Updating su
Posted by: rupert on 08 April 2014
Hi I have updated my su in the past but now it does not recogonise a port as any body any ideas regards.
Yes, it might be helpful to give more information.
is this the same PC?
how many USB ports?
USB driver installed using the link in the Naim documentation last time?
uninstalled any drivers since last update?
hardware interface sw up to date on your PC?
Have you manually tried all the ports available?
make of PC and OS?
thank you for your interest my problem now is pc usb it tells me none of them are working,When i connect to su that driver is broke so i have tried a usb with music on works ok regards Rupert.
Have you tried updating the usb software drivers on the PC you are dong the upgrade from?
There is a link in the instructions for doing the firmware upgrade.
thank you for your interest my problem now is pc usb it tells me none of them are working,When i connect to su that driver is broke so i have tried a usb with music on works ok regards Rupert.
Perhaps I am reading this wrong, but it sounds like you are trying to do the upgrade via the front panel music input USB socket. If so, that is wrong - there is a mini USB port on the back and that's the service / upgrade socket that you must connect to your PC. Sorry if I've misunderstood your comment about music working ok... Best wishes for success. alan
thank you for your interest my problem now is pc usb
Ok, glad you have worked out what the difficulty is, good luck with updating.