this Information. In that case, I'll contact my dealer. Adca
Posted on: 12 October 2012 by IanG
I took advice, replaced my Ethernet over mains with a wired connection, added switches all to no avail.
I borrowed my dealers demo unit and the problem disappeared. At this point, as I say, Naim agreed without quibble to replace the unit. My original unit was 5 months old when the problem started.
The new unit has run without fault since.
My point being, it's easy to blame the network but it isn't always the case.
Posted on: 02 December 2012 by adca
Just to clarify that the issue re drop-outs was indeed hardware-related, but did not have to do anything with Naim.
According to the manufacturer of the AssetNAS, it is a known issue with the former mainboard. They offered to replace it with the new one (which is running 64bit Windows Server 2011; they charged a fee for the WS2011 licence, which I consider to be a very fair offer).
My AssetNAS has been back for three days and there haven't been any drop-outs since.
adca
