Just not feeling the love :: NDX

Posted by: intothevoid on 17 June 2013

So here I am, the proud new owner of an ex-dem NDX and, frankly, I'm just not getting it.

 

I've been using a Sonos ZP90 via a DC1 in to the SN DAC for the last couple of years and have been very happy with it, albeit with a nagging doubt that there is more to be heard.

 

So I took the plunge and bough an ex-dem NDX from those very nice people at Signals; a 2012 model with 24/192 capability.

 

The NDX is sitting on full-fat Fraim, powered via a Power-Line and connected to the SN with a Hi-Line (rest of system in my profile).

 

The NDX has been powered up for the last two weeks and runs quite warm to the touch. I spent the first week just playing music in the background but not really listening. This last week I have been sitting down and listening more critically…

 

The first thing to say is that the NDX produces more information. I'm hearing things that have never been there before. I'm also listening louder than before, I guess because of the lower noise floor - proper 'inky blackness' to the quiet bits.

 

These two things are good, in a hi-fi kind of way. What's not good, and what is bothering me, is that the music is flat and lifeless. It's like the musicians are playing the notes but their minds are elsewhere. Vocalists sound disinterested. There is no boogie factor.

 

This is not what I was expecting.

 

Has the law of diminishing returns set in with a vengeance? Have I inadvertently come to the end of my upgrade path? (There's no point upgrading further if the returns are so minuscule).

Posted on: 17 June 2013 by Bart
Originally Posted by intothevoid:
 What's not good, and what is bothering me, is that the music is flat and lifeless. It's like the musicians are playing the notes but their minds are elsewhere. Vocalists sound disinterested.

First, I found our use of language in the hi fi world fascinating.  I take it that the above part of your review is negative, but I have no basis for knowing what you mean.  I have never been able to get into the minds of musicians and vocalists whilst listening to recordings they made months, years or decades earlier   But surely there is something you do not like, and I accept that!

 

Have you tried the NDX via its SPDIF output with that same DC1 into your SN?  That's where I'd start.  Isolate which part of the 'circuit' might be letting you down.  Then go from there . . .

 

(I will refrain from the easy part, telling you that you must get a power supply for the NDS, or the Naim Dac, etc etc.  That's not the answer at least up front.  I think that you should determine whether it's the dac in the NDX vs. the dac in the SN that you hear, the interconnects, the player (which you'll have isolated from the dac in the NDX by doing the above), etc.)

Posted on: 17 June 2013 by Hook

Since it is ex-dem, I would invite your dealer over for a listen -- a second set of eyes and ears can't hurt. A properly working NDX should have no problem beating a Sonos feeding a SN's internal dac.

 

Just a thought -- does the floating/chassis switch make any difference?

 

Good luck in resolving this!

 

Hook

Posted on: 17 June 2013 by Harry

Presumably it didn't sound in the least bit flat and lifeless when you auditioned it, so it is logical that something in your system may need attending to. It could be just moving the speakers a fraction. Difficult to say. As said above, since it is dealer supplied you will have good support.

Posted on: 17 June 2013 by KRM

We auditioned the NDX when it first came out and it sounded rubbish, flat and grey, as you describe. The dealer agreed and it turned out to be faulty. Jason rushed a new one to Bath and it sounded wonderful. Definitely worth checking with Signals.

 

Keith

Posted on: 17 June 2013 by naimUnT
I once owned the NDX 24/96 version into a 200/202 full monty but, like you, never quite warmed up to the NDX! I tried a nDAC and PSU and that suddenly made me realise that I was in the slippery slope of upgradititis which, if not checked, would leave me with no less than 8 Naim boxes!! In the end I downgraded and found more bliss with the mantra of less is more. But that is just me! At the back of my mind, I had a nagging suspicion that the NDX would only shine and reveal its true potential with something more than the system I had! I think we have to be realistic and good as the SN is, it does have limitations. I think the suggestion of trying the NDX via the SN DAC is a good one and something you should try out, if only to confirm that you have left no stones unturned. Personally, I think that you will find the NDX needs something better, perhaps at the level of nDAC plus PSU. As a thought, have you tried the UnitiServe with your SN? It will rip and store your CDs and has iRadio to boot. The DC1 cable will feed your SN DAC quite nicely and allow you to achieve all the convenience of the NDX with cd storage as a boon.
Posted on: 17 June 2013 by intothevoid
Originally Posted by Bart:
Have you tried the NDX via its SPDIF output with that same DC1 into your SN?  That's where I'd start.  Isolate which part of the 'circuit' might be letting you down.  Then go from there . . .

 

Thanks Bart. That's a good idea. I'll try it and report back.

 

 

Originally Posted by Hook:

Since it is ex-dem, I would invite your dealer over for a listen -- a second set of eyes and ears can't hurt. A properly working NDX should have no problem beating a Sonos feeding a SN's internal dac.

 

Just a thought -- does the floating/chassis switch make any difference?

 

Good luck in resolving this!

 

Hook

Cheers Hook, unfortunately Signals is the other side of the country from me so little chance of a visit.

 

I will definitely try the chassis switch though.

 

 

Originally Posted by Harry:

Presumably it didn't sound in the least bit flat and lifeless when you auditioned it, so it is logical that something in your system may need attending to. It could be just moving the speakers a fraction. Difficult to say. As said above, since it is dealer supplied you will have good support.

Ah, now that's where I committed the ultimate sin. I couldn't audition the NDX in the context of my system. I've heard it elsewhere, but as everyone always points out it's different in your own room.

 

Originally Posted by KRM:

We auditioned the NDX when it first came out and it sounded rubbish, flat and grey, as you describe. The dealer agreed and it turned out to be faulty. Jason rushed a new one to Bath and it sounded wonderful. Definitely worth checking with Signals.

 

Keith

I doubt if it's faulty being an ex-dem unit as the dealer will have used it on many occasion to persuade potential buyers in to parting with their cash. That wouldn't happen if it wasn't up to par.

 

Originally Posted by naimUnT:
I once owned the NDX 24/96 version into a 200/202 full monty but, like you, never quite warmed up to the NDX! I tried a nDAC and PSU and that suddenly made me realise that I was in the slippery slope of upgradititis which, if not checked, would leave me with no less than 8 Naim boxes!! In the end I downgraded and found more bliss with the mantra of less is more. But that is just me! At the back of my mind, I had a nagging suspicion that the NDX would only shine and reveal its true potential with something more than the system I had! I think we have to be realistic and good as the SN is, it does have limitations. I think the suggestion of trying the NDX via the SN DAC is a good one and something you should try out, if only to confirm that you have left no stones unturned. Personally, I think that you will find the NDX needs something better, perhaps at the level of nDAC plus PSU. As a thought, have you tried the UnitiServe with your SN? It will rip and store your CDs and has iRadio to boot. The DC1 cable will feed your SN DAC quite nicely and allow you to achieve all the convenience of the NDX with cd storage as a boon.

I've not gone down the UServe route as I already have all the other bits of the puzzle in place. The idea for me is to have as few boxes as I reasonable can to the extent of not wanting a PS for the NDX either.

 

 

Thanks for all your tips. I will persevere.

Posted on: 17 June 2013 by -goat-

This seems very odd. The NDX should sound excellent. Since it ran in fully and I have stopped toying with Vinyl, I've had nothing but admiration for mine into a 122/150 then 202/150. It's a great machine. Best of luck getting it sorted!

Posted on: 17 June 2013 by intothevoid
Originally Posted by -goat-:

This seems very odd. The NDX should sound excellent. Since it ran in fully and I have stopped toying with Vinyl, I've had nothing but admiration for mine into a 122/150 then 202/150. It's a great machine. Best of luck getting it sorted!

Cheers goat, that's encouraging to know.

 

I understand the comment about the limitations of the SN in the context of all the great Naim kit, but surely a £3k streamer shouldn't sound bad* in to a £4k amp!!

 

* well, not bad exactly, but certainly not great.

Posted on: 17 June 2013 by Mike1380

Erm.... Daft question maybe, but what files are you playing.... Decent quality flac etc, or 320kbs mp3 kinda stuff?

Posted on: 17 June 2013 by Andrius
Originally Posted by intothevoid:

I've been using a Sonos ZP90 via a DC1 in to the SN DAC for the last couple of years and have been very happy with it, albeit with a nagging doubt that there is more to be heard.

Hi there, its sad you are not satisfied with your new black box. Having also Supernait and using its dac, i would be very interested to know how DC1 on your Sonos improved music, and was it worthwile purchase, as DC1 cost about the same as Sonos itself? I like SN dac's sound alot, although i feel im not getting max from it right now (i not have hicap or powerline yet).

Posted on: 17 June 2013 by Harry

I haven't owned a SN but I've heard plenty of them. I would personally classify it as an excellent partner for an NDX. I would very much doubt if a problem lays there. Going into broken record mode - it may very well be something that a small degree of room tuning can overcome. Nothing changes in isolation. A new box on the rack will affect everything downstream of it including the room.

Posted on: 17 June 2013 by robert-

Is it not that its just a different sound from a different brand and you think because of the price it "should" be better than the lesser sonos?

Posted on: 17 June 2013 by intothevoid
Originally Posted by Mike1380:

Erm.... Daft question maybe, but what files are you playing.... Decent quality flac etc, or 320kbs mp3 kinda stuff?

Uncompressed 16/44 FLAC ripped from CD mainly, with a sprinkling of 24/96 and 24/192 downloads.

Posted on: 17 June 2013 by intothevoid
Originally Posted by Andrius:
Hi there, its sad you are not satisfied with your new black box. Having also Supernait and using its dac, i would be very interested to know how DC1 on your Sonos improved music, and was it worthwile purchase, as DC1 cost about the same as Sonos itself? I like SN dac's sound alot, although i feel im not getting max from it right now (i not have hicap or powerline yet).

Hi Andrius, I'm not sure I can help there. You see I tend to upgrade in chunks rather than bit by bit, so when I bought the SN I also bought a HC2, 2 PL's, the DC1 and fraim all in one go.

 

I've done the same here by buying another level of fraim, a PL and a HL, all at the same time as the NDX.

 

All I can say is that the DC1 sounds fine to me. Sorry I'm not much help.

Posted on: 17 June 2013 by intothevoid
Originally Posted by Harry:

I haven't owned a SN but I've heard plenty of them. I would personally classify it as an excellent partner for an NDX. I would very much doubt if a problem lays there. Going into broken record mode - it may very well be something that a small degree of room tuning can overcome. Nothing changes in isolation. A new box on the rack will affect everything downstream of it including the room.

That's a good point Harry. I've tried to dress the cables as best I can, but it's a pretty short rack at only three levels. The stacking order is:

 

NDX

SN

ZP90 / HC2 (with the hi-cap off to the right hand side)

 

Nothing in the room has changed other than the NDX additions.

Posted on: 17 June 2013 by intothevoid
Originally Posted by robert-:

Is it not that its just a different sound from a different brand and you think because of the price it "should" be better than the lesser sonos?

A fair point Robert, the NDX has brought more transparency than the Sonos, but at the same time has lost all the energy and emotion of the performance.

 

I understand that there is a settling in period and I have to "re-tune" my ears, but at the moment the music is a bit "ho-hum".

Posted on: 17 June 2013 by Simon-in-Suffolk

I am sorry to hear your story.. Let me try and give some words of encouragement. I use 282/Hicap2/200 amplification. I have been listening to my NDX into my NDAC/555PS for a long while now. This last weekend I tried to play the NDX direct (I haven't done that for 2 years and definitely not with the 282/200) I was really, really impressed. Yes it didn't have grab you sound of the NDAC, and it was quite as bass tight as the NDAC, and treble refinement and extension wasn't quite the same... But it was exceptionally good, and enjoyable with quite a bounce and bass weight with good stereo field. It's like my music was passed through a 'niceness' filter. I have now left my NDXstandalone for the time being.. I also use Powerline into NDX on full fat Fraim, but regular Lavander lead.

 

 

So things to check/try

A) use a screened Ethernet lead, and ideally put a ferrite choke around the lead.

B) try and put some distance between the NDX and the switch, or use the longest Ethernet lead you have and coil it up.

C) ensure the SPDIF output is disabled in the setup (if you are using the NDX DAC)

D) ensure audio out is set to DIN only.

E) correctly set the ground switch. ( I set mine grounded)

F) have the display switch off after a short delay.

G) play WAV instead of FLAC ( get upnp to dynamically transcode) I find FLAC sounds flat directly into NDX

 

If despite all this and it still sounds flat I really think you might have bad'un or a faulty NDX.

 

Simon

Posted on: 17 June 2013 by MangoMonkey

The DAC in the NDX should be better than in the Supernait. I'd just do NDX/Supernait. Add a HiCap to the mix will bring huge benefits.

Just leave the system on for a week and let it settle in. This system was a lot more fun than the SuperUniti to my ears.

 

If you want more bounce in your music, sell both units and get a ND5XS/Nait 5i-2. That was the best sounding, most fun system that I've ever heard. Fatiguing though, like a night of hard partying.

 

The 5i-2 might not be able to drive your speakers ....

Posted on: 18 June 2013 by Gavin B

Sounds like you, your NDX and your Sonos need to take a trip to Signals.  Let them listen to see if they think it sounds broken.  Knowing that one way or the other will be a weight off your mind and you can focus on deciding the next step.  (I know it's a long way, but you need to clear the nagging doubt that there's something wrong)

Posted on: 18 June 2013 by Simon-in-Suffolk

Gavin, very sound advice...

Posted on: 18 June 2013 by ragman
Originally Posted by MangoMonkey:

The DAC in the NDX should be better than in the Supernait. I'd just do NDX/Supernait. Add a HiCap to the mix will bring huge benefits.

Just leave the system on for a week and let it settle in. This system was a lot more fun than the SuperUniti to my ears.

 

If you want more bounce in your music, sell both units and get a ND5XS/Nait 5i-2. That was the best sounding, most fun system that I've ever heard. Fatiguing though, like a night of hard partying.

 

The 5i-2 might not be able to drive your speakers ....

Can you explain more bounce a Little more detailed?

Posted on: 18 June 2013 by Simon-in-Suffolk

Hi Allen, perhaps there is large NDX sample to sample variation. I definitely prefer the sound of the NDX on its own as opposed to under another PSU (specifically 555PS). It just sounds right, organic, warm and has a lovely bounce on its own. Yes the dynamics and frequency extremes are slightly constrained but that IMO really plays to the NDX's musical strengths. This is my expierience with 'my early production run NDX' with upgraded streamer board running 3.17 feeding into a 282/Hicap2.

 

Simon

Posted on: 18 June 2013 by MangoMonkey
Originally Posted by ragman:

 

If you want more bounce in your music, sell both units and get a ND5XS/Nait 5i-2. That was the best sounding, most fun system that I've ever heard. Fatiguing though, like a night of hard partying.

 

The 5i-2 might not be able to drive your speakers ....

Can you explain more bounce a Little more detailed?

Well, it's just a lot more fun to listen to - doesn't have the hifi attributes, but is very enjoyable. Sorry, hard to explain...

Posted on: 19 June 2013 by intothevoid
Originally Posted by Simon-in-Suffolk:

So things to check/try

A) use a screened Ethernet lead, and ideally put a ferrite choke around the lead.

B) try and put some distance between the NDX and the switch, or use the longest Ethernet lead you have and coil it up.

C) ensure the SPDIF output is disabled in the setup (if you are using the NDX DAC)

D) ensure audio out is set to DIN only.

E) correctly set the ground switch. ( I set mine grounded)

F) have the display switch off after a short delay.

G) play WAV instead of FLAC ( get upnp to dynamically transcode) I find FLAC sounds flat directly into NDX

 

If despite all this and it still sounds flat I really think you might have bad'un or a faulty NDX.

 

Simon

Thanks for your words of wisdom Simon.

 

A) I'll look in to this. Regarding the choke, which end of the cable or both?

B) My house is fully wired with CAT6, so all non hifi equipment is in a dedicated room over 10m away.

C) Already done.

D) Already done.

E) Have tried both and cannot discern any difference.

F) I've set it to 10 seconds, but the NDX seems to take this as a suggestion rather than a rule, in that the display switches off anywhere from 1 second to 10 seconds.

G) I have been using Asset but with all sorts of problems, e.g. artwork doesn't display in nStream; FLAC files result in a 'Can't Play' on the NDX, but transcoded FLAC is fine (but no better sounding). 

 

Last night the NDX suddenly refused to play more than a fraction of a second of any track I queued and then stop - no error message, just 'Stopped'. So I restarted Asset, re-scanned the library, but to no avail. Resorted to switching the NDX off for 15 seconds and then back on again. Works now. Grrr. PS. Display switch off now seems to take 10 seconds.

 

nStream still not showing all artwork from Asset - this seems completely random. Some covers show, some don't. I've looked at the pixel dimensions of the Folder.jpg file in an effort to determine a pattern and resized files accordingly. Still not showing.

 

Frustrated with Asset I removed it and tried a free version of JRiver. Now all artwork is showing (yay!) and all tracks playing nicely. Even sounds marginally better to my ears but cannot fathom why at this stage.

 

Played JL's 'Imagine' and SWMBO remarked that it was the best she has heard yet, so must be on the right track (forgive the pun).

 

Posted on: 19 June 2013 by intothevoid
Originally Posted by AllenB:

Probably not what the OP wants to hear, but the NDX with added PSU is a completely different animal to one stand-alone, the internal PSU is the base offering from Naim, purposely of course, they want you to add a better PSU. So you get all the detail, but it can be a bit thin, more 'noisy' and unmoving. Just my opinion, and not necessarily the prime cause to the above, but could be a big factor.

 

Try using the NDX dig out into the SN using a DC1 cable and see if that makes a difference. If so, you could just as easily gone for the ND5 XS as all you are using is the DAC part of the streamer. Or, you could try adding a PSU to the NDX, as intimated above, and revert to the analogue HiLine again.

 

Allen

 

P.S. Also, the tips from Simon are also important to get the best out of any of Naim streamers.

Definitely not what I want to hear Allen  I prefer Simon's advice to leave it bare 

 

I've yet to try the dig out to SN, but will give it a go this weekend when I have more time to play.