NAS not playing files after Three Power Cuts !

Doesn't help you now but for about £80 you can buy a UPS to power your NAS in case of a power cut. Until you can log onto your NAS it will be difficult to diagnose, what make of NAS is it?

Hi there,

It's a Netgear ReadyNas Duo. I'm finding strange that I'm currently playing music from the NAS and yet it won't play other albums. As I type this I'm playing an album from the start and it's sounding fine but when I play other files my UQ1 just says 'Can't Play'.

Don't about the ready NAS but on a Qnap if you press the power button for 4 seconds you here a beep then wait 1-2 minutes and the Qnap gracefully shuts down. Just check net gears site if you hold the power button for 5 seconds until LEDs start blinking it should shut down after 10 seconds. After it has shutdown I would remove power lead, wait then power up again after a minute or so.

I nipped out to collect my PC which is having a new dvd drive fitted and tried to log on to the server but I can't get in probably because there's and update going on and a re-cync whatever that is so I'll leave it on till later tonight and won't play anymore music from it.

If it still won't work properly then I'll shut the NAS down manually and remove the plug from the back of the NAS and  restart.

Maybe I should do that anyway and see what happens ? 

Thanks Chaps..

It sort  of sound slike the raid got knackered or something, if its resyncing.

I should let it do what its doing, you can use raidar (think thats what its called) to link to the nas.

But certainly a few power cuts may have damaged some sectors. It might be resyncing to account for that. However I would advise that as a result your nas raid might be in the high risk category.

Of course you know raid is not back up, so will have your files safely stored elsewhere. So you can check each drive with SMART and replace as needed.

I have a ruddy great UPS here that I need a battery for, so now I am going to buy one1

A UPS, is a device you plug between your nas (or any computer equipment) and the power. In the event of power failure it continues to deliver power from the batteries. The plan being the power is back up pretty quickly.

The advantage is that the power delivered to the computers is constant and will prevent spikes or sudden power loss.

I believe some can be configured alongside the nas so for instance int he veent of power failure the nas is told by the UPS to power down in a controlled fashion.

I have a UPS I got off an IT guy here but it needs new batteries which are as much as buying a new one, doh!

I have my NAS powered through an APC power block, with battery UPS back up and operates controlled shutdowns, has alarms nd pc based power monitoing and rporting.

Looks like an overized extension lead. A seach of APC power on tintenet should find it

Absolutely recommend UPS for a NAS. I used to have NAS problems a few years ago with power outages. I now use an APC power backup on my ReadyNAS Duo and network switch and not hand a problem since... When the power goes in the office now.. The glow from the APC and ReadyNAS LEDs is comforting... You also hear it's buzzing sound from the inverter...

Simon

Well I've had the NAS on all day yesterday and most of today and more files are playing now but I can't access my music folder on my PC. It says 'Network Path Not Restored' so I did several shutdowns etc new IP address and no joy there so feeling a bit miffed now but on a positive note no files lost (I think ) ..

One thing though the Help Page suggests a Background Update is taking place and there is a flashing blue light which is still flashing now. Surely an update shouldn't take this long?

Any ideas on how to sort this problem chaps? 

BTW thanks for all replies and advice so far...

Depending on your raid set up, disk size and amount of data, if the nas is doing a rysync it can take hours and hours. In my experience its taken just shy of two days.

I used to use a ReadyNAS Duo and experienced difficulties with power cuts. The NAS used to do a full resync after each power cut; it took ages to complete that process and in the meantime the Sonos-based system I was then using couldn't play any tracks. Deeply frustrating.

Buying a UPS if you experience local power cuts is mandatory; it will allow you to power down the NAS in a structured way which does not result in a resync on powering back up.

I did learn though that once you could access the ReadyNAS via Raidar after a power cut you could tell it to perform (I think) a health check, which was much quicker than a full resync and from memory seemed to suspend/defer the resync. Sorry but I can't now remember the settings for this but it might be worth checking out.

My current Synology 212 NAS has an option to re-boot after local power cut but then again I don't tend to get power cuts where I now live. (The Synology has been so much easier to set up and use than my old ReadyNAS it's not true...)

Anyway, whether or not you buy a UPS, and whatever make/model of NAS you have, backing up from time to time to an external portable hard drive is again mandatory. (MS Synctoy makes that process a doddle.)

Nick

Hi Thanks for all your replies advice it's much appreciated for sure.

My NAS,according to the Help Page is still showing that a Background Update is still taking place and I can't access my music folder from my PC. I suppose I'm going to have to keep the NAS on and see how it goes. As for the health of the NAS all seems ok eg HDD / Fan. 

I will, in time invest in a UPS device. 

Cheers,

Mike.

Update.. A new dvd drive landed yesterday so i fitted it immediately and it's excellent with good write speeds very quiet too and smooth. Cd's that wouldn't rip before are no problem with this drive.

I still can't get access to the NAS music folder from the 'my music folder' on my PC so I have to access my music from Raidar instead and drop new folders directly in that and it's quicker too.

My concern is because I've ripped loads of CDs with a failing drive maybe I should re-rip my CDs with  the new drive? Maybe that's overkill ?

cheers..

Mr Paws

I think you are a tadge confused regards seeing your music.

'my music' on the pc is music stored in you personal folder on the pc.

What you want is the music stored on your nas. To do this goto 'start' then computer, then in the window that opens on the left hand side should be 'network' 

select this, then eventually your nas should appear as a share at the top of this folder.

Once you can see it, you can now 'map this drive' or similar. Map the music drive, and now it should be nice and easy to access next time,

You should be able to drag an drop your rips etc into here as well.