UnitiServe Can't see the Qnap NAS

Reboot it, the qnap constantly ballses up on smb.

Hi garyi 

I have rebooted both the NAS and the UnitiServe, also restored the Qnap NAS back to factory settings, still no joy!

Crazy! I entered the music share & music store on the UnitiServe browser, in lower case, not in uppercase letters, and it's accepted it. Strange, but its now working great.

Thanks to all

I have a similar problem, QNap, Dlink and other NAS boxes 6 in all and U/S SSD.

Things have been solid for months and then I find all of my shares offline. Reboot everything.

I can connect any PC to any share, they are all listed in Windows or OSX. But my SSD does not automatically find any of them and I have had to specify the connection i.e. type in \\server\\share and then it connects and works as normal. But strangely the scan date is 1753-1-1 when it was 2013-1-17 or similar i.e. a date after the technology was invented :-|.

I'm assuming the SSD firmware/software is suspect as everything else is working fine. One of the reasons I won't buy a Naim streamer at the moment is the unknown reliability factor. I hope update 1.7 will fix this.

Tim

Tim,

Streamer are less complicated in term of software than servers and are under Naim control. They are more reliable and solid (software-wise). A server is a computer and needs to be reset from time to time...

In your case is the server's system date right?

In my view the ssd servers takes the worst from both worls, streamers and servers. Yes a server needs to be rebooted as one of the first sollutions to strange problems, otherwise I do not reboot my server unless it is part of system maintenance, power cable swaps or longer holidays where the whole system is powered off.

Hi Manu:

Thanks for the info. Date and time are correct, seems to be a few minutes out over a few months, but I thought the unitiserve  takes its time from the system or maybe not.

I've connected to my NAS manually for music, I'm not worried about any other NAS as long as this one behaves and so far it is. Had to switch off hi fi last night due to big storm and possible power cuts. Turned it on again this morning and will check this evening when I get home to see if unitiserve is behaving.

Tim

I am on a crusade -- do not use spaces or non alpha-numeric characters in the name of your shared folder(s).  Just use the 26 letters of the alphabet and the digits 0-9.  Not following this rule has caused me months of handwringing (but was good for the wine and whisky business).

Perhaps that might be my problem. The Unitiserve SSD finds my music store called MyMusic no problem at all on startup or reboot. But it won't find my network share which is Network-Music unless I add it manually. When I do this I have a scan date and time of 1753-1-1 00:00:00 which is still very peculiar!

Tim

Tim I was seeing that wonky scan date too on my (seemingly improperly) named shared folders / shares.

Once I've got a week or so without problems, I will experiment with spaces in folder names again and see if those same issues crop up again.

NOTE:  Non-standard characters can also cause the uServe to choke on scanning music folders and indexing them.  I had a couple of cd's (ripped by someone else, not me) that would NOT add to the music library.  It turned out that there were hidden characters in the folder names which, once deleted, let everything go smoothly.  The uServe seems to index music folders and file names with spaces and some non alpha-numeric characters just fine ( square brackets [ and ] are OK, but the > 'greater than' sign is not!).  If you ever have a problem, look at folder and file names.

Thanks Bart - I look forward to your findings. In the meantime I'm going to remove the Net-Music share and rename it to NetMusic and see what happens. I'm still concerned about the U/S not picking up my NAS automatically and other shared folders that exist around the system. It used to pick them up very quickly, but after pickup now it will mark them all as offline. I will adjust them to online but overnight (usually) it marks them all back to offline.

Tim

Try netmusic -- no caps -- just to be sure.  That behaviour is precisely what was happening to me.  I could promote a new share to a backup, and backup to it once, but thereafter it went 'offline' never to return.

Update:

I have renamed shares with no spaces or other characters other than a to z. Have tried this over a couple of nights. My unitiserve will not pick up any shared folders. I even tried demoting my store to a share, removing it altogether, rebooted nas and unitiserve but it will not pick up any shares automatically - I give it at least 12 hours each time. Then I add them manually, the unitiserve recognizes them and I get the weird date and time. But at least I have music.

If this thing didn't sound as good as it does or cost so much I would have trashed it by now. No other naim component has given me this much trouble!!

Tim

The naims are based on windows, the qnap on a propriatery linux operating system. I would be sniffing out the qnap for blame first.

what firmware are you running on the qnap. This is important because they had two revisions which basically bolloxed samba.

i do not miss qnap.

In my experience, the problem is more likely  to be at the Naim end. The reasons why I say this are based on my own experiences running QNAP, Synology and Buffalo NAS with my HDX. I do not use use odd folder names on any of my NAS but interestingly I think this also proves the problem is at the Naim end.

I would find my HDX would keep losing view of the QNAP  for no reason whilst all other devices which connect to the QNAP would have no problems e.g. SONOS system , Apple TV,PS3 various laptops etc etc.

My workaround is to set the HDX to rescan the NAS at 02.00 every day  and since I did this I have had no further problems. (I accept BTW that QNAP has had some bad firmware releases)

The reason why I think the problem is at the Naim end is the very opposite to what garyi suggested. Both the Naim HDX and Unitiserve use embedded Windows XP and XP had problems with funny characters in folder names/computer names and was also not very good at network discovery.

Timbo

Mine was similar, but my UnitiServe SSD would see the 'Share' and the 'Store' on the Qnap, but show them as offline with a red light?!

I deleted the Share and the Store on the UnitiServe, then entered them manually in lower case. For some reason it didn't like uppercase? When I did this they both showed as online with green lights. 

I have both network store and network share with a green light, both were entered manually. I still don't see why the unitiserve cannot automatically pick up any share on my network - it used to, just took about 10 minutes and the list would be about 5 -6 items, the first with music in the title and then after about 12 hours would list everything shared on the network including printers.

Nothing has changed regarding network settings, my suspicions lie with the Unitiserve....

Tim

My Qnap did an update at the begining of the week, it's got a great new interface and is slicker, only trouble was it altered all acces permissions for my shares and my Hdx could see no music until I reset the permissions

Hi Steve

The same happened to me, although it wasn't too bigger deal to re set the permissions, even the 'guest' permission, which some forget.

Don't think they updated that awful 'wonky Twonky' though did they? I personally only now use the server on my UnitiServe which is great.

I did a software update on the Qnap late yesterday. Looks like it worked OK and all the permissions are there and the unitiserve still sees the ones I added manually.

Tim