No internet radio on N172XS

Posted by: PG on 18 August 2013

I have no iradio on my N172XS. All was fine. I've checked IP addresses, re set the Unit twice, re set the home hub, check internet etc. All it says after trying to load is Internet Radio...Empty.

 

It was working OK a week ago, but nowt today.

 

Any thoughts on what the issue night be, streaming works fine.

 

Cheers

 

PG

Posted on: 18 August 2013 by osprey
Same here (worked fine yesterday, NU), the problem must be at vturner's end. Hope they solve it soon.
Posted on: 18 August 2013 by Lebowski

Me too on a NDX. I had only just updated it to the new firmware and was convinced that I had broken something. If others are also have no iRadio then I will stop reconfiguring every network setting that I can find at home and just wait it out.....

Posted on: 18 August 2013 by Marshy
Yes I have the same issue on NDX. iRadio list shows 'empty' and will not play presets either. UPnP from NAS works fine. I've literally just done the 3.21 firmware update , so assumed it was that! I'll stop fiddling with my network and router for now and see if it returns later..
Posted on: 18 August 2013 by Nagoya

Yes, i'm having internet radio problems on my SuperUniti too. I could get WFMU a couple of hours ago, but there's nothing now. I have updated to 3.21, so I was thinking that was the issue. It would be better if it's only a vtuner thing. Thanks!

Posted on: 18 August 2013 by Hanover33

same problem on superuniti, clearly on the server end.

 

I should add that i am now streaming Radio Paradise from their webiste via AirTunes into the Superuniti - SQ is poor, 128kbs on the website streaming to ipad then to airtunes with its high jitter!) but it works.

 

Posted on: 18 August 2013 by Hmack

Same here on an ND5.

Internet Radio working fine yesterday on my ND5 yesterday. Nothing at all today.

 

Internet Radio (more or less the same station set as I listen to on the ND5) still working perfectly on a Linn Klimax Renew I have in a 2nd system.

 

Obviously a problem at the Naim end. Is anyone else able to connect?

 

Posted on: 18 August 2013 by hungryhalibut

It won't work on my SuperUniti. It's a bit rubbish really. It's a good thing we still have FM. iRadio needs to be more reliable.

Posted on: 18 August 2013 by jon_jh
Again, no iradio on the NDS after update to 3.21. I think it did work once following the update. After selecting iRadio, can't get upnp to play without powering down and restarting the unit!
Posted on: 18 August 2013 by PG

Not alone then, like others have said I'll stop fiddling with the network, was just about to take it apart and start again. Thanks everyone.

Posted on: 18 August 2013 by Nagoya

Is this connected to 3.21 or not? People seem to be saying different things on this thread. I updated firmware on Friday and had no problems until today. Thanks!

Posted on: 18 August 2013 by Rembrand

Same Problem on my Uniti2. Updated on Friday to 3.21. No Problems. Today no

Webradio.

Posted on: 18 August 2013 by osprey
@ Nagoya, it does not seem to be firmware related issue since I am still using 3.16 version.
Posted on: 18 August 2013 by E2guy
Originally Posted by jon_jh:
Again, no iradio on the NDS after update to 3.21. I think it did work once following the update. After selecting iRadio, can't get upnp to play without powering down and restarting the unit!

I'm having exactly the same problem, was all working fine yesterday after I did the 3.21 update. I've had to reset my qute 2 at least 5 times to get UPnP to work...a right pain!

Posted on: 18 August 2013 by osprey
… further more I cannot connect to http://naim.vtuner.com/ through a web browser either so that should confirm that the problem lies at their end.
Posted on: 18 August 2013 by Kiwi

My ND5 too. Updated to 3.21 without errors (took 20 mins). UPnP OK. Didn't try iRadio until I read this thread. Likewise, no iRadio items whereupon return to UPnP looked OK until selecting track from playlist which caused immediate jump to UPnP server list and no music. Result is infinite loop ServerList>Music>Playlists>List>Track>ServerList>etc .Power-Off-wait-Power-On restores UPnP and breaks the loop. No problem with UPnP/USB switching.

Posted on: 18 August 2013 by Marv

My Uniti will not connect most of today.

Tried this site and it confirms not my connection or Uniti.

 

http://www.downforeveryoneorjustme.com/

 

Posted on: 18 August 2013 by Justin9960

Same problem, with 3.17 software on UQ2. Problems started yesterday when changing from one preset station to another took around 3 minutes, now nothing!!

Posted on: 18 August 2013 by Kiwi

I'm betting it's a firmware problem. If the problem is caused by unavailable web resource, then the firmware isn't protecting itself against this unavailability and needs correcting. If the problem isn't web resource related then it's internal and needs correcting. Either way, there is a firmware issue. Note that the problem isn't fixed if the return of the web resource appears to establish normality, it is merely suppressed until the web resource disappears again.

Posted on: 18 August 2013 by Hmack

Not sure it is a firmware problem. I haven't upgraded my firmware (still on 3.17).

 

Problems only encountered today.

Posted on: 18 August 2013 by Kiwi

If this is the first incident of missing web resource, it may be the first exposure of the problem, and it exists in all firmware revisions

Posted on: 18 August 2013 by scillyisles

It is a problem at the Naim end. Both my HDX and NDX have no internet radio and yet my Sonos system is fine.

The way Naim have implemented Internet Radio is an issue. In order to give you Naim's choice etc and be able to offer new stations on it, the Naim Iradio equipped units log into a server upon which Naim provide details of Naim's choice etc and specific streaming links for Naim only services like Radio paradise 320k stream. Doing it this way means if there is a problem linking to the Naim server then you get nothing which is the situation now. TBH like a lot of things Naim do with software it is a bit amateur. The hardware is great but the software leaves a lot to be desired.

Posted on: 18 August 2013 by osprey
At least the firmware 3.16 (with n-Stream 3.1) works just fine besides the missing iRadio so I doubt that the problem is firmware related. This does not mean that there could not be something else wrong with 3.21. Naim has already promised a bug fix for n-Stream 3.3 (it is already in Apple's approval process if I have understood correctly).
Posted on: 18 August 2013 by osprey
Actually vTuner is an independent service provider whose services Naim is using (among to many other equipment manufactures) but of course if this kind of problems recur one might question the partner choice.
Posted on: 18 August 2013 by Kiwi

Naim's web implementation is irrelevant if the problem occurs when the web resource is unavailable. Their implementation only becomes significant for web-connected issues.

Posted on: 18 August 2013 by osprey
Kiwi, I don't quite follow you. Concerning older software versions there is no problem (besides the missing iRadio which is due to down time of vTuner service).