Why does it take so long for new items to show?

Posted by: JSH on 13 December 2013

Hi

 

I have a UQ2 and a WD MyBook 3TB NAS drive running through a BT HomeHub4 router

If I add files to the NAS they appear and can be accessed through the computer and Foobar and played through the UQ2 immediately.

 

But it can take up to 24 hours for them to appear in n-Stream and be streamable. Why?  Am I doing something wrong?

 

PS; please don't blind me with science about Twonky, Twerpy, Twotty, RAID, ROAD or RUDE, or tell me to buy some esoteric piece of kit I shan't understand and will then probably need another bit of kit to make work.  I just want to listen to the music now, er like I can with a CD

 

Thanks

 

Posted on: 13 December 2013 by maze
Originally Posted by JSH:

Hi

 

I have a UQ2 and a WD MyBook 3TB NAS drive running through a BT HomeHub4 router

If I add files to the NAS they appear and can be accessed through the computer and Foobar and played through the UQ2 immediately.

 

But it can take up to 24 hours for them to appear in n-Stream and be streamable. Why?  Am I doing something wrong?

 

PS; please don't blind me with science about Twonky, Twerpy, Twotty, RAID, ROAD or RUDE, or tell me to buy some esoteric piece of kit I shan't understand and will then probably need another bit of kit to make work.  I just want to listen to the music now, er like I can with a CD

 

Thanks

 

I use my book live and have no problem, except if I am viewing in a particular folder I have to choose another folder so when I go back to the folder I was viewing first it then shows up. I suppose it has to refresh itself.

Posted on: 13 December 2013 by JSH

Thnaks for the thought.  make sense.

 

I've just tried it but it hasn't worked immediately (Went right back and out of MyBook and back in again)  But I'll give it 10 minutes to see if there's any change

Posted on: 13 December 2013 by Graham Hull

Your server software may be set to re-scan at certain intervals. Only after the re-scan of the hard drive  will it log any new files and make them available through n-Stream. 

Posted on: 13 December 2013 by JSH

Graham

 

Thanks; that sounds sensible to an unititiate like me.

 

Now, how can I change that?  Is it a setting in the MyBook somewhere or in the BT HomeHub. Or is it one of those pesky things the user can't change?

Posted on: 13 December 2013 by Michael Chare

If configurable, I would expect it to be in the MyBook somewhere. Is there anything in the manual about Upnp, alternatively  there are WD forum(s) where you might get advice.

Posted on: 13 December 2013 by fathings cat

I do a "refresh cache" within settings and it does a scan and updates. Not sure if that is the right procedure but it works for me!

 

Gary

Posted on: 13 December 2013 by JSH

Gary

 

I'm sure I must be being dense here but I don't have Refresh Cache as far as I can see.

 

If I press the spanner button on the handset ad go into Inputs>UpnP> I get Enabled, Name , Input Time, and server history but no Refresh Cache.

 

If I use n-Stream, Inputs>setup, I get Clear UpnP cache but no Refresh

 

Am I in the wrong place - I's say tell me where to go, but I don't mean that!

Posted on: 13 December 2013 by hafler3o
Originally Posted by JSH:

Gary

 

I'm sure I must be being dense here but I don't have Refresh Cache as far as I can see.

 

If I press the spanner button on the handset ad go into Inputs>UpnP> I get Enabled, Name , Input Time, and server history but no Refresh Cache.

 

If I use n-Stream, Inputs>setup, I get Clear UpnP cache but no Refresh

 

Am I in the wrong place - I's say tell me where to go, but I don't mean that!

Clearing the cache may work, you can set Twonky to rescan the contents, I have mine set to every 5mins, and I've never had 'missing' files. Twonky can be set to update it's database of the WD device from 'my network places' icon. Don't ask me any more questions as PC, nas and superuniti / qute2 are currently in storage (I hope!)

Posted on: 13 December 2013 by JSH

Well I've tried to do these but no luck.  Can't find refresh cache and clear cache doesn't work; and looking at the WD in the network places doesn't let me anywhere near anything which would allow me to change Twonky.

Tried the WD and Twonky sites to no avail

Rescanned the WD but no change has shown up.  Will reboot it now to see if that works

 

Oh, the joys of streaming

 

 

 

Posted on: 13 December 2013 by Graham Hull

If the NAS is using twonky then login to the NAS using a browser and type :9000 after the address so it looks something like http://wdlive:9000 or 192.168.1.8:9000 if there are just numbers in the address bar.

 

This will take you into Twonky and the rescan interval can be changed using the advanced section of options.

 

 

Posted on: 13 December 2013 by JSH

Graham

 

Thank you for advice and time

 

Tried that but 192.168.1.83:9000 leaves the computer unable to connect (192.168.1.83 is the MyBook address)  Turning off the Firewall had no effect

 

Tearing out hair now!

Posted on: 13 December 2013 by Mohamed Amin

I have the same problem with Qnap 219 II pro and if a I add an albums or so I would generally need to reboot the QNAP for the uniti2 to see itor yurn off and on the twonky server 

it sounds logical to be a twonky setting issue , I must try fixing that in the morning

 

Posted on: 14 December 2013 by Graham Hull

It says here that the WD may not be using Twonky as the media server:

 

http://wdc.custhelp.com/app/answers/detail/a_id/3299

Posted on: 15 December 2013 by JSH

Many many thanks to Graham for his research which I've just looked into (I've been away for the weekend)

 

It seems from the WD site that by updating the firmware on my WDMyBook I've gone as far I am allowed to go by WD and Twonky5 will stay as the driver(?) and I cannot change the refresh timing as Graham suggested

 

i think I've worked out what is happening.  It seems to me that the WD refreshes from time to time anf loops its way round my music folders.  There are 000s of these.  if a make a change just before the WD loop reaches it, then the change shows up pretty quickly, but if I just the miss the bus then I have to wait until it does its circuit again before it is picked up.  This seems to take more than a day with my particular setup.  This is why the poor design of the USB input is particularly irksome - see separate thread -  as this is a way to hear something immediately

 

But again, thanks to everyone for their help