Problem updating to 3.17 SU

Posted by: Dwamish on 02 February 2013

When trying to update I get an error message saying "failing to he discover the product on the network". However above it says product model and network address 192.168.1.4 and when I go into the SU setup the ip-address is the same 192.168.1.4? Still it ask me to retry... What should I do?

I am connected wired.

Anyone?

Posted on: 03 February 2013 by Pev

I had that but there is an option to type the ip address directly into the updating software after it failed to find my SU and that then worked for me. I also had to do it once later in the process when the actual download started. All works fine now.

Posted on: 03 February 2013 by Dwamish

Thanks!

Yes there is an option to type it manually. But it does not work it asks me again to retry every time so? Anyone?

Dwamish