Having troubles with external HDD.

Posted by: stpierre76 on 05 May 2013

Hi all, I have a qute and trying to play from an external HDD but home screen comes up as empty. I just bought a WD my passport 500gB HDD purely so that I can transfer all my music not it and play them thru the qute. I have moved all the files from my back up HDD onto the new one, and when connected to my computer I can p,ay them thru jrivers so the files are there but the qute does not see them. All there is on the WD MY PASSPORT HDD are the files that came with it at time of purchase ( extra,locale,my passport apps for Mac,user manual,WD apps for windows,WD apps set up) and the one I created ( music) which is all my music in flac. Weird thing is that I just downloaded a a cd from hd tracks and copied it onto a small 2Gb flash drive and that did work straight away. Unlike the WD my passport, the small flash drive as no other files on it. So should I just delete the extra files on the WD my passport? Any help would be appreciated. Regards, Froggy
Posted on: 05 May 2013 by Richard Dane

The USB input is designed to replay USB sticks.  USB HDD drives may not work, particularly USB powered ones which may require more juice than the Qute's USB input can provide.  Either way, you will need any drive to be formatted as FAT32 - most HDD drives need to be reformatted as they are NTFS, which is not always straightforward once you go over 32GB.

Posted on: 05 May 2013 by stpierre76
Thanks Richard, I really appreciate your time and effort to reply and give me advice. I will try to reformat the HDD to suit the qute. M not sure it s a power supply issue as my naim dealer demoed the qute with pretty much every input and he was quite fond of the USB input, so was I to be honest, and pretty much the direction I wanted to take and had in mind. Having almost the qute for 2 months now, I am still amazed by it, not so much in sound quality which we all know is great, but the pure engineering of it. Everything about it exults quality. As an example, I have a "top of the range" yamaha receiver ax 3020 in the HT room, it has all the bell and whistles such as Internet radio, streaming... But nothing comes close to the qute reliability, ease of use and sound. And to think that the qute is an introduction to naim, not the top range. M bowled over. I am even using it on my wifi network without any hiccups. The 30W per channel walks all over the receiver claimed 140W. Just love it. Anyway,thanks for the heads up. Regards Froggy
Posted on: 05 May 2013 by Simon-in-Suffolk

Richard, I beg to differ old bean, NTFS is the optimum file system to use for partitions greater than 32GB as it is designed to do this. FAT32 is not optimum above 32GB unless you are using special utilities as it is not straightforward. Normally the default formatter on Windows XP will not support greater than 32GB on FAT32 when setting up and installing. I would not recommend FAT32 for greater than 32GB for interoperability and especially for efficiency and speed.

 

Edit: This might help

http://www.thundercloud.net/in...venue/ntfs-vs-fat32/

 

Simon

 

 

Posted on: 05 May 2013 by Richard Dane

Simon, yes, agree, FAT32 is not really designed for larger discs, but the fact is that Naim's USB connections on the streamers are designed to read FAT32 - NTFS formatting won't be read.

Posted on: 05 May 2013 by Simon-in-Suffolk

Richard, I see, so I guess the advice might be attaching a device greater than 32GB to a Naim USB connection is not to be recommended due to the fact the devices need to be formatted as FAT32?

Simon

Posted on: 05 May 2013 by Richard Dane

Simon, according to Phil Harris on this forum, you can have much larger than 32GB, but as always, it must be FAT32 formatted.  Personally I haven't used anything larger than 32GB yet, but a brief search brought up some posts confirming that larger devices formatted to FAT32 work fine.  I did try an experiment with a portable USB drive - initially nothing, but then I realised it was NTFS formatted.  Then I found that later windows OS' don't like to format larger capacity devices to FAT32.  I did discover that you can partition or use 3rd party software to achieve this, but by then I was getting close to giving up the will to live, so...

Posted on: 05 May 2013 by Hoekie

I'm using a 128GB USB stick on a HDX, works perfect, FAT32 formatted.

Posted on: 05 May 2013 by Hot Rats

So does this also apply for USB sticks plugged into the DAC. Do they need to be formatted FAT32 as well?

Posted on: 05 May 2013 by rjstaines
Originally Posted by Hot Rats:

So does this also apply for USB sticks plugged into the DAC. Do they need to be formatted FAT32 as well?

USB sticks are formatted FAT32 by default.  The answer to your question, then, would be 'yes'.

Posted on: 06 May 2013 by stpierre76
Hi guys, I ve just re formatted the HDD to fat 32 via a third party. Took all of a few seconds and in the process of loading it up with all my music. I ll let you know if it all works right. Every album is created as an individual file so only about 2 gb or so, so hopefully I will not be impacted by not working if files are bigger than 32 gb. I ll report back once it s finished loading up. Regards
Posted on: 06 May 2013 by Simon-in-Suffolk

Hi Richard yes indeed FAT32 can be formatted larger than 32 GB though it was not  designed for this and so starts to exhibit poor performance with file allocation look up and inefficient overly large cluster sizes and so storage  space will start to disappear, because of this it is not usually recommended. However  I guess with a relatively small number of large wav files this will be less of an issue.

However point to note stpierre76 FAT32 has a 4GB file size limit, and so some long hidef files will not be able to reside on a FAT32 disc, albeit most will do being less than 4GB, or you can knock the resolution down or store as ALAC or FLAC, or split into smaller chunks for your FAT32 disc. I guess this has to be your option if NTFS is not supported.

Posted on: 06 May 2013 by blorbed

I've used a 1TB Toshiba portable hard drive connected to the front USB port on my qute. Formatted by my Mac to FAT32, it worked without a hiccup. The drives power requirement is 900mA, given the USB can supposedly charge the latest idevices requiring between 1&2 amps I thought it would be safe to use it. Admittedly I've since swapped over to a Mac connected full time to give me easier access to the library and my favorite feature 'shuffle'.

Posted on: 06 May 2013 by stpierre76
Hi guys, Well my files were transferred onto the HDD without any problems. HDD was formatted by third party software quickly and efficiently. Plugged HDD into qute and everything is working fine. I will even say that i find it better than optical. I connected my opo 93se via optical to the qute,played Lana del Rey cd and compared it to the same cd ripped into flac then saved onto HDD and played thru front input and to me it seems to have better dynamics, detail...could be a placebo as I really want to use the HDD with qute The higher resolution files I have are 96/24 and same again, no issues at all playing them thru front input and HDd. Regards Froggy
Posted on: 06 May 2013 by Simon-in-Suffolk

Hi Stpierre76, just done a few quick sums, the longest file you can store on FAT32 at 192/24 is approx 62  minutes, so you should be fine at 96/24 for whole album files.

My recommendation if you do a lot of deletion and rewrite is to occasionally quick format and re write the data.. That way you are helping the FAT32 file system allocation table which starts to get inefficient above 32 Gbytes. 

Posted on: 06 May 2013 by quadrules
Originally Posted by blorbed:

I've used a 1TB Toshiba portable hard drive connected to the front USB port on my qute. Formatted by my Mac to FAT32, it worked without a hiccup. The drives power requirement is 900mA, given the USB can supposedly charge the latest idevices requiring between 1&2 amps I thought it would be safe to use it. Admittedly I've since swapped over to a Mac connected full time to give me easier access to the library and my favorite feature 'shuffle'.

 

did the same basic test 18 months ago. I have a 500gb hd and sometimes I don't have the server on, so I use this  plugged in and it plays perfectly 

 

Posted on: 07 May 2013 by stpierre76
Hi Simon, Thanks for that little info, quite interesting. 24/192 is still too xpensive for me Regards Froggy
Posted on: 07 May 2013 by Phil Harris

Dare I suggest that if you are going to be running high resolution audio that a UPnP server would be a better idea than USB drives - the current drain of a USB drive is quite significant and they are also electrically quite noisy and as such we feel that they can degrade the audio quality of the product quite significantly...

 

Best Regards

 

Phil 

Posted on: 07 May 2013 by Hoekie

Hi Phil,

Does this also apply to USB sticks?

Posted on: 07 May 2013 by stpierre76
Hi Phil, Thanks for the advice. I will try and play with the qute and see if streaming from PC gives me better results. So far, I have not really looked into it as the qute did find my network and PC but could not access content on it so far. Probably a few firewall to deactivate or home sharing..... Will look into it. It s just that the USB, proved a no fuss easy solution. I believe that the HDD I got is a solid drive, so no moving part and thus less noise, but could be wrong. Regards Froggy
Posted on: 07 May 2013 by Manu
Not the same problems with Sticks They draw a lot less current and as they are solid states, they do not pollute the supply as much as HDD.
Posted on: 08 May 2013 by Phil Harris
Originally Posted by stpierre76:
Hi Phil, Thanks for the advice. I will try and play with the qute and see if streaming from PC gives me better results. So far, I have not really looked into it as the qute did find my network and PC but could not access content on it so far. Probably a few firewall to deactivate or home sharing..... Will look into it. It s just that the USB, proved a no fuss easy solution. I believe that the HDD I got is a solid drive, so no moving part and thus less noise, but could be wrong. Regards Froggy

 

If the drive you're meaning is the WD 500Gb drive that you refer to earlier then that will be a mechanical drive and not an SSD.

 

The USB port on the UPnP clients is intended for use with solid state devices that tend to have fairly small collections of music on them - large collections on USB hard discs can take a long time to enumerate and - we feel - can adversely affect the performance of the unit itself.

 

Cheers

 

Phil

Posted on: 08 May 2013 by stpierre76
Hi Phil, Thanks a lot for your replies and advice. You are entirely correct about my HDD being mechanical drive and not SSD. I should have put 2 and 2 together as there s no way one can get a 500Gb SSD for only $75. Which price would come down though. You r also right about the time it takes for he qute to read and sort the HDD. There s bit of a delay. I am nit using the n-stream app yet but the remote supplied in the qute box. Do you reckon using the nerve would speed browsing album a bit faster.? I ll try the UPnP input and see how fast it is. I noticed the manual states windows media player 11, but no other media player, such as jrivers which I have. Will that make any difference and should I use WMP as a source? Regards Froggy
Posted on: 08 May 2013 by Phil Harris

I'm looking forward to the days of £75 500Gb SSD drives...

 

Using n-Stream will not speed up the indexing of a USB attached drive as that is done by the Uniti or ND product itself - the n-Stream app simply communicates with the Uniti or ND product.

 

For UPnP servers the only one that I would suggest (other than our own of course) is Asset UPnP - it's the most stable of the lot and even the OSX Beta version seems more solid than the other OSX UPnP servers (AMS and eyeConnect). Windows Media Player can be set up as a UPnP server but to be quite honest it's always seemed to prove itself generally to be as flaky as a flaky thing in this role.

 

/me waits for all the "minimserver" and "vortexbox" posts to pile in...

 

Cheers

 

Phil

Posted on: 08 May 2013 by Bart

Froggy now that you've gotten this far, moving to a true UPnP server should not be difficult for you.  I think that you'll find it more satisfying than a usb storage device for a large music collection.  It sounds like you have the ability to have an ethernet connection from your PC to your Qute, so turning the PC into a real music server by installing Asset on it should be a fun project and give a good result.

Posted on: 08 May 2013 by stpierre76
Hi guys, Thanks for the replies. I ve just downloaded asset but yet to investigate it and it s potential. Well, like I said I use jriver and turn dlna on. The qute has found both the asset and jriver, but at the moment I m only using jriver. Press play and automatically starts playing on the qute. No delays, no gaps, just perfect. Wow this qute is amazing. Obviously I can't swapped inputs but no big deal. I can even control the volume using the jriver media, but by doing so, does that trump or alter resolution of tracks being played? What would asset bing over jriver? Sorry for all those questions, but I am entering a whole new world here and to be honest a bit of a cook when it comes down to network and computers, hence me wanting to like the USB port, but now I can see the real value of the qute and streaming. Once again, big thank you to both of you and all those that gave me advice and tipped in. I really appreciate it. Regards Froggy