Naim Streaming Products Update - Version 3.17

Posted by: gert on 03 November 2012

Does anybody know details about the changes in the firmware update from 3.16 to 3.17? The pdf just tells "Issue 3.17 firmware includes DSP updates for ND5XS, NDX and SuperUniti."

 

Questions:

1) Does this mean that this firmware version is not of any interest to uniti users?

2) What are the DSP updates all about?

 

Thanks,

gert

Posted on: 05 November 2012 by bobbob
Originally Posted by Harry:

If it ain't listed on the website under the "Manuals & Downloads" section for the product you own, it ain't applicable. I don't see how much clearer it can be. 

 

For example, the NDS is on .16 and the .17 upgrade isn't applicable to this player. Which is why there is no link for download on its web page. 

 

The DSP changes between .15 and .16 were considerable for the NDS. You can hear the difference. I'm not too keen on the new presentation although just about all feedback has been favorable. Don't assume newer is automatically better. It probably will be, but if like me your ears tell you different you can't roll back.

The DSP version on my NDS didn't change between 3.15 and 3.16 ?

Posted on: 05 November 2012 by Forester

I find this topic fascinating.  I have now had the pleasure of owning some Naim equipment for about  five months and have been reading the Forum for a few months longer.  The basis of the post is the latest upgrade which some have accepted but others are wary about.  The development process is fairly classic with limited information, followed by speculation and then growing anticipation.  I sometimes feel that we are part of some sophisticated behavioural experiment.  Perhaps it is just best to relax and take bets on how many more pages on this topic are needed before Naim deign to provide some information.

Posted on: 05 November 2012 by engjoo

Perhaps Naim has finally figured out how to make FLAC sound identical to WAV ? ;-)

Posted on: 05 November 2012 by ChrisH

+1 to Allen's comment re. Better communication required.

 

I have upgraded my Uniti because it did say in the upgrade info that it was for all streamers, but I and many others here have taken a leap of faith and gone ahead without really knowing much (if anything!) about it.

It worked fine, and still does, but that's not the point.

 

Surely it would make sense to do an information bulletin simultaneously with the upgrade appearing on the website?

 

Im very happy with my Naim kit, but HQ could easily enhance owner experience with just a little more forethought.

Posted on: 05 November 2012 by Simon-in-Suffolk

Yes, I understand that for all the ND players the change in the DSP controller code took place between 3.15 and 3.16. From what I can gather the changes in the DSP firmware were about timing at the controller level, so the DSP can do its stuff with a more consistent load on the power busses. There has been no change to the oversampling approach that I can see. 

 

I agree with Allen, better change logs would be appropriate.

 

However... What we see now in firmware are two things... Bug fixes and tweaks. It's the latter that frustrates and delights as it is subjective and not necessarily appreciated by all... But surely  it really is evidence that controller logic perturbations in power line/ ground current  RFI and EMI has a side effect on digital clocks and analogue circuits or we would hear no sonic change with the firmware updates.. I personally find this area fascinating.....

 

Simon

Posted on: 05 November 2012 by rich46

where are the naim comments about 3.17  .what is the purpose of this for forum

Posted on: 06 November 2012 by birdie339

I updated my Uniti to 3.17 today and it works fine...subjectively the SQ is marginally improved. I agree that it would be nice to know the objective!

Posted on: 06 November 2012 by Gavin B

Just a quick warning to Jobseeker / Redmires on the RS232 adapter....

 

I think you have to choose your cable and / or gender bender a little more carefully.  The one shown in Redmires picture wouldn't fit becuase it has the nut-like fixings.  The Qute's socket has nut-like fixings, and if your cable has the same, it won't plug in - the fixings just block each other.  As far as I can see, the cable needs to have the screw in fixings to go into the nuts on the Qute (not that they need to be tightened).

Posted on: 06 November 2012 by Peter_RN

From a different point of view.

 

Why does anyone think that because the firmware is tweaked they automatically have to install it?

 

This process is a constant part of development and it is natural that these incremental improvements will be use on new kit as it is built. My recollection is that Naim announce each upgrade when they think it would be beneficial for us to install it.  I remember for example 3.0 and 3.16 being clearly flagged here on the forum.

 

There is another grand HI-Fi company that produced nightly builds of its control software, but I doubt that many find it essential to install every build.

 

Simply my take on the situation of course.

 

Regards

Peter

Posted on: 06 November 2012 by Philippe Hebert
Originally Posted by rich46:

hi forester.  phone naim up this afternoon and said the same, even dealers didn't know .  was told the xmas one would be the important one , don't hold your breath for santa

It would be great if it is related to WMA lossless compatibility, with no limit on the bitrate ! 

Posted on: 06 November 2012 by Thorsten_L
Originally Posted by Forester:

rich46 thinks it is a minor upgrade with a major one for Christmas.

jobseeker thought he heard improvements but now not sure.

MusicLover is still convinced it sounds much better.

 

It would be very helpful if someone from HQ could provide some information about the upgrade, in particular its purpose and importance.  Meantime back to the speculation.

I am sorry if I annoyed you with my post.

 

But, please, rest assured, I am perfectly able to hear the difference in the SQ.

 

No need to speculate, no need for sarcasm.

 

 

 

 

Posted on: 06 November 2012 by engjoo

I expect the firmware release to be accompanied by a release note. Naim should really be more proactive with this.

Posted on: 06 November 2012 by rich46

dealer says it patchs/corrects with radio.error number xxx that all.

Posted on: 06 November 2012 by Nagoya

On the Naim updates page it now states 3.17 Resolves ‘Error 36’ issue experienced by a minority of customers. The same message is on the forum by SH. I'm don't know what ‘Error 36’ is, but I updated yesterday and SQ does seem a little better. Thanks!

Posted on: 06 November 2012 by rich46

told you so

 

Posted on: 06 November 2012 by Thorsten_L

Nevertheless...the SQ is better...

 

Posted on: 06 November 2012 by jobseeker

Yup

Posted on: 06 November 2012 by Forester

MusicLover,  

 

apologies, and slightly horrified to think that I gave the impression that I was annoyed with your post.  I was only trying, and obviously failed, to summarise the different views being expressed by members in the absence of any information form HQ.  At least we now know that it has resolved the Error 36 issues!

Posted on: 06 November 2012 by Rich27

Just goes to show how subjective the whole issue of "sound quality" really is!

Posted on: 06 November 2012 by Foxman50

If all 3.17 does is fix the error36 fault, why would it update the DSP thingy me jig. Im sure, although im probably mistaken, ive read Simon up there in Suffolk say that this is to do with the DAC side of things.

Posted on: 06 November 2012 by Foxman50

Most people only reported the 36 error after updating to 3.16, so why is the NDS immune?

Posted on: 06 November 2012 by Steven Shaw

Am I the only one that hasn't noticed any change in sound? Not complaining since I really like the sound i'm getting.

 

Maybe the update does different things to different machines. Since they now found in different places on the website, is the update for a say qute that I have infact different to uniti or superuniti?

Posted on: 06 November 2012 by osprey
Originally Posted by Steven Shaw:

Am I the only one that hasn't noticed any change in sound? Not complaining since I really like the sound i'm getting.

 

Maybe the update does different things to different machines. Since they now found in different places on the website, is the update for a say qute that I have infact different to uniti or superuniti?

 

You findings might quite likely be true since according Steven Hopkins: 

 

New software is now available for Naim streaming products the ND5 XS, NDX and SuperUniti. (full post)

 

In my mind this statement means that this update does not have any effect on other products (of course this could be a misinterpretation) although it is odd that the link appears also under e.g. NaimUniti 2 at the main web site.   

Posted on: 06 November 2012 by Harry

The documentation says that the update includes a DSP patch for the SuperUniti (plus ND5XS and NDX) so yes, the update for a Qute will differ and since it's a DSP difference I expect there will be a sound difference for the players listed and not the Uniti (or other players which will take the patch but won't have DSP upgraded). The .16 when applied to the NDS (.17 not applicable) changed the sound balance because the DSP was updated. All NDS owners have heard it, most prefer it. I don't.

Posted on: 06 November 2012 by Michael Chare
Originally Posted by Hook:

 

I agree that the Naim upgrade process feels quite dated, but there is no reason to be scared.

 

IMO, the only truly scary outcome of a firmware update is "bricking", where the process leaves your component in an incomplete state, and with no chance of restarting.

 

According to Phil Harris, the reason they selected this "quaint" updater was that it eliminated the possibility of bricking.  This updater can be stopped at any point, and restarted from the beginning. All of the modern, network-based updaters I have seen issue stern warnings about interrupting the process. I have only bricked a component one time -- a Denon AVR -- but it was no fun doing without while it was being serviced.

 

I would like to think that if Naim found a better way to update firmware (but still had zero risk of bricking), that they would move forward in this area.

 

Hook

Using an earlier procedure I did mange to brick my Uniti. it had to be returned to Naim for repair.

 

A subsequent update worked OK. I have not had the problem which Version 17 claims to fix so I may give it a miss.