Naim vTuner portal crashed?

Posted by: Simon-in-Suffolk on 30 September 2013

I am trying to log into the Naim vTuner portal, and I keep getting an ODBC error screen stating too many clients active. Has anyone recently succesfully connected to the portal? (myradio.naimaudio.com)

Simon

Posted on: 01 October 2013 by BenW

not used the portal, but can't get any iRadio at all on my qute2 this morning. Reset the UQ and the router, its seeing the network fine but won't give me any radio.

Posted on: 01 October 2013 by osprey

There seems to be some kind of problem. I just tried to login and result was:

Microsoft OLE DB Provider for ODBC Drivers error '80040e4d'
[Microsoft][ODBC Microsoft Access Driver] Too many client tasks.
/setupapp/naim/asp/AuthLogin/AuthCreate.asp, line 42

However, at least the preset stations still play fine.

Posted on: 01 October 2013 by Justin9960

Nothing on my iRadio either!!!

Posted on: 01 October 2013 by trickydickie

Looks like they are using an Access database to hold this information.

Not the best choice for a robust application but can work OK for small volumes.

When a web application opens an Access (or other) database developers have to be careful to close the connection when finished, if they don't you can get this message.

Hopefully a quick reboot of their server will resolve as the connections will get closed but the underlying root cause will need to be investigated.

Richard

Posted on: 01 October 2013 by trickydickie

It's back up now

Posted on: 01 October 2013 by osprey

The service indeed seems to be back. Thanks for the notification.