Changing bank account

Posted by: Bruce Woodhouse on 07 May 2014

I've always been loyal to my bank (Barclays) as a sort of vestigial principle taught by my Father-who genuinely believes his Bank Manager is concerned about his affairs and that the same £20 note he deposits one month is returned to him when he withdraws cash. He still gets his cash by writing a cheque, and refuses to use the cash till!

 

Anyway, Barclays do diddly squit for me in truth. They have been reliable and the website for online banking is OK but I've not had an overdraft since I graduated and get precisely zero interest on my modestly healthy annual balance.

 

So beyond my outdated loyalty the main reason I don't switch is fear of the whole shebang getting in a mess such as all the direct debits etc. However I read that the system has genuinely been reformed and does now work smoothly.

 

The question. Has anyone who has recently done a switch found the process easy and without glitch, or do you have tales of woe to recount?

 

Bruce

Posted on: 07 May 2014 by Tony Lockhart
My wife switched from Barclays to One Direct fairly recently, and everything went as smoothly as could be wished for.

She found Barclays to be a bunch of lying thieves.
Posted on: 07 May 2014 by count.d

I've been with Barclays for 30 years. They were the only bank who were decent enough to lend me 5 grand without security to start my business in 1992, so I repay them by being loyal. I'm like that with people. I like their website and all my accounts are with them and linked to others. I can't be bothered with the hassle of changing, even if there was a cheaper bank.

 

They would have to annoy me a lot to change.

Posted on: 07 May 2014 by tonym

I was with the Midland, latterly HSBC, for a very long time, and found them excellent. I then did a silly thing & got lured into changing to the Alliance & Leicester for the sake of the odd quid or two they gave me as interest on my current account. They then got taken over by Santander who were a complete nightmare.

 

I ran screaming into the arms of First Direct, who have been super, but the changeover wasn't entirely straightforward; some direct debits didn't get transferred (not sure whose fault this was). It left me wishing I'd just stuck with HSBC. Of which First Direct is a subsidiary of course.

Posted on: 07 May 2014 by Tony Lockhart
I've been with Midland/HSBC since I left school in 1980. I've not had one reason to complain about them, even when I was a heavy drinking, debt-ridden idiot in the RAF. I'll only move if the really hack me off.
Posted on: 07 May 2014 by Lionel
Originally Posted by Tony Lockhart:
My wife switched from Barclays to One Direct fairly recently, and everything went as smoothly as could be wished for.

She found Barclays to be a bunch of lying thieves.

Well I hope she reported their larceny to the Police or are you using some rhetorical device?

Posted on: 07 May 2014 by Maxi Me
Originally Posted by Lionel:
Originally Posted by Tony Lockhart:
My wife switched from Barclays to One Direct fairly recently, and everything went as smoothly as could be wished for.

She found Barclays to be a bunch of lying thieves.

Well I hope she reported their larceny to the Police or are you using some rhetorical device?

Unfortunately, robbery when done by the bank is normally perfectly allowable.

Posted on: 07 May 2014 by Tony Lockhart
Originally Posted by Lionel:

       
Originally Posted by Tony Lockhart:
My wife switched from Barclays to One Direct fairly recently, and everything went as smoothly as could be wished for.

She found Barclays to be a bunch of lying thieves.

Well I hope she reported their larceny to the Police or are you using some rhetorical device?


       


There was no need. They were told to change their ways.

As an aside, a close relative was quite high up in Barclays, but left. He just says that he has morals, and didn't feel comfortable there.
Posted on: 07 May 2014 by mista h

I call them SHARKLEYS.

I did a 10 year Bond with them(company money) about 15 years ago for quite a large amout of money. The reason i went with it was the salesman told me they could double my money over the investment period.

My investment fell off a cliff and i only got my money back by taking them to the FOS.

Strait away i closed ALL my accounts with SHARKLEYS (company & personal) and moved to Santander,who did all the donkey work for me. Everything went supa smooth and apart from a few very minor niggles i am very happy.

Mista H

Posted on: 07 May 2014 by Chris Dolan

I changed from smile (The Co-Operative Bank) - and think that it must have cuased them a problem 

 

I moved to a Santander 1-2-3 account which - despite the crap adverts - is very good indeed and the change was simple and handled very efficiently 

Posted on: 08 May 2014 by maze

I just changed from the Co-Op to First Direct, completely flawless changeover, but what I really like with First Direct is when I call them up I get to speak to a real person first time, every time no waiting, no number punching on the phone to get to where I need to be to sort out what I want to do. Great.

Posted on: 08 May 2014 by mista h

On BBC news tonite SHARKLEYS are to boot out 19,000 staff.......Ruthless B-------

 

Mista H

Posted on: 08 May 2014 by TomK

I'd been with the Bank of Scotland since I was a very young kid in the late 50s with few real hassles. About 3 years ago we fell upon hard times and they refused to help us out. They hung us out and left us to dry. Thankfully the Clydesdale were willing to help so we transferred everything to them and it was completely seamless. Every direct debit, S/O etc moved within a week in a perfectly smooth manner. We closed our BOS accounts immediately after although sadly we had to leave our mortgage with them.

Incidentally we still regularly receive letters from BOS offering us loans even though they refused to help three years ago when we really needed it.

Posted on: 08 May 2014 by Jota

 

From 1992

Posted on: 09 May 2014 by JMB

Moved bank current account from Santander (ghastly outfit) to Nationwide.  The process was managed by Nationwide and was a seamless transition. No Standing Orders were compromised, no funds went astray, and the whole process went ahead without requiring our involvement after the initial request to Nationwide.

Posted on: 09 May 2014 by Sloop John B

I think with banks one strives for the least worst option. 

 

 

 

 

SJB

Posted on: 09 May 2014 by Don Atkinson

Opened up a 1-2-3 account with Santander last year just to keep a bit of easily accessible cash with reasonable interest handy.

 

It required a set number of direct debits/standing orders etc and they offered to transfer ALL of these from Barclays. I could have chosen to transfer the minimum, but would have had to do it myself.

 

The transfers went smoothly in the main, but a couple of them didn't and it took a bit of pushing on my part to get these finally set up. Not a big hassel, but one to be prepared for.

 

I never intended to close the Barclay account, so all my untransferred direct debits etc still got paid whilst they were being sorted out,

Posted on: 10 May 2014 by hungryhalibut

We've been with Nationwide for donkey's years and they have always been fine. Their Flexplus account, for which we pay £10 a month, includes uk and European breakdown cover, mobile phone cover and various other perks, as well as 3% in-credit interest. It's great value if you would buy the insurance products anyway. Otherwise, their bog standard flexaccount is fine. They are always helpful, whether in branch on on the phone, and their internet bank is excellent.

 

 

Posted on: 10 May 2014 by Southweststokie
Originally Posted by Chris Dolan:

I changed from smile (The Co-Operative Bank) - and think that it must have cuased them a problem 

 

I moved to a Santander 1-2-3 account which - despite the crap adverts - is very good indeed and the change was simple and handled very efficiently 

+1

 

3% interest up to £20k if you comply with their requirements and if you are flushed you can have two accounts.

 

Ken