'qute not able to find servers

Maybe you could  get your Qute and your internet box closer and see if it keeps dropping.

regards,

Edouard

What NAS is it?

When something drops off a network it can be an address conflict - are you using DHCP to allocate addresses?

Oh and what router?

ok, sorry, I'm not familiar with the Qnap, so can't really offer advice.  have you also rebooted the router?

I would turn off everything connected to the router & reboot the router - give it 5 mins powered off - then turn on everything one by one leaving a couple of minutes between each.  If you still experience problems I would start with a replacement router - see other threads - Vigor is good, but you would need to enter your NETWORK logon credentials into it, so you would need to look inside the bt one (with your browser) to get these.   Simple, unless you've never done it before!

Hi, it's unlikely anything to with your router but possible.  If you are using DHCP , make sure everything is using DHCP (ie you are not manually assigning addresses any where) if you are manually assigning ensure you understand what you are doing.

However you sayyour Mac has no issue, so it points to no issue here.

You don't say what you mean by your Nas 'falling off the network' do you have your upnp server on your NAS? Is it this upnp server you occasionally can't see. What do you do to get it back visbile?

One course of action would be to use a switch downstream from the Internet router, but need some more info before recommending this.

Simon

Thanks for your thoughts Simon.

"Falling Off" - I mean that the 'Qute suddenly stops streaming music from the NAS, saying there is a server error.  My Macs can see the server and I can navigate around the folders from the computers but not from the 'Qute or the n-Stream on my iPhone or iPad. 

Sometimes, I have to type in the IP address on the n-Stream app, because autoconnection won't work (setup).

I am due to migrate from my basic setup (BT router network) to a network with patch panels and network switch, so that several 'Qutes can access the NAS.

Have you tried a different Ethernet cable?

DHCP sort of works like this - lets assume DHCP is on your Router

First time

=======

Your device says anybody out there prepared to give me that IP stuff

Router says I can

Device says great ,,, I won't bother with another thing saying it can I'm all ears

Router says ... here is one I've not allocated before, it is 10.11.12.101 with a subnet mask of 255.255.255.0 (same one I tell everybody) and my address as your default gateway is 10.11.12.1. 

Oh and you can use that for 2 days

 Device

24 hours later

===========

Device thinks ... hmm only got that IP address for 24 hours more then who knows what I'll get ... kind of like this one 'cos it works. I'll ask that router again. 

Hey Router, can I have a new address 

Router says Oh it's you again, sure thing, use 10.11.12.101 with a subnet mask of 255.255.255.0 and default gateway is 10.11.12.1 - same as before

Oh and you can use that for 2 days

Device says great that's a 24 hour extension I could carry on like this for ever

24 hours later

===========

Hey Router, can I have a new address 

[No reply]

Hey Router, can I have a new address 

Hmm, router must be switched off ... oh well no sweat, I'll try at again later - I've still got all day

12 hours later

===========

Device thinks ... hmm only got that IP address for 12 hours more t

Hey Router, can I have a new address 

Router says Oh it's you again, sure thing, use 10.11.12.101 with a subnet mask of 255.255.255.0 and default gateway is 10.11.12.1 - same as before

Oh and you can use that for 2 days

and so it goes ... of course if you go on holiday for a week and switch the router off then this kind of falls down ... you could make the lease very long instead of 2 days to get around this. 

Ok this does make your upnp server on your NAS look suspicious. What is it?  Have you tried another upnp server perhaps on a PC and let  that mount or access your NAS over the network.

It does sound like its possible your upnp server is not responding or correctly initiating upnp discovery messages. 

For this to be your router it wouldi imply the router is blocking or corrupting the multicast discovery messages. Possible but later homehubs unlikely. If using a different upnp server clears the problem good. If not then alternative would be to try a switch between your NAS, upnp server and network player. Connect that switch to the homehub. If this and changing the upnp server doesn't work then I would look at the router.

Simon

From my own not-technically-informed fumblings to get my network solution stable, Simon's approach sounds like a good recommendation.

For what it's worth I did get rid of my HomeHub2 and replaced with a LinkSys router and in my setup that seemed to contribute to a more stable solution.

Agreed, you need to do this.