For those who back up to a Synology nas

Posted by: Bart on 16 May 2013

I'm missing something . . .

 

The IP address of the nas changed (I've not set a static ip address for it, and now I have to!), and so I have to re-do my uServe backup as it's pointing to the old ip address.

 

I set up the share...store...turn it into a backup just fine...but keep getting an error message "Error_Logon_Failure"  I've disabled the passwords on the Synology, but the uServe still cannot seem to log on to the nas, or at least that's how I interpret this.

 

Any ideas??

Posted on: 16 May 2013 by Claus-Thoegersen

Did you use the ip address to setup the backup location? If you use the share name e.g. \\nasname\folder the ip address change should not crash the backup job. Anyway I would assign the nas a  fixed dhcp address or a fixed address outside the dhcp range. Phil can look at the problem remotely from Naim.

 

Claus 

Posted on: 17 May 2013 by Bart

Everything is set up right...but the uServe can't log into the Synology nas for some reason.  There has to be a setting some where to put the user name and password for the nas into the uServe settings . . . but I can't find it. bah!

Posted on: 17 May 2013 by Audiofool

Bart, what about going into the backup folder on the NAS in Synology file station and right click on the backup folder to get properties on the backup folder and select the privileges setup tab and select read/write access for guest and admin so NAS password is not needed?

Posted on: 18 May 2013 by Simon-in-Suffolk

Allen, that's a shame if the share has to be specified and mounted using an ipaddress. Not very user friendly and flexible and a pain when there are changes. I am surprised if this is the case Naim would appear not to support WINS, SMB  or even possibly the legacy NetBIOS. 

Normal users shouldn't need to care about IP addresses IMO, and when we go IPV6 (as we are doing now) they definitely won't want to... Especially if they find IPv4 addresses a challenge.

Simon

 

Posted on: 18 May 2013 by Claus-Thoegersen

Hi,

You can specify a username and password when you at a share. On the DTC for Windowws, on the tools tab go down to music repositories, scannable network shares, add new. Type a path or an address for the share, important since you cannot perform the next step before entering the path. Uncheck the box use default credentials. Now you have fields for username and password.

Until you sort out the issue, I would avoid username and password to make it easier to find the problem.   Claus

Posted on: 18 May 2013 by Bart

Thanks all -- about to try these things.

 

I've been using nServe on OS X for this, and the function Claus mentioned is what I could not find here, vs the DTC.  I brought a Windows laptop home just so I could use the DTC.

 

Allen and Audiofool -- thanks.  I did check the boxes to 'allow read/write' by guest, and removed the password entirely.  But it still won't log on.  Maybe something else is amiss.  The folder on the nas does appear as a backup destination in nServe and can be used to schedule backups. I named the folder that's the backup share "netbackup" and just keep getting the error message, "Unable to connect to \\diskstation\netbackup "ERROR_LOGON_FAILURE"

 

And Simon, yes -- the system seems to 'translate' the server/folder name into an ip address, such that when the ip address changed it was no longer able to find the server.  If there is a way around this, I am not sure what it is (other than use a fixed IP address which I shall do!).

Posted on: 18 May 2013 by Bart

Logged on with the DTC . . . promoted a different share folder to a backup . . . and voila it worked.  Why I had better luck with the DTC in Windows than with the OS X nServe? I have no idea. 

 

Now I need to log into my network router and set that ip address of my nas to 'static.'  But I'll wait for the 7 hr backup to finish.

 

Thanks all for your support

Posted on: 19 May 2013 by Claus-Thoegersen

On my readynas I have the sharename as destination for my daily differential backup, and the sharenames is also shown in the list of available shares.

 

Posted on: 19 May 2013 by Bart
Originally Posted by Claus-Thoegersen:

On my readynas I have the sharename as destination for my daily differential backup, and the sharenames is also shown in the list of available shares.

 

The sharename (folder name) does show up in nServe OSX (and the DTC), but the ip address shows as well.  And the fact that the ip address shows up (and that I could not log into it when the ip address changed) leads to the conclusion that the Naim servers are looking for a particular local ip address, not just a share on a server.  I'd be delighted to be wrong about this.