Music that never ended up indexed by UnitiServe

Posted by: Bart on 12 March 2013

I was browsing my Downloads folder the other day, and realized that there are a few discs that never did get indexed.  I've looked them over and can't quite figure out why multiple scans over the weeks have never picked them up.  Janis Joplin's "Pearl" has been sitting there a long time; I even moved it from a nested folder and it still hasn't been indexed.

 

Any ideas?

 

Related -- are nested folders problematic?  I tend to make a folder per artist, and in that folder place individual discs in their own folders.  Further layers of folders would be possible, but I am not quite sure whether nesting folders makes it less likely that the software will find and index stuff.  Have Naim said anything about this one way or the other??

Posted on: 13 March 2013 by aysil

Have they never been picked up, or have they been indexed as "unknown artist"?

Posted on: 13 March 2013 by Bart
Originally Posted by aysil:

Have they never been picked up, or have they been indexed as "unknown artist"?

Never picked up at all.  They are sitting in my Downloads folder.

Posted on: 13 March 2013 by garyi

Well they are not tagged properly then.

Posted on: 13 March 2013 by aysil

Imho, they would be picked up as "unknown artist" if this was an issue with tagging. Naim allows subfolders in the Downloads folder of their server units, so "nesting folders" should not be a problem, either. I don't know...

Posted on: 13 March 2013 by Bart
Originally Posted by garyi:

Well they are not tagged properly then.

While I suppose I can't be 100% sure, I use the same program to check and edit if needed tags on them as I do on my other music, and 99% of my collection does get picked up.  There could be a bug or corruption in the tags, or an unseen character . . .

 

I could try clearing the tags and re-tagging with a different program just to make sure.

Posted on: 13 March 2013 by Mr Underhill

Bart,

 

I have a similar issue, and am in the process of doing a full audit.

 

In my case these are files that I ripped independently, and have on a share. For example, the file structure WAS:

 

/Music/CD/Pop/Cher/Gold/Gold_CD1 and

/Music/CD/Pop/Cher/Gold/Gold_CD2

 

16 wav files in each.

 

It didn't matter whether I searched for Cher or Gold in any category, nothing found via the web interface. Although Gold IS listed as an album when I look using the Desktop client.

 

I reorganised to:

 

/Music/CD/Pop/Cher/Gold/  ...all wav files here.

 

Rescanned the share, and now all present and accounted for.

 

M

Posted on: 14 March 2013 by Claus-Thoegersen

Sometimes the server refuses to see some or all tracks on a downloaded album even though the tags look fine in e.g. mp3 tag. Usually getting all tags from the internet will solve the problem.

Posted on: 14 March 2013 by Bart

I tried re-tagging manually using "Tag" (the OSX program I always use), and that didn't help.

 

I will try what I think Claus means, and re-tag using a program that goes to an online database to automatically tag tracks.

 

I just don't think it's a tag issue, because at least something would show up in the database if it was (I am guessing).

Posted on: 15 March 2013 by Bart
Originally Posted by AllenB:

Bart

 

Are you sure you haven't got a 'void' character in the album title (or indeed the artist folder name). I had one album with a ? at the end, seen in Finder on the Mac but my NS01 would not even see the album folder until I changed it. Any of the reserved (DOS) characters on Windows used in the library will not be accepted in the Naim servers Downloads folder. These include : / \ ? and there are a few more.

 

Allen

Thank you Allen.  I have thought about that, and have seen some 'error messages' in one of the logs on my UnitiServe about 'illegal characters.'  But the albums that generate those messages DO get indexed, and the album that does not (a rip of Janis Joplin's PEARL) does not show up in those messages. /shrug

 

I tend to use parentheses and square brackets in album title tags, but the uServe seems OK with them.  I use a wider variety of characters in the folder name itself -- maybe that is it?  I certainly can strip down both the folder name and tags to nothing but the 26 letters and 10 arabic numerals and see if that fixes the issue.

 

Thank you for thinking about this with me!

Posted on: 16 March 2013 by Bart

Well the good news is that "Pearl" is now indexed.  But I changed a few things at once so can't be sure which it was.  I took all special characters out of the folder name, and re-tagged from an online source using Jaikoz for OS X.  I suspect it was the tagging after all (some null character or something).